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Happicabs - Essex Taxi Service Avis 1 937

TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Effortless to book online. Value for money provided. Superb communication, both electronic as well as by telephone to inform about the status of booking as well as allocation of driver and then l... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Driver was very rude at the end of journey , talking to me in slang and told me a cheaper price otp but charged me £6 extra because it was on a meter but he stayed at 40mph the whole journey through 6... Voir plus

Noté 5 sur 5 étoiles

Just had another great lift with Happicabs in Chelmsford. Glen is always entertaining and has got to know the family really well. He’s reliable, friendly, and makes the journey enjoyable every time. H... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Unbelievable..in times of need …. We were stranded due to incident outside of Colchester so our train was sent back to kelvedon… happicabs picked us up hassle free and had us to a family funeral p... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de taxi
  2. Service de taxi minibus
  3. Station de taxis
  4. Service de transport

Écrit par l'entreprise

Need a friendly, reliable ride? Happicabs is here to make your journey a breeze! We proudly provide taxis, minibuses, and minicabs across Chelmsford, Braintree, Witham, Maldon, South Woodham Ferrers, and surrounding areas. With over 60 years of experience, we’re dedicated to offering safe, smooth, and efficient rides that’ll have you smiling all the way to your destination! Whether you're off to the airport, heading to a hotel, enjoying a day out in London, attending a business meeting, going to the hospital, dropping the kids off at school, or catching a train or ferry, we’ve got the perfect ride for every occasion. Our team of DBS-checked, professional drivers will ensure you travel safely, comfortably, and on time. We make paying easy with options like cash, Apple Pay, and Google Pay. Plus, our handy taxi booking app (available for iOS and Android) lets you book and track your ride in real-time—making your travel experience smoother than ever. Just search for "Happicabs" in your app store and download it today! Whether it’s a quick trip, a special outing, or a group journey, Happicabs is here to provide you with top-quality service across Chelmsford, Braintree, and beyond. Whatever your transportation needs, you can always count on us for a friendly, reliable ride every time!

Get a Taxi within minutes!

Download the FREE App!

Download the FREE App!
Book black taxis, cars, & minibus services with Happicabs – your go-to for reliable travel in Essex! Easily book on-demand rides or schedule up to 3 months in advance via our mobile app. Choose from over 250 vehicles, including taxis, minicabs, people carriers, executive cars, accessible vehicles, and minibuses. Enjoy fast, on-demand taxi services in Chelmsford, Witham, Maldon, Braintree, and South Woodham Ferrers, with rides arriving in under 10 minutes. We also offer airport transfers with flight tracking and eco-friendly journeys in electric & hybrid vehicles. Available 24/7 with friendly customer support! Book your ride today and unlock Essex with Happicabs.

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4,3

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 91 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 1 sur 5 étoiles

Waited nearly an hour for our taxi.

5 décembre 2025
Avis spontané
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Réponse de Happicabs - Essex Taxi Service

Good Morning Rob, I am so sorry you had an issue with our service. We try hard to give ever customer the best service we possibly can. Obviously it sounds like we have failed you on this occasion. I have sent you a request for further information and would be grateful if you could respond so I look into this as soon as possible.

Noté 5 sur 5 étoiles

Excellent service at late notice

Excellent service at late notice

4 décembre 2025
Avis spontané
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Réponse de Happicabs - Essex Taxi Service

Good Morning Neil, Thank you so much for your kind review. I am glad our team met your expectations and I sincerely hope we continue to do so should you require our services again, Kind regards

Noté 5 sur 5 étoiles

Excellent service when I needed it

Excellent service when I needed it. I was stranded at a station that doesn't have cab offices near by. Uber wasn't available. The last bus had already gone, even though google had said it would come. It was late at night. Their prices were the better than other companies.

I was able to pay on the link they sent via card. I was told the cab would come in 30 mins because of the location I was and the time of night. I asked if it was possible to get it sooner, as It was late and cold. The dispatcher explained why it would take long. someone had to come from the town I was going to, so it made sense.

To my great surprise they came even earlier. The kind driver had said he warmed up the car for me as he knew it would be cold. He had also said he came as quick as he would because he saw that he was picking a female that late at night. It just made my day to see the consideration.

I had been so upset with my journey, i hadn't planned to chat with the driver. His friendliness, courtesy and kind consideration meant I cooled down and we had a nice chat as he drove me home. And as a female, I felt safe the whole time. Even in his stories, I could tell he is a genuinely kind, helpful and selfless person.

I am so grateful for this kind of service because after the journey I had, I needed it. Thank you so much. I will definitely be using happicabs when i need to use a cab and I highly recommend them. Thank you once again

3 décembre 2025
Avis spontané
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Réponse de Happicabs - Essex Taxi Service

Good Morning Tracy, Thank you so much for your very kind words. All of my team take passenger safety as our top priority and we do, do our best to make sure we always give the best and safest service possible. I am thrilled we met your expectations and I sincerely hope we do so if you ever require our services again.

Noté 5 sur 5 étoiles

After a long day in Broomfield A&E

After a long day in Broomfield A&E, it was great to see our taxi arrive. We were bushed and our driver seemed to understand and not talk too much. Good run home and we very much hope he managed to avoid the congestion we saw at the top of 3 mile hill, on his way home.

2 décembre 2025
Avis spontané
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Réponse de Happicabs - Essex Taxi Service

Good Morning, Thank you so much for your very kind words. I am glad our driver took care of you and all at Happicabs sincerely hope that you are feeling much better after your recent hospital visit.

Noté 1 sur 5 étoiles

Disgusting service

The taxi claimed to have turned up but didn’t. When I spoke to the driver her had gone to totally the wrong location and tried to blame me. Disgusting service

28 novembre 2025
Avis spontané
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Réponse de Happicabs - Essex Taxi Service

Hi Zoe, I am horrified to you have had such an issue. I have sent you a request for further information. Please can you respond so I can look into this as soon as possible. Kind Regards

Noté 5 sur 5 étoiles

Our driver from Braintree train station…

Our driver from Braintree train station to home on Friday 27th November was exceptional. He was there when the train pulled into the station and was extremely pleasant and polite. To add to this my husband left his hat in the taxi and the driver went out of his way to come back today and reunite it with him. We cannot recommend it higher. Thank you

27 novembre 2025
Avis spontané
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Réponse de Happicabs - Essex Taxi Service

Hi Isabel, Thank you so much for your kind words. I am delighted that our driver met your expectations. I sincerely hope we continue to meet your expectations in the future

Noté 5 sur 5 étoiles

Friendly polite driver and a great…

Friendly polite driver and a great journey, thank you.

27 novembre 2025
Avis spontané
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Réponse de Happicabs - Essex Taxi Service

Good evening Maggie, thank you so much for your very kind review. I am delighted that your driver met your expectations and hope your next journey continues to meet your standards. Kind Regards

Noté 2 sur 5 étoiles

Late pick up on pre-booked taxi

Booked taxi day in advance but Happicabs only allocated a taxi AFTER I called asking why it was late. Turned up 20 mins late. Gets 2 stars because the driver was pleasant

22 novembre 2025
Avis spontané
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Réponse de Happicabs - Essex Taxi Service

Good evening Neil, I am so sorry you had an issue with our service. I have sent you a request for further information and would appreciate if you could reply at your earliest convenience so I can investigate this for you.

Noté 5 sur 5 étoiles

Very reliable

Very reliable. Always on time. Never let me down. Polite, helpful , safe drivers.

22 novembre 2025
Avis spontané
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Réponse de Happicabs - Essex Taxi Service

Good evening Pat, thank you ever so much for your kind words. It is appreciated by myself and my entire team. I sincerely hope we continue to meet your expectations in the future.

Noté 5 sur 5 étoiles

Very recommended

Prompt answer to initial call. Advised when taxi is on its way and arrival. Very pleasant, helpful driver.

22 novembre 2025
Avis spontané
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Réponse de Happicabs - Essex Taxi Service

Good evening Linda, thank you ever so much for your kind words. I hope we continue to meet your expectations in the future.

Noté 1 sur 5 étoiles

Why your drivers have to cary two…

Why your drivers have to cary two billing machines: one for the happy cab and one for himself. They give different prices for identical length of journey. One driver wanted me to pay before journey £12 “standard fare”; otherwise he won’t go! The return journey was a different driver. He took a long time to let me have the price at the end of journey. He found £11.50 on his phone but as soon as I mentioned that the forward journey was £12, the driver insisted that he wanted £12 too! It’s all about honesty and integrity of a taxi company or any public transport. Perhaps I should go to Fareway next time after years of loyalty with happy cab!

19 novembre 2025
Avis spontané
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Réponse de Happicabs - Essex Taxi Service

Good evening. I have sent you a request for further information, I would be grateful if you could reply so I could investigate this for you.

Noté 5 sur 5 étoiles

Prompt arrival.

18 novembre 2025
Avis spontané
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Réponse de Happicabs - Essex Taxi Service

Hi Jacqueline, Thank you so much with your kind review. It is so much appreciated by our entire team. I hope we continue to meet your expectations.

Noté 5 sur 5 étoiles

Great friendly driver highly reccommend

Great friendly driver highly reccommend

17 novembre 2025
Avis spontané
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Réponse de Happicabs - Essex Taxi Service

Hi Emzie, Thank you so much for your kind review. It is really appreciated by our entire team. I hope we continue to meet our expectations in the future.

Noté 5 sur 5 étoiles

Perfect experience through out

16 novembre 2025
Avis spontané
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Réponse de Happicabs - Essex Taxi Service

Hi Matt, Thank you so much for your kind review. It is so much appreciated by our entire team. I sincerely hope we continue to meet your expectations in the future.

Noté 5 sur 5 étoiles

Arrived on time with a nice polite…

Arrived on time with a nice polite driver in a nice clean car provided a pleasant journey cannot complain I will definitely use again.

14 novembre 2025
Avis spontané
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Réponse de Happicabs - Essex Taxi Service

Thank you so much for your kind review. It is much appreciated by our entire team.

Noté 5 sur 5 étoiles

Absolutely professional!!!

Absolutely professional!!!
All the drivers was professional and really helpful for me and it’s really nice and was helpful to use the APP
Thank you HAPPICABS

14 novembre 2025
Avis spontané
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Réponse de Happicabs - Essex Taxi Service

Good evening Anatoliy, Thank you so much for your kind review. I am thrilled we met your expectations and hope we continue to do so in the future.

Noté 1 sur 5 étoiles

Don’t worry your cab is only 20mins late!

Booked a cab an hour in advance. 10 mins late - (hadn’t been marked as on way either) called up was told ‘not to worry’ would be around 5/7 mins. So in total 20mins late. Well I will worry as I missed my train- ended up cancelling the cab.

I have previously had to cancel a pre-paid cab and never got a refund having called 3 times. I suspect this time there will be no refund either. Disappointing and disgusting attitude and service

12 novembre 2025
Avis spontané
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Réponse de Happicabs - Essex Taxi Service

Good evening Gemma, I am sorry this has happened to you. I have sent a request for information, I would appreciate it if you could respond so I can investigate this for you.

Noté 5 sur 5 étoiles

Perfect

Arrived on time, car was clean and accessible

11 novembre 2025
Avis spontané
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Réponse de Happicabs - Essex Taxi Service

HI RIchard, thank you so much for your very kind review. It is much appreciated by our entire team.

Noté 5 sur 5 étoiles

amazing service very lovely gentleman…

amazing service very lovely gentleman wasn’t uncomfortable whatsoever and normally am with male drivers!!! definitely recommend

11 novembre 2025
Avis spontané
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Réponse de Happicabs - Essex Taxi Service

Good evening Courts, Thank you for your kind review I sincerely hope we continue to meet your expectations in the future.

Noté 5 sur 5 étoiles

Such a lovely guy

Such a lovely guy! Great driver wound highly recommend we felt very safe me my wife with our 11month year old son

8 novembre 2025
Avis spontané
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Réponse de Happicabs - Essex Taxi Service

Hi Ross, thank you so much for your for your very kind review. I hope that your next journey meets your expectations.

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