First class service from Angela. Took time to explore everything that we were looking for in a holiday that suited our expectations. Holiday booked at short notice but every detail covered in a friend... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
First class service from Angela. Took time to explore everything that we were looking for in a holiday that suited our expectations. Holiday booked at short notice but every detail covered in a friend... Voir plus
L'entreprise a répondu
Excellent service. A few emails back n forth before going in to see what was on offer. Angela found our perfect holiday. Booked there and then
L'entreprise a répondu
Angela was an extremely helpful, knowledgeable, and friendly agent who helped us book a Christmas Cruise when our criteria was exacting. She was patient and yet efficient and made the process easy a... Voir plus
L'entreprise a répondu
We have booked our last 2 holidays with Hays. The service we have received from Rory both times has been amazing. He found us exactly what we were looking for and made the whole booking process seamle... Voir plus
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
203 High St, DD11 1DY, Arbroath, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
We called in to book cruises for 2027.Our usual contact at Hays Arbroath,Angela made the booking process very easy and efficient.

Réponse de Hays Travel - Arbroath
The person serving us was very helpful and knowledgeable

Réponse de Hays Travel - Arbroath
Very knowledgeable and helpful staff who make you very welcome and any holiday or travel queries ate dealt with very efficiently

Réponse de Hays Travel - Arbroath

Réponse de Hays Travel - Arbroath

Réponse de Hays Travel - Arbroath
All the members of staff were very helpful and knowledgeable. We went in when it was quiet so were able to have a bit of input from all members who were in. Tracey dealt with our booking and was excellent. The booking process was so easy and stress free.

Réponse de Hays Travel - Arbroath
The atmosphere in the office was warm and welcoming. All the staff were pleasant and accommodating and there was an immediate sense of being valued.
Angela was friendly, knowledgeable and efficient. She explained everything clearly taking time to ensure we understood everything, giving us a sense of confidence that our travel arrangements were complete and we have nothing else to do but enjoy our holiday.
Excellent service thank you

Réponse de Hays Travel - Arbroath
Tracey always gives us fabulous information relevant to where we are thinking about going

Réponse de Hays Travel - Arbroath
Really easy. All call handlers brilliant. Booked holiday over the phone. Couldn’t have been better

Réponse de Hays Travel - Arbroath
You go into the Arbroath Hay's travel shop, you tell them what u want they go out and beyond to get ur holiday,u come out knowing that's the holiday,and u can't wait to go.
Vicki's one in a million

Réponse de Hays Travel - Arbroath
Always feel like valued customers at Hays in Arbroath. Friendly, helpful, welcoming staff.

Réponse de Hays Travel - Arbroath
As usual Vicky was exceptionally helpful. Helping us to find the perfect holiday

Réponse de Hays Travel - Arbroath
Vicky was great and was understanding when we had to change the dates. Shd got us the suite and cruise we wanted.
Thank you.

Réponse de Hays Travel - Arbroath
Excellent service from vikki and very helpful throughout out booking a holiday

Réponse de Hays Travel - Arbroath
Went through everything back and forth between hotels till made my mind up. Printed everything I needed for a last minute holiday. Excellent

Réponse de Hays Travel - Arbroath
Service was very good had time and patience to find what was required for our holiday

Réponse de Hays Travel - Arbroath

Réponse de Hays Travel - Arbroath
Made to feel welcome
Consultant was very helpful and knowledgeable re our query.

Réponse de Hays Travel - Arbroath
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.