After having my upcoming booking cancelled by JustYou, went into my local Hays branch and spoke to Clare, she was really helpful and very knowledgeable of the area we wanted to go to. Nothing was too... Voir plus
L'entreprise a répondu
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After having my upcoming booking cancelled by JustYou, went into my local Hays branch and spoke to Clare, she was really helpful and very knowledgeable of the area we wanted to go to. Nothing was too... Voir plus
L'entreprise a répondu
Angela is great - we had seen a holiday advertised, but by the time we went in to book, it was no longer available. She looked at what was originally on offer and then found very similar options, but... Voir plus
L'entreprise a répondu
We went in to Belper Hayes Travel with an idea of what we wanted and Angela found the exact one for us with a minimum of fuss and we were through all the formalities and information in half an hour. V... Voir plus
L'entreprise a répondu
I couldn’t recommend Corinne enough at Hays Travel, she was absolutely brilliant from start to finish. We were booking a very last minute holiday, and she went above and beyond to make the whole proce... Voir plus
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
29c King Street, DE56 1PX, Belper, Royaume-Uni
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Listened to what we wanted and didn't try and push a sale.
Very friendly and helpful.
Great customer service.

Réponse de Hays Travel - Belper
Good informed and helpful advice and easy to book. This is the first time I’ve used a travel agent and I’ll certainly book with Hays in the future.

Réponse de Hays Travel - Belper
Claire B,
very helpful and informative with assisting booking a holiday to a destination and hotel of our choice. Took into consideration our needs and requests to accommodate around my 4yr son for our first family holiday abroad. Did not try and fob me off with other deals.secured the best deal possible and assisted with all the necessities of parking,checking in,insurance to make our holiday as smooth as possible.

Réponse de Hays Travel - Belper
Excellent service from Sharon always manages to sort out lovely holidays and any issues

Réponse de Hays Travel - Belper
Person serving me was wonderful. Listened to what I wanted. Found out all the information I asked them for .Then booked my holiday in minutes which would have taken me ages to do. She was so kind and friendly nothing was to much trouble and she didn’t try to sell me things I didn’t want. Have used them before and will do so again.

Réponse de Hays Travel - Belper

Réponse de Hays Travel - Belper
Friendly service, however not enough staff in the store to deal promptly with the numbers of people coming in.
Listened to and used my spec for holiday and continued listening without deviating onto other possibilities to create a shortlist. An enhancement would be summary sheet for each option. Also after purchase no summary sheet provided for the accomodation (but I could find relevant internet pages later).

Réponse de Hays Travel - Belper
Clare was brilliant, informative, professional and has found us our dream holiday to celebrate our 30th anniversary ❤️

Réponse de Hays Travel - Belper
Really helpful staff who put together a holiday for us. Rebecca was especially good.

Réponse de Hays Travel - Belper
The whole process was enjoyable and made easy by the professional team in Belper.

Réponse de Hays Travel - Belper
Managed to find me the exact hotel I was looking for even at very short notice before departing

Réponse de Hays Travel - Belper
I had to cancel a holiday and rebook the same one at a later date, and Rebecca dealt with all this beautifully.

Réponse de Hays Travel - Belper

Réponse de Hays Travel - Belper

Réponse de Hays Travel - Belper
We have booked a number of trips with Hays and always find them to be accommodating and helpful, as well as being very knowledgeable

Réponse de Hays Travel - Belper
Very good service. Not rushed. Very knowledgeable
Will use again
Thank you for your help and time

Réponse de Hays Travel - Belper
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