Hays Travel - Allestree Avis 

794
TrustScore 5 sur 5

4,9

Unit 14 Park Farm Centre, DE22 2QN Allestree, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was looking for a last minute family holiday abroad and popped into Hays Travel in Allestree. Instantly met with a warm welcoming reception from Kelly the branch manager. Her attention to detail was... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Emmie was really helpful, knowledgeable & understood what we wanted from a city break. Booking was very simple. Great service & would definitely recommend.

L'entreprise a répondu

Noté 5 sur 5 étoiles

As usual the welcome was good they always seem glad to see us. Arun was really helpful as I had booked a trip to Inverness on line and had trouble with the flight he helped me out and the helped t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great personnel service from Millie. Who connected with us instantly and understood what our holiday wishes were from the very start. Which showed us that she listened and which also made us feel very... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • Unit 14 Park Farm Centre, DE22 2QN, Allestree, Royaume-Uni

  • 01332897041

4,9

Excellent

TrustScore 5 sur 5

794 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(794)

120 299 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Smiles

All the staff are so helpful and cheerful

30 janvier 2026
Logo de Hays Travel - Allestree

Réponse de Hays Travel - Allestree

Thank you for your lovely feedback, I will be sure to pass this onto Millie! Emmie :)

Noté 5 sur 5 étoiles

Pleasant

Pleasant, helpful man.

8 mars 2026
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Réponse de Hays Travel - Allestree

Thank you for your kind feedback Ian, it is muchly appreciated. Best wishes Lewis :)

Noté 5 sur 5 étoiles

Really friendly and knowledgeable…

Really friendly and knowledgeable staff. Got the holiday we wanted at a good price. Managed to sort out price parity with P and O even though it wasn’t coming up on your system as the same amount

28 février 2026
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Réponse de Hays Travel - Allestree

Hi Chris thank you for your lovely review :) we hope you have an amazing time

Millie

Noté 5 sur 5 étoiles

Happy holidays

Very nice , comfortable atmosphere. Staff very friendly , helpful and nothing was too much trouble. Very happy when we left

4 mars 2026
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Réponse de Hays Travel - Allestree

Thank you for your lovely feedback, I will be sure to pass this onto Leonni! Emmie :)

Noté 5 sur 5 étoiles

We were listened to

We were listened to, given good advice snd our booking was stress free.

17 février 2026
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Réponse de Hays Travel - Allestree

Thank you for your kind feedback Judith, I will pass this on to Emmie. Regards Lewis :)

Noté 5 sur 5 étoiles

Staff very helpful

Staff very helpful. Looked at various holidays.
Booked a holiday. No problems, all very smooth.

4 mars 2026
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Réponse de Hays Travel - Allestree

Thank you for your lovely feedback! It was my pleasure getting your holiday booked for you :) Emmie

Noté 5 sur 5 étoiles

A lot of time spent finding the right…

A lot of time spent finding the right cruise for us. Lots of knowledge given from other members of the team

24 février 2026
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Réponse de Hays Travel - Allestree

Thank you so much for this lovely review Margaret it was a pleasure to get this sorted for you :)

Millie

Noté 5 sur 5 étoiles

As usual Arran helped us book the…

As usual Arran helped us book the holiday we wanted.
His knowledge and expertise made the experience a pleasant one.
We left feeling we had the best outcome possible.

3 mars 2026
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Réponse de Hays Travel - Allestree

Hi David.
Thank you for your kind words. It was lovely to see you both again and it was a pleasure as always to book your holiday and look forward to hearing about it when you come back.
Thanks
Arran

Noté 5 sur 5 étoiles

Absolutely great experience

Absolutely great experience! Incredibly helpful when booking 2 holidays recently. Great help also with supporting activities such as airport hotels, meet and greet parking etc.

22 février 2026
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Réponse de Hays Travel - Allestree

Thank you so much for your review Andy we will pass this on to Kelly when she returns

We're glad to assist and hope you have an amazing trip

Millie :)

Noté 5 sur 5 étoiles

Friendly

Friendly, helpful and professional without ever feeling rushed

27 février 2026
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Réponse de Hays Travel - Allestree

Thank you so much for your lovely review we will pass this on to Emmie, and we hope you have a fantastic time :)

Millie

Noté 5 sur 5 étoiles

First time ever that I’ve used a travel…

First time ever that I’ve used a travel agent.
Between Leonni and Alex our perfect holiday was arranged.
Very informative, and answered my questions brilliantly.
I’m pretty certain I’ll be back in the future.

27 février 2026
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Réponse de Hays Travel - Allestree

Thank you for you very kind review Steven,
We hope you both have an amazing cruise :)

We cant wait to here all about it.

Kind Regards
Leonni

Noté 5 sur 5 étoiles

Excellent service as always from the…

Excellent service as always from the Derby Park Farm staff.

20 février 2026
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Réponse de Hays Travel - Allestree

Thank you for you wonderful feedback! It is always our pleasure to book your holidays. Emmie :)

Noté 5 sur 5 étoiles

Helpful and informative explained…

Helpful and informative explained everything very clearly.

27 février 2026
Logo de Hays Travel - Allestree

Réponse de Hays Travel - Allestree

Hi Elizabeth.
Thank you for your lovely feedback. I will pass this onto Leonni when she is next in.
Thanks
Arran

Noté 5 sur 5 étoiles

Arran at Hays Allestree very efficient…

Arran at Hays Allestree very efficient and explains details well.

27 février 2026
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Réponse de Hays Travel - Allestree

Hi Sue.
Thank you for your kind words. It was a pleasure as always to book your holiday for you and i'm sure yourself & Stuart will have a lovely time.
Thanks
Arran

Noté 5 sur 5 étoiles

Lewis is a credit to Hays

Lewis is a credit to Hays,
Always so helpful, polite, efficient and friendly.
Will definitely book again. :)

26 février 2026
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Réponse de Hays Travel - Allestree

Hi.
Thank you for your kind words. I will pass these onto Lewis when he is next in. I'm sure you will have an amazing time in Rome. Thanks Arran.

Noté 5 sur 5 étoiles

Very pleasant lady sorted out our…

Very pleasant lady sorted out our holiday easily

25 février 2026
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Réponse de Hays Travel - Allestree

Hi Ron.
Thank you for your lovely feedback. I will pass this onto Leonni when she is next in.
Thanks
Arran

Noté 5 sur 5 étoiles

10/10 cannot fault

10/10 service was excellent, very helpful and knowledgeable

26 février 2026
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Réponse de Hays Travel - Allestree

Hi Joe,

Thank you so much for your lovely review have the best time! cant wait to hear about it when you get back :)

Millie x

Noté 5 sur 5 étoiles

Really helpful and friendly

Really helpful and friendly. Found exactly the right trip

24 février 2026
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Réponse de Hays Travel - Allestree

Thank you for your lovely comments , I will be sure to pass these over to Millie . Regards Kelly x

Noté 5 sur 5 étoiles

Lewis is a pleasure to deal with

Lewis is a pleasure to deal with. He listened to our request and came up with exactly what we were after.

16 février 2026
Logo de Hays Travel - Allestree

Réponse de Hays Travel - Allestree

Hi Sharon.
Thank you for your lovely feedback. I will pass this onto Lewis when he is next in.
Thanks
Arran

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