Claire was an absolute star. We had left it rather late trying to book our holiday. Circumstances made it essential we got to Crete in the given time period. She was really relentless and got us just... Voir plus
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Lisez les avis des autres
Kayleigh was very helpful and knowledgeable in helping us to find the ideal choice for our destination. We did not feel rushed or pressured into deciding our choice and a number of good options were p... Voir plus
L'entreprise a répondu
Really good service, came with my partner, unsure of where exactly we wanted to go. We just had a list of nice countries, our adviser helped us narrow down and explore all the options after a couple... Voir plus
L'entreprise a répondu
Megan was exceptionally helpful. Its clear she loves the job and is very passionate about it. Working with some moving targets she was able to put together an unbelievable package at a fantastic price... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
42 Eastgate centre, SS14 1AE, Basildon, Royaume-Uni
- 01268858425
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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Megan was really helpful…
Megan was really helpful and persevered when her computer stopped working!! She checked all my options and booked my trip for me. I know if I have any issues Hays will help me and when I need any add ons it’s a simple phone call to them. I won’t book with anyone else.

Réponse de Hays Travel - Basildon Eastgate Centre
Very pleased with the service
Apologies for the delay I thought I had done this.
The lady was very welcoming and helpful she was very patient with us and we were very pleased with what we booked in the end. Thank you

Réponse de Hays Travel - Basildon Eastgate Centre
The lady that looked after me Sam
The lady that looked after me Sam, was extremely helpful in booking our holiday. Very patient as I have not been abroad for four years and things have changed considerably. Explained everything. Plus she came across as very caring that we have a good holiday

Réponse de Hays Travel - Basildon Eastgate Centre
Martina was very helpful and friendly…
Martina was very helpful and friendly with all the booking.

Réponse de Hays Travel - Basildon Eastgate Centre
The young lady that dealt with us was…
The young lady that dealt with us was very helpful and efficient, her name was Rosie . She answered all our questions with a pleasant manner and made the process easy.

Réponse de Hays Travel - Basildon Eastgate Centre
Quick and easy booking process.
We went in to book up a cruise and were called over to a desk immediately. Rosie booked it all up for us and was very efficient and extremely helpful. I will definitely book up here again, very satisfied.

Réponse de Hays Travel - Basildon Eastgate Centre
Rose was great whom I booked my holiday…
Rose was great whom I booked my holiday with
Really polite
Her booking the holiday was great
She also explained everything too me

Réponse de Hays Travel - Basildon Eastgate Centre
Denise was lovely to talk to
Denise was lovely to talk to and booked our holiday.
was a brilliant experience

Réponse de Hays Travel - Basildon Eastgate Centre
Very professional
Very professional, informative and patient person - Sam who helped with booking our holiday.

Réponse de Hays Travel - Basildon Eastgate Centre

Réponse de Hays Travel - Basildon Eastgate Centre
Mo at Basildon is excellent and we…
Mo at Basildon is excellent and we wouldn’t go to anyone else. She’s helpful, patient, efficient and so friendly.

Réponse de Hays Travel - Basildon Eastgate Centre
Knowledge of locations
Denise and Claire both helped us to book our August holiday, we probably wasnt the best customers, changing our minds and rebooking, but we got there with helpful insight and support. Thankyou for being understanding, giving guidance and being friendly and helpful. I am a regular Hays customer and always recommend to friends and family.

Réponse de Hays Travel - Basildon Eastgate Centre
I have been with you for years and mo I…
I have been with you for years and mo I have know mo for 40 years now she very good at her job she look after me a lot and good at her job with love to mo and hay travel

Réponse de Hays Travel - Basildon Eastgate Centre
The young woman who served was very…
The young woman who served was very friendly and helpful, however, I felt she didnt give me a chance to look at the screen that she was searching. I wanted to read about the holidays and choose between two.
Also she needs to brush up on her Geography.

Réponse de Hays Travel - Basildon Eastgate Centre
The lady on the phone was very helpful…
The lady on the phone was very helpful and very easy to book.

Réponse de Hays Travel - Basildon Eastgate Centre
Review
Megan from your basildon branch was extremely helpful, got back to me with prices and other options really quickly, had it booked in minutes.

Réponse de Hays Travel - Basildon Eastgate Centre
Megan was helpful of finding our right…
Megan was helpful of finding our right holiday she was a real criedt to us lovely and bubbly and cheerful I can not fault her in anyway she really did go above and beyond for us.

Réponse de Hays Travel - Basildon Eastgate Centre
We had excellent service Thankyou mo…
We had excellent service Thankyou mo and the team at Basildon’s nothing was too much trouble would recommend them Thankyou

Réponse de Hays Travel - Basildon Eastgate Centre
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