Claire was patient and listened to our needs and offered us the best holiday that best suited our needs and budget. Fantastic customer service and an understanding member of staff thank you.
L'entreprise a répondu
Établissement
Changer d'établissementAsda Superstore, Travel Dept, Cherry Tree Rd, Marton, FY4 4PF Blackpool, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The main man ( very tall and slim ) is so helpful and polite every time, he’s a credit to you at the Blackpool ( Asda) branch
Initially spoke to Wayne but booked with Claire ,both of whom were professional yet friendly and knowledgeable. Booked with ease and got confirmation straight away
L'entreprise a répondu
Kieran remembered me from previous bookings. He knew exactly what was required and booked within minutes. So easy
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
Asda Superstore, Travel Dept, Cherry Tree Rd, Marton, FY4 4PF, Blackpool, Royaume-Uni
- 01253807243
4,9
Excellent
593 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Went out of their way to help us and…
Went out of their way to help us and explained any thing we were not sure of. Would not dream of going anywhere else now. Many thanks to all the team
15 août 2025
Réponse de Hays Travel - Blackpool
Hello Mrs. Simmons, thank you for taking the time to leave this 5* Review for Wayne. We are glad to hear you had a great experience with our team, thank you again for booking with us ^Kieran
Win win
Kieran saved us hours struggling to book on our own - which usually happens - happy to learn it would be the online price too - win win
17 août 2025
Réponse de Hays Travel - Blackpool
Hello Mrs Flannagan, thank you for taking the time to leave me this 5* review I am happy we managed to get you booked. Thanks again for booking with us ^Kieran
Excellent …
The agent thst helped me she was called India was so helpful and thorough from thr start
17 août 2025
Réponse de Hays Travel - Blackpool
Hello Mr Gates, thank you for taking the time to leave this 5* review. I am happy to hear India gave excellent service. Thank you again for booking with us ^Kieran
Réponse de Hays Travel - Blackpool
Thanks you for the Lovely Feedback Brian. I will pass it on to the team, Wayne
Réponse de Hays Travel - Blackpool
Hello Mrs Clark, we are always delighted to hear we found you exactly what you wanted. Thank you for booking with us ^Kieran
Very helpful
Very helpful. Well explained. Patient as we umm'd and ahh'd alot to make a choice. India did her best to find the right package and deal for us and fuifilled all our key wishes. Took the stress out of finding our holiday and love the ongoing help of checking in etc. etc.
Great experience and we will use Hay's again. Thank you India and Hays.
8 août 2025
Réponse de Hays Travel - Blackpool
Thank you for the lovely review Martyn so glad you found the team helpful and we found the holiday you were looking for. I will make sure India hears the kind words. Wayne
Excellent customer service.
Wayne was very knowledgeable and patient as we had many obstacles when booking a last minute holiday.
2 août 2025
Réponse de Hays Travel - Blackpool
Thank You for the kind words Sylvia, im glad we got your holiday sorted and i hope you enjoy your holiday. Wayne
Réponse de Hays Travel - Blackpool
Thank you Tracy for feedback regarding Kieran. he will be pleased he got such great feedback. we hope you enjoy your holiday when the time comes and hope to see you again for your next holiday. Wayne
Very helpfull & cheerful pleasant to…
Very helpfull & cheerful pleasant to talk to , nothing to much trouble
5 août 2025
Réponse de Hays Travel - Blackpool
Hello Amanda. Thank you for taking the time to leave Wayne this 5* review I am happy to hear you had a pleasant experience with us. Thank you again for booking ^Kieran
We were very satisfied with patience…
We were very satisfied with patience portrayed trying to satisfy our choice of destinations.
27 juillet 2025
Réponse de Hays Travel - Blackpool
Hi Doris, thank you for the lovely comments, im so glad you found myself patience and were satisfied with my service. I hope when your cruise comes your brother, friend and yourself have a great time. Wayne
Was very good customer service and…
Was very good customer service and holiday booked in no time very helpful
21 juillet 2025
Réponse de Hays Travel - Blackpool
Hello Mrs. Quinn. Thank you for taking the time to leave India this 5* review we will ensure these comments are passed over to her. Thank you again for booking with us ^Kieran
Very friendly
Very friendly, knowledgeable staff. Wasn't pushy, but still ensured I was aware of the options available to me.
20 juillet 2025
Réponse de Hays Travel - Blackpool
Hi Paul thanks for the lovely comments. Im glad we got the holiday you were looking for, I hope your partner loves it when the time comes. Wayne
Staff at the Blackpool shop are amazing
Staff at the Blackpool shop are welcoming and polite. They listened to what we wanted from our holiday and put a package together for us quickly.
12 juillet 2025
Réponse de Hays Travel - Blackpool
Thank you for the kind words Russell, Im glad India managed to find your holiday and got it booked for you. We hope you have a fab time when it comes. Wayne
I saw a few holidays on the window of…
I saw a few holidays on the window of asda went home and rang to enquire about them the person on the phone kieran was very helpful.
19 juillet 2025
Réponse de Hays Travel - Blackpool
Thank you for the lovely review Sally, im glad Kieran got your holiday booked we hope you have an amazing time when it comes. Wayne
The young lady that helped me was very…
The young lady that helped me was very helpful helped me with all my needs setting everything up and explaining everything very pleasant, polite and helpful
19 juillet 2025
Réponse de Hays Travel - Blackpool
Hi Cheryl, Thank you for the lovely review so glad you found Sofia Helpful and she was pleasant and polite, We hope you enjoy your holiday when the times comes. Wayne
Orlando trip
Customer Service was good from start to finish, each query was dealt with promptly and efficiently. Sofia was very helpful throughout the process of booking our holiday
16 juillet 2025
Réponse de Hays Travel - Blackpool
Hello Mrs. Leigh Thank you for taking the time to leave this 5* review for Sofia I will ensure these comments are passed over to her. Thank you again for booking with us ^Kieran
Fantastic staff
Fantastic helpfull staff very friendly and professional great service 👍
15 juillet 2025
Réponse de Hays Travel - Blackpool
Thank you so much for your lovely review. So glad you found us friendly and professional. Wishing you a fabulous holiday. Hope to see you soon for your next holiday. Wayne
Réponse de Hays Travel - Blackpool
Thank You for your review, we are so glad we got it sorted for you. Wayne
Réponse de Hays Travel - Blackpool
Thank you Mr Osbourne for your lovely feedback, I will make sure its passed on to the team. Wayne
The friendliness of all staff
The friendliness of all staff. Specifically India she was very nice and helpful.
7 juillet 2025
Réponse de Hays Travel - Blackpool
Hi Phillp thanks for the lovely feedback, we hope you enjoy your holiday when the time comes. Wayne
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.