As always, staff at Barnard Castle branch provided a first class service. Vanda knows her stuff! Was able to give us great advice and booked everything immediately. We’ve had enough of trying to navig... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
VEry helpful assistants, one for money exchange, one for unexpected holiday booking. She explored a number of options regarding flights, dates, etc and found something suitable for me at a reasonable... Voir plus
L'entreprise a répondu
Vanda in Barnard Castle branch was fantastic. She helped us trying to put together a last minute package to a lesser know area. We eventually decided not to go with it as there wasn't any decent acco... Voir plus
L'entreprise a répondu
Always book our holidays with Vanda, nothings too much trouble, she gets it right everytime, wouldn’t have anyone else plan our holidays or breaks away.
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
24 Horsemarket, DL12 8LZ, Barnard Castle, Royaume-Uni
- 01833 348215
4,9
Excellent
562 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very helpful …
Lucy at Barnard castle was very helpful and got us a good deal on our holiday
14 août 2025
Réponse de Hays Travel - Barnard Castle
Thank you for your lovely review. I hope you have an amazing time in Fuerteventura - Lucy :)
Réponse de Hays Travel - Barnard Castle
Thank you for your feedback :) I hope you have a lovely holiday - Kelsie :)
Lucy was extremely easy to talk to
Lucy was extremely easy to talk to - she was not pushy an helped us find out what we needed. It was a fab experience
3 août 2025
Réponse de Hays Travel - Barnard Castle
Thank you so much for your lovely comments :) it was a pleasure to book your holiday - Lucy
Lucy is amazing at her job..holiday…
Lucy is amazing at her job..holiday sorted promptly! Fab experience..
9 août 2025
Réponse de Hays Travel - Barnard Castle
Thank you for your lovely comments :) it's always a pleasure to book your holidays - Lucy
Made it very easy to book
Made it very easy to book
Fantastic offer to the destination of my choice.
Very helpful understanding travel consultant
8 août 2025
Réponse de Hays Travel - Barnard Castle
Thank you so much for you feedback :) I hope you have a lovely holiday - Kelsie
Excellent service from Lucy as usual…
Excellent service from Lucy as usual she’s an absolute gem.
6 août 2025
Réponse de Hays Travel - Barnard Castle
Thank you for your lovely comments :) it's always a pleasure to book your holidays - Lucy
Fantastic service given by kelsey very…
Fantastic service given by kelsey very informative and ensured we were happy with the holiday we discussed before booking I will certainly use more often when we book
28 juillet 2025
Réponse de Hays Travel - Barnard Castle
Thank you for your lovely review :) it was a pleasure to book your holiday - Kelsie
Knowledgeable and pleasant staff
Knowledgeable and pleasant staff. Everything booked in one go
25 juillet 2025
Réponse de Hays Travel - Barnard Castle
Thank you for booking :) I hope you have a wonderful holiday and look forward to seeing you again in the future - Lucy
Kelsie was brilliant so patient…
Kelsie was brilliant so patient friendly and helpful got us the best cruise.
2 août 2025
Réponse de Hays Travel - Barnard Castle
Thank you for your lovely comments, I hope you get to see the Northern Lights :) - Lucy
Yes I do happy with you service thank…
Yes I do happy with you service thank you for helping me to book the fight so you done with I tell you yes?
2 août 2025
Réponse de Hays Travel - Barnard Castle
Thank you for your kind review - Mia-Mai :)
Réponse de Hays Travel - Barnard Castle
Aww thank you! I hope you have an amazing time away and we look forward to seeing you in the near future :) - Lucy
Brilliant experience
Very warm and friendly,covered all our needs without any problem
22 juillet 2025
Réponse de Hays Travel - Barnard Castle
Thank you so much for your lovely review it was lovely to meet both of you and to help you organise your fantastic trip away - Jess :)
Excellent service
Amazing service from entering to leaving was well looked after . Kelsey knew our needs and pre looked at holidays for us so was well prepared. Would highly recommend her and would definitely book with her again.
20 juillet 2025
Réponse de Hays Travel - Barnard Castle
Thank you for your lovely review, it was a pleasure to book your holiday :) - Kelsie
Sports event.
Booked up, 3x F1 Grand prix, for next year.All worked out by the rep.All ,flights,buses,hotels etc.
Booked sports events in years previously.Never been disappointed.
I will keep coming back.
18 juillet 2025
Réponse de Hays Travel - Barnard Castle
Thank you for booking your holiday with us again :) - Kelsie
Absolutely superb service
Absolutely superb service, as always ☺️ booked our first trip to Canada, had no idea really what we wanted but ended up with three cities with lovely hotels, flight times excellent and two train journeys across Canada and to top it off a day trip to Niagra falls
Go team Barnard Castle you never fail to book me the perfect holiday
10 juillet 2025
Réponse de Hays Travel - Barnard Castle
Thank you for your lovely review I hope you have the best time in Canada - Jess :)
I was very happy with the way the staff…
I was very happy with the way the staff helped me with my booking and nothing was too much trouble, would definitely recommend Hays to friends and colleagues, as well as this I will definitely be happy to share my experience with friends
24 juin 2025
Réponse de Hays Travel - Barnard Castle
Thank you for your kind words! It was a pleasure booking your holiday and I will look forward to seeing you again - Lucy :)
Excellent service
Excellent service. Very well informed agent who answered all our questions and guided us through our holiday choice.
26 juin 2025
Réponse de Hays Travel - Barnard Castle
Thank you for your lovely review, I hope you have an amazing holiday and I will look forward to speaking with you soon - Amelia :)
Excellent service and very helpful…
Excellent service and very helpful member of staff who helped me find the hopefully holiday l was looking for
11 juin 2025
Réponse de Hays Travel - Barnard Castle
Thank you for your lovely review. I hope you have an amazing time and I will look forward to hearing all about it upon your return - Lucy :)
It was easy and straightforward.
It was easy and straightforward.
I wasn’t rushed to make a decision, any questions I had were answered.
Will definitely be using them again
14 juin 2025
Réponse de Hays Travel - Barnard Castle
Thank you for your lovely comments, have a great holiday in Cyprus and we look forward to seeing you again :) - Kassandra
Réponse de Hays Travel - Barnard Castle
Thank you for your lovely review, I hope you have an amazing holiday - Jess :)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.