After having my upcoming booking cancelled by JustYou, went into my local Hays branch and spoke to Clare, she was really helpful and very knowledgeable of the area we wanted to go to. Nothing was too... Voir plus
L'entreprise a répondu
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After having my upcoming booking cancelled by JustYou, went into my local Hays branch and spoke to Clare, she was really helpful and very knowledgeable of the area we wanted to go to. Nothing was too... Voir plus
L'entreprise a répondu
Angela is great - we had seen a holiday advertised, but by the time we went in to book, it was no longer available. She looked at what was originally on offer and then found very similar options, but... Voir plus
L'entreprise a répondu
We went in to Belper Hayes Travel with an idea of what we wanted and Angela found the exact one for us with a minimum of fuss and we were through all the formalities and information in half an hour. V... Voir plus
L'entreprise a répondu
I couldn’t recommend Corinne enough at Hays Travel, she was absolutely brilliant from start to finish. We were booking a very last minute holiday, and she went above and beyond to make the whole proce... Voir plus
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
29c King Street, DE56 1PX, Belper, Royaume-Uni
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A pleasure to book with Hayes. Staff that listen and understand the customer.

Réponse de Hays Travel - Belper
Friendly service. Sharon went above and beyond to find the best holiday for us. Didn't feel rushed. Very happy with the outcome!

Réponse de Hays Travel - Belper
Very knowledgeable regarding our enquiry resulting in our booking criteria for 2027

Réponse de Hays Travel - Belper
The travel assistant was both knowledgeable and helpful. We felt reassured we had made the right choice of holiday for us.

Réponse de Hays Travel - Belper
Antonia was very helpful, it was much easier and less stressful to use your service than doing it directly; and was better able to build flexibility into my itinerary

Réponse de Hays Travel - Belper
Excellent customer service from Claire , she spent 2 hrs with myself & my wife went through lots with us ,& was able to accommodate our disability requirements.

Réponse de Hays Travel - Belper
The lady who has helped and advised me has made choosing this cruise so perfect she is really helpful and goes above and beyond to make sure I get everything right , I have never received customer service like this before and I will be definitely booking my next holiday from this lady ,thankyou very much corrine for all your help and looking forward to my holiday

Réponse de Hays Travel - Belper
I called in to Hays Belper office to see the new refurbishment and to give feedback on our recent Bergamo holiday organised jointly by Rebecca and Sharon. After a short while I had decided on another city break to Krakow for my wife and I. Sharon completed the booking for me in the usual informal, efficient manner. Many thanks..Mark.

Réponse de Hays Travel - Belper
Sharon was very helpful and professional,and would definitely book with her again.

Réponse de Hays Travel - Belper
Always a pleasure to book with you Hays Travel, good company, lovely people & very local for me. Thank you.

Réponse de Hays Travel - Belper
Rebecca made the whole booking process really easy, answering all questions and queries

Réponse de Hays Travel - Belper

Réponse de Hays Travel - Belper
Brilliant, showed us all the options and then promptly booked the whole trip for us

Réponse de Hays Travel - Belper
Was listened to, felt the girl serving me was looking after my needs

Réponse de Hays Travel - Belper
Travel Agent,was extremely helpful, the lady that dealt with my booking was very polite and helpful

Réponse de Hays Travel - Belper
I wanted travel insurance for a week trip to Turkey and was advised which was suitable before I decided which was best. The forms were quickly n efficiently completed and I received them in a small envelope for me to keep with me.Quick and easy. Thank you

Réponse de Hays Travel - Belper
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