Fantastic service received from Georgina. She helped us book both Bali and Egypt whilst on holiday in Rhodes. Even whilst communication was challenging she made every effort to respond, as well as... Voir plus
L'entreprise a répondu
High Street West, Gilbridge House, SR1 3LH Sunderland, England, GB
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Fantastic service received from Georgina. She helped us book both Bali and Egypt whilst on holiday in Rhodes. Even whilst communication was challenging she made every effort to respond, as well as... Voir plus
L'entreprise a répondu
Thank you Hays for finding me my desired holiday yet again, the diligence involved in finding me this holiday I would rate as five star treatment on the part of Hays. I will always use Hays as I know... Voir plus
I had a fantastic experience booking my holiday through Hays Travel. The lady who helped me was super friendly, professional and attentive throughout the whole process. She took the time to understa... Voir plus
L'entreprise a répondu
Samuel was very helpful in answering all our questions and getting our booking completed very quickly. Will definitely be using Hays Travel again
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
High Street West, Gilbridge House, SR1 3LH, Sunderland, England, Royaume-Uni
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Michelle managed to get us what we requested when Cunard released dates for the 4 Queens Celebrations. I did not think we would be so lucky but she managed it, even securing one of our preferred staterooms. Thank you Michelle and for the great service you provided.
Excellent knowledge and understanding of what I wanted in a holiday. I would highly recommend the lady who dealt with my holiday booking Emily Hatt

Réponse de Hays Travel - 1 Direct Booking Centre
My general enquiry and eventual booking was all made so easy by the lovely Helen - absolute pleasure dealing with her. So helpful with my requirements and finding the best hotel & sourced advice on insurance and made contact with the hotel on my behalf - perfect customer service ⭐️ Thankyou!

Réponse de Hays Travel - 1 Direct Booking Centre
angela always delivers no flaffing about prompt service, always have a good giggle and chat, just love her

Réponse de Hays Travel - 1 Direct Booking Centre
Booked our cruise again with Hays travel. Andrew was excellent in helping us make our booking and discussing our options.
All our experiences with Hays are always positive. They are efficient and make the process very easy. Also price was very good.

Réponse de Hays Travel - 1 Direct Booking Centre
We always book through Umi, who is a delight to deal with. So efficient and gets things sorted quickly. If I have any queries a quick email and it’s always sorted.
Thank you Umi.

Réponse de Hays Travel - 1 Direct Booking Centre
Charlotte answered all my questions clearly and was very reassuring regarding what happens if the jet fuel crisis continues.
She phoned back when she said she would and was happy to arrange special assistance for me on the flights and made sure to ask if I needed any adaptations in the hotel rooms etc.

Réponse de Hays Travel - 1 Direct Booking Centre
Excellent customer service.
The attendant found the route of travel which allows me one stop with a reasonable price which was a bit challenging for.
Hi spoke to a lovely lady georgina very helpful friendly and got my booking sorted so happy

Réponse de Hays Travel - 1 Direct Booking Centre
Having used Hayes before several years ago I decided to contact a member of your team when I was getting nowhere on my own with a non-standard Far East Trip.
We were looking for a business class trip to Singapore with a two night stop off in Dubai on the return leg and though I'm seasoned at sorting my own multi-leg trips out in Europe (flights and hotels booked separately) I was struggling with this one.
The Hayes representative (Maria Larn) was most helpful in getting our trip sorted in a matter of hours and we will definitely contact her again when looking for a trip which isn't straightforward.
I received the best service . Louise was patient attentive and helpful. She went the extra mile to get me the holiday I wanted . All the other staff were equally helpful . I will recommend Hayes travel to everyone . Thank you .

Réponse de Hays Travel - 1 Direct Booking Centre

Réponse de Hays Travel - 1 Direct Booking Centre
The lady we spoke to was helpful and informative. She took her time to find us the best deal .

Réponse de Hays Travel - 1 Direct Booking Centre
Booking the cruise was so easy. Becky was so helpful and knowledgeable. This is the first cruise that my wife and I have booked, and we will certainly be recommending Hays Travel to others.
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