What a fabulous hour we spent in the bootle shop Saturday, went in to discuss a first cruise and we had Jonny as our advisor...lovely caring, very informative, friendly. very professional and gave us... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement154A Mariners Way, Strand Shopping Centre, L20 4SY Bootle, GB
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Lisez les avis des autres
A lovely lady called Grace at the Bootle branch was excellent. Her advice, professionalism and customer service were commendable So happy I chose Hays Travel and was lucky enough to be connected to Gr... Voir plus
L'entreprise a répondu
It was the staff, Lisa, the manager along with the other two ladies. very professional, friendly, happy, very informative. There was nothing we did not know about our holiday and future holiday. They... Voir plus
L'entreprise a répondu
Was looking for flights Manchester to Sydney spoke to a very pleasant natured person told her what i looking for and dates told me to leave it with her and would contact me same afternoon rang me with... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
154A Mariners Way, Strand Shopping Centre, L20 4SY, Bootle, Royaume-Uni
- 0151 4386475
4,9
Excellent
870 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Made planning easier and explained a…
Made planning easier and explained a lot of information
25 février 2026
Réponse de Hays Travel - Bootle
Hi Joanne,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Grace :)
Very helpful staff
Very helpful staff, as usual.
Book with Hays Bootle for all our hols.
Will use again in future.
John an Ev.
17 juillet 2026
Réponse de Hays Travel - Bootle
Hi John,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Ruby :)
Ex cellent advice and service
12 juillet 2026
Réponse de Hays Travel - Bootle
Hi Angela,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Ruby :)
It’s always a 10 out of 10 for us with…
It’s always a 10 out of 10 for us with hays we wouldn’t book a holiday anywhere else now staff are so friendly
5 juillet 2026
Réponse de Hays Travel - Bootle
Hi Michelle,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Jonny :)
Kim who we booked with was very helpful…
Kim who we booked with was very helpful nothing was too much trouble and talked ys through everything
12 juillet 2026
Réponse de Hays Travel - Bootle
Hi Pamela,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Kimberley :)
As always Bootle Hays Travel made it easy to book a holiday
As always Sean at Bootle Hays Travel made it easy and stress free to book our holiday, despite at the time we didn't have a clue of where we wanted to go! We've booked many holidays and wouldn't go anywhere else to do it. Everyone in the store are warm, welcoming, friendly and professional.
11 juillet 2026
Réponse de Hays Travel - Bootle
Hi Lorraine,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Sean :)
Réponse de Hays Travel - Bootle
Hi Deborah
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Sean :)
Very professional and polite at the…
Very professional and polite at the same time. I am on the system as I always use Hays Travel for my insurance. It’s was all done and paid for in 10mins. Email sent and all done. Thank you
9 juillet 2026
Réponse de Hays Travel - Bootle
Hi Jacqueline,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Katie :)
Réponse de Hays Travel - Bootle
Hi Debbie,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Grace :)
Réponse de Hays Travel - Bootle
Hi Mary,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Kimberley :)
Booking with Hays is always a good experience…
Booking with Hays is always a good experience. The team at Bootle, especially Jonny, do their very best to get us the holiday we want at a competitive price. Thank you
4 juillet 2026
Réponse de Hays Travel - Bootle
Hi Paula,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Jonny :)
Fantastic lovely people in the shop…
Fantastic lovely people in the shop they will do anything for you it’s not a problem thanks for the service
4 juillet 2026
Réponse de Hays Travel - Bootle
Hi Brian,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your lovely holiday to Tenerife we booked together!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Kim :)
Réponse de Hays Travel - Bootle
Hi Kevin,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your lovely holiday to Hurghada we booked together!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Grace :)
The travel agent was great got…
The travel agent was great got everything we wanted on both holidays we were looking at could not fault her
3 juillet 2026
Réponse de Hays Travel - Bootle
Hi Diana,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your lovely holiday to Fuerteventura we booked together!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Grace :)
Réponse de Hays Travel - Bootle
Hi Colette
Thank you for your feedback.
I'm glad I got to speak to you earlier and fully appreciate the comments you made.
Here at Hays Travel Bootle we pride ourselves on our service and I am sorry on this occasion you fell the service you received could have been of a better standard.
I have taken your comments on board and rest assured this won't happen again.
Like I mentioned to you on the phone please ask to speak to myself next time you're in the branch as I know you pop in often and get your currency from us.
Again please accept my sincere apologies.
Have a lovely weekend and I'll look forward to seeing you soon.
Kindest regards
Jonny - Branch Manager
Réponse de Hays Travel - Bootle
Hi Andrea ,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your lovely holiday we booked together!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Jonny :)
Service is excellent from start to…
Service is excellent from start to finish from Johnny in Bootle Liverpool store and I will not go anywhere else
30 juin 2026
Réponse de Hays Travel - Bootle
Hi Karyn ,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your lovely holiday we booked together!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Ruby :)
Kim at hays travel bootle was fab
Kim at hays travel bootle was fab!
Got us a great honeymoon deal, took all the hassle out of booking just listened to what we wanted and got us the perfect holiday, thank you so much 💓
27 juin 2026
Réponse de Hays Travel - Bootle
Hi ,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your lovely honeymoon we booked together!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
kim :)
Our local Hays Travel is in New Strand
Our local Hays Travel is in New Strand, Bootle. We have booked a number of holidays here over several years we keep going back because the staff are great, they listen to what we want and work to get our requirements and the best prices. This time our agent was Jonny, we had recently returned from a weeks stay in Majorca and wanted to return next year. We had booked the holiday here and the agent had had good feedback about this hotel and she wasnt wrong. Jonny went through the system to get the requested daytime time flights, checked the prices and room types nothing was too much trouble. The only hitch was the printer in store wasn't working, the documents were emailed to me and advised the documents could be posted to us or if we were in the shopping centre to call in and a member of staff would print them off. When I got home I checked my emailed documents and my date of birth was wrong. I rang the store, the phone was answered straight away and the error was corrected. My husband picked the paperwork up a couple of days later, no hassle.
20 juin 2026
Réponse de Hays Travel - Bootle
Hi ,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your lovely holiday to majorca we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Jonny :)
Johnny was really helpful & was (am)…
Johnny was really helpful & was (am) delighted with the holiday he got for us,looks lovely,were so excited coz both never been to Turkey before. Only 2 weeks til we go can’t wait.
20 juin 2026
Réponse de Hays Travel - Bootle
Hi Maria,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your lovely holiday to turkey we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Jonny :)
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