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Happicabs - Essex Taxi Service Avis 1 938

TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Effortless to book online. Value for money provided. Superb communication, both electronic as well as by telephone to inform about the status of booking as well as allocation of driver and then l... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

No problems with wheelchair accessible taxi and driver kind and respectful, thank you. Vehicle clean and good working order. Chronically Chelmsford local

Noté 1 sur 5 étoiles

Driver was very rude at the end of journey , talking to me in slang and told me a cheaper price otp but charged me £6 extra because it was on a meter but he stayed at 40mph the whole journey through 6... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just had another great lift with Happicabs in Chelmsford. Glen is always entertaining and has got to know the family really well. He’s reliable, friendly, and makes the journey enjoyable every time. H... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de taxi
  2. Service de taxi minibus
  3. Station de taxis
  4. Service de transport

Écrit par l'entreprise

Need a friendly, reliable ride? Happicabs is here to make your journey a breeze! We proudly provide taxis, minibuses, and minicabs across Chelmsford, Braintree, Witham, Maldon, South Woodham Ferrers, and surrounding areas. With over 60 years of experience, we’re dedicated to offering safe, smooth, and efficient rides that’ll have you smiling all the way to your destination! Whether you're off to the airport, heading to a hotel, enjoying a day out in London, attending a business meeting, going to the hospital, dropping the kids off at school, or catching a train or ferry, we’ve got the perfect ride for every occasion. Our team of DBS-checked, professional drivers will ensure you travel safely, comfortably, and on time. We make paying easy with options like cash, Apple Pay, and Google Pay. Plus, our handy taxi booking app (available for iOS and Android) lets you book and track your ride in real-time—making your travel experience smoother than ever. Just search for "Happicabs" in your app store and download it today! Whether it’s a quick trip, a special outing, or a group journey, Happicabs is here to provide you with top-quality service across Chelmsford, Braintree, and beyond. Whatever your transportation needs, you can always count on us for a friendly, reliable ride every time!

Get a Taxi within minutes!

Download the FREE App!

Download the FREE App!
Book black taxis, cars, & minibus services with Happicabs – your go-to for reliable travel in Essex! Easily book on-demand rides or schedule up to 3 months in advance via our mobile app. Choose from over 250 vehicles, including taxis, minicabs, people carriers, executive cars, accessible vehicles, and minibuses. Enjoy fast, on-demand taxi services in Chelmsford, Witham, Maldon, Braintree, and South Woodham Ferrers, with rides arriving in under 10 minutes. We also offer airport transfers with flight tracking and eco-friendly journeys in electric & hybrid vehicles. Available 24/7 with friendly customer support! Book your ride today and unlock Essex with Happicabs.

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4,3

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 91 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 5 sur 5 étoiles

Such a lovely guy

Such a lovely guy! Great driver wound highly recommend we felt very safe me my wife with our 11month year old son

8 novembre 2025
Avis spontané
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Réponse de Happicabs - Essex Taxi Service

Hi Ross, thank you so much for your for your very kind review. I hope that your next journey meets your expectations.

Noté 5 sur 5 étoiles

A reliable and prompt service

A Happycabs driver (Ali) was available straight away even though it was a busy Friday morning & other taxis had nearly an hour's wait. The driver's car was very clean & had a nice refreshing scent (not like some other taxi drivers were you get hit by the smell of stale cigarette smoke as soon as open the door!) The driver was polite & kept me updated of his arrival via mobile/tracking. This was my first time using Happycabs & it won't be the last.

7 novembre 2025
Avis spontané
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Réponse de Happicabs - Essex Taxi Service

Hi Connie, thank you so much for your very kind reviews. This is appreciated by both myself and my entire team. I sincerely hope we continue to meet your expectations in the future.

Noté 5 sur 5 étoiles

Great service at a reasonably price

Great service, the taxi was easy to book and arrived punctual. Very reliable.

3 novembre 2025
Avis spontané
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Réponse de Happicabs - Essex Taxi Service

Hi Catia, Thank you so much for your kind review it is very appreciated by our entire team.

Noté 5 sur 5 étoiles

The company is really reliable and give…

The company is really reliable and give a time to be picked up by and track the driver

2 novembre 2025
Avis spontané
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Réponse de Happicabs - Essex Taxi Service

Hi Jackie, thank you so much for your very kind review. I am thrilled we meet your expectations and hope we continue to do so in the future.

Noté 1 sur 5 étoiles

A Ride With Missing Details

Booked through the app, which apparently believes in mystery over clarity — no mention of how many passengers the vehicle can take. We were five; the taxi was four; the maths did not add up. The driver’s attitude didn’t help either. A little transparency (and politeness) would go a long way.

1 novembre 2025
Avis spontané
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Réponse de Happicabs - Essex Taxi Service

Thank you for sharing your feedback. We’re sorry to hear about your recent experience. For clarity, each vehicle listed in our app includes passenger and luggage icons showing the number of people and bags it can accommodate — we encourage checking these details before confirming a booking to ensure the vehicle meets your needs.

We’d like to look into this further and help resolve the issue. Could you please email us at management@happicabs.com
with your booking details so we can assist you directly?

Noté 3 sur 5 étoiles

i had to call again to find out where…

i had to call again to find out where my taxi was as i was told it was coming but was waiting 30 minutes in the dark.

31 octobre 2025
Avis spontané
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Réponse de Happicabs - Essex Taxi Service

We’re very sorry to hear about your experience and the delay you faced. That’s certainly not the level of service we aim to provide. We’ve asked you to share more details about your booking so we can investigate what happened and address it directly.

Noté 1 sur 5 étoiles

Reserving in advance does not work.

I booked a taxi for 6:30 to arrive at work at 6:45, but the taxi arrived at 6:41! He texted me that he had arrived before I even arrived!! My work was delayed because of the taxi.

1 novembre 2025
Avis spontané
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Réponse de Happicabs - Essex Taxi Service

We’re sorry to hear your taxi arrived later than expected and that this caused a delay getting to work. We’d like to review your booking to understand what happened and ensure this doesn’t happen again. We’ve asked you to share more details about your booking so we can investigate what happened and address it directly.

Noté 1 sur 5 étoiles

It appears that it will be 15 minutes late from the time I booked and the delay is constantly increasing.

The taxi I booked for 6.30 is supposed to arrive at 6.45. Why? I'm late for work.

1 novembre 2025
Avis spontané
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Réponse de Happicabs - Essex Taxi Service

We’re sorry to hear that your taxi arrived later than expected and caused a delay getting to work. We’d like to look into this further to understand what happened and prevent it from happening again. Please share your booking details with us so we can investigate and address the issue directly.

Noté 5 sur 5 étoiles

Jack was a great driver

Jack was a great driver, very professional

31 octobre 2025
Avis spontané
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Réponse de Happicabs - Essex Taxi Service

Thank you for your kind feedback! We’re delighted to hear that Jack provided a professional and positive service. We’ll be sure to pass your comments on to him — we know he’ll appreciate it.

Noté 5 sur 5 étoiles

Jack was very police and was fast to…

Jack was very police and was fast to show up 10/10 would 100% recomend

29 octobre 2025
Avis spontané
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Réponse de Happicabs - Essex Taxi Service

Hi Josh, thank you so much for you incredibly kind words. I will pass this on to Jack who will be equally as thrilled.

Noté 5 sur 5 étoiles

High service

The taxi driver went out of her way to assist me with enormous medical problems. I have ended up in Hospital.

23 octobre 2025
Avis spontané
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Réponse de Happicabs - Essex Taxi Service

Hi Susan, thank you so much for your very kind words. I am so glad the driver managed to assist you in your time in need. I sincerely wish you a speedy recovery.

Noté 1 sur 5 étoiles

Paying twice for one ride.

I pay on the app and yet I'm still expected to pay the driver extra if his meter says the ride cost more than what the app has given me. I shouldn't have to pay twice for one ride?

26 octobre 2025
Avis spontané
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Réponse de Happicabs - Essex Taxi Service

Hi Amy, I am truly sorry this has happened. I have send you a request for further information if you could kindly respond and I will get this sorted out for you as soon as possible. Kind regards

Noté 5 sur 5 étoiles

Our driver was very professional and…

Our driver was very professional and drove super safe.very impressed
Thank you

26 octobre 2025
Avis spontané
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Réponse de Happicabs - Essex Taxi Service

Good morning Mrs Alston, thank you so much for your kind words. I am thrilled we met your expectations on this occasion and sincerely hope we continue to do so in the future.

Noté 5 sur 5 étoiles

The taxi driver went above and beyond…

The taxi driver went above and beyond the call of duty and he was extremely kind and helpful.

25 octobre 2025
Avis spontané
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Réponse de Happicabs - Essex Taxi Service

Hi Ann, thank you so much for your very kind words. I an thrilled that our driver was able to assist you and sincerely hope we continue to meet your expectations in the future.

Noté 5 sur 5 étoiles

Great Service

Driver was very friendly, car was clean, cab was early.

24 octobre 2025
Avis spontané
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Réponse de Happicabs - Essex Taxi Service

Hi Arran, thank you so much for your kind words. I am thrilled we were able to meet your expectations and hope we continue to do so in the future.

Noté 1 sur 5 étoiles

Over 10 minutes late

Over 10 minutes late, called to check and was told to wait. No discount possible. Made late for carrying out procedures at the hospital.

24 octobre 2025
Avis spontané
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Réponse de Happicabs - Essex Taxi Service

Good morning Ellie, I am sorry to hear you had an issue. I have sent you a request for some more details. As soon as I receive this from yourself I will look into this for you. Apologises again. Kind regards

Noté 5 sur 5 étoiles

My Driver was really chatty and…

My Driver was really chatty and friendly. Great service!!!

24 octobre 2025
Avis spontané
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Réponse de Happicabs - Essex Taxi Service

Good morning Neil, thank you for your kind words. I am thrilled we met your expectations and sincerely hope we continue to do so in the future.

Noté 1 sur 5 étoiles

You book it through the app and 3…

You book it through the app and 3 minutes to arrival time car still hasn’t left the depot. Not the first time this has happened, always late- refuse to use from now on. No point being able to book for a set time if it’s always late.

23 octobre 2025
Avis spontané
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Réponse de Happicabs - Essex Taxi Service

Good morning, I am so sorry you have experienced issues when booking through our app. I have sent you a request for further information if you could kindly reply and I will look into it ASAP

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