Hays Travel - Bootle Avis 

870
TrustScore 5 sur 5

4,9

154A Mariners Way, Strand Shopping Centre, L20 4SY Bootle, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

What a fabulous hour we spent in the bootle shop Saturday, went in to discuss a first cruise and we had Jonny as our advisor...lovely caring, very informative, friendly. very professional and gave us... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A lovely lady called Grace at the Bootle branch was excellent. Her advice, professionalism and customer service were commendable So happy I chose Hays Travel and was lucky enough to be connected to Gr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It was the staff, Lisa, the manager along with the other two ladies. very professional, friendly, happy, very informative. There was nothing we did not know about our holiday and future holiday. They... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Was looking for flights Manchester to Sydney spoke to a very pleasant natured person told her what i looking for and dates told me to leave it with her and would contact me same afternoon rang me with... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • 154A Mariners Way, Strand Shopping Centre, L20 4SY, Bootle, Royaume-Uni

  • 0151 4386475

4,9

Excellent

TrustScore 5 sur 5

870 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(870)

124 458 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Jonny was very professional and…

Jonny was very professional and explained everything, he also sorted things for mobility use.

26 juin 2026
Logo de Hays Travel - Bootle

Réponse de Hays Travel - Bootle

Hi Syd,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your lovely holiday to Jamaica we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny :)

Noté 4 sur 5 étoiles

Really nice staff

Really nice staff helpful

25 juin 2026
Logo de Hays Travel - Bootle

Réponse de Hays Travel - Bootle

Hi Sharon,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your family holiday to Fuerteventura we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny :)

Noté 5 sur 5 étoiles

Received prompt attention on arrival

Received prompt attention on arrival, my requirements where sorted by experienced member of staff very professional and I left happy.

25 juin 2026
Logo de Hays Travel - Bootle

Réponse de Hays Travel - Bootle

Hi John,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Ruby

Noté 5 sur 5 étoiles

The travel agent ( Neil we think) was…

The travel agent ( Neil we think) was very helpful he explained everything clearly and looked for the best deals for us. He also expressed that if we can't manage to get online etc he will gladly help is if we call in anytime we need help( neither of us are techno savvy). We have never had a bad experience from any of the travel agents in Hays they are always very helpful that's why we keep coming back.

16 juin 2026
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Réponse de Hays Travel - Bootle

Hi Ms Balcombe,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Sean :)

Noté 5 sur 5 étoiles

Very friendly

Very friendly, helpful and knowledgeable.

11 juin 2026
Logo de Hays Travel - Bootle

Réponse de Hays Travel - Bootle

Hi Patricia,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Sean :)

Noté 5 sur 5 étoiles

Kimberley at your Bootle branch

Kimberley at your Bootle branch was brilliant; she went above and beyond to get what we wanted for our holiday to Skiathos next year.

17 juin 2026
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Réponse de Hays Travel - Bootle

Hello jayne

Thank you for your 5* review!

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your lovely holiday we booked together to New York & Las Vegas.

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

kim:)

Noté 5 sur 5 étoiles

Booking

Great, very helpful with booking

16 juin 2026
Logo de Hays Travel - Bootle

Réponse de Hays Travel - Bootle

Hello Carolyn

Thank you for your 5* review!

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your lovely holiday we booked together to New York & Las Vegas.

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Grace:)

Noté 5 sur 5 étoiles

Helpful staff

Helpful staff, taking time to help us book a holiday which met our needs

9 juin 2026
Logo de Hays Travel - Bootle

Réponse de Hays Travel - Bootle

Hello Anne,

Thank you for your 5* review!

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your lovely holiday we booked together to The TUI Suneo Ficus in Lanzarote.

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny :)

Noté 5 sur 5 étoiles

Made to feel very welcome and the agent…

Made to feel very welcome and the agent was extremely helpful and got us exactly the holiday we wanted

14 juin 2026
Logo de Hays Travel - Bootle

Réponse de Hays Travel - Bootle

Hello Owen,

Thank you for your 5* review!

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your lovely holiday we booked together to The Mitsis Ramira in Kos?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny :)

Noté 3 sur 5 étoiles

Helpful staff and professional

Helpful staff and professional

11 juin 2026
Logo de Hays Travel - Bootle

Réponse de Hays Travel - Bootle

Dear Mr Keaney ,

We appreciate your kind words. We are glad our team was helpful and professional.
However, we always aim for 4-5* I am disappointed on this occasion only a 3* has been awarded for Sean being helpful and professional but thank you for your feedback.

Kind Regards
Jonny - Branch Manager
Hays Travel

Noté 5 sur 5 étoiles

Was unsure at first,what we were…

Was unsure at first,what we were booking, the suggestion of Egypt by the the rep had me in a bit of shock! But at 69, I want to experience new places, so, thank you Kim, for making my decision easy for me! Hopefully it's amazing as it looks!

31 mai 2026
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Réponse de Hays Travel - Bootle

Maria carroll,

We're so happy to hear you're embracing new adventures! We're confident you'll love Egypt and we appreciate your kind words about our colleague. We hope you have an amazing trip!

Kind Regards
Kim

Noté 5 sur 5 étoiles

My Hays Adviser was so helpful and…

My Hays Adviser was so helpful and pleasant. Nothing was to much trouble. He was very professional and made my booking completely hassle free. He was very informative on the cruise holiday, I had chosen and gave me all the information and links I would need to manage my booking.

7 juin 2026
Logo de Hays Travel - Bootle

Réponse de Hays Travel - Bootle

Hi Mr Tubby,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny :)

Noté 5 sur 5 étoiles

Jonny was brilliant so helpful I was so…

Jonny was brilliant so helpful I was so happy with wat he did for me thank you again great service

5 juin 2026
Logo de Hays Travel - Bootle

Réponse de Hays Travel - Bootle

Hi Karen,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to both holidays to Turkey & Benidorm your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny :-)

Noté 5 sur 5 étoiles

Very good 👍 Kim was lovely and got us a…

Very good 👍 Kim was lovely and got us a good price and took her time telling us everything

3 juin 2026
Logo de Hays Travel - Bootle

Réponse de Hays Travel - Bootle

Hi Michelle,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Kimberley :)

Noté 5 sur 5 étoiles

Staff were 👍

Staff were 👍

3 juin 2026
Logo de Hays Travel - Bootle

Réponse de Hays Travel - Bootle

Hi Joseph,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Sean :)

Noté 5 sur 5 étoiles

The hays representative who served us…

The hays representative who served us was extremely helpful, patient and relaxed. He ensured we got everything on our wish list and gave us confidence to travel.

He also offered us the options for airport parking and purchasing currency with Hays.

Thank you

2 juin 2026
Logo de Hays Travel - Bootle

Réponse de Hays Travel - Bootle

Hi Elaine,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Sean :)

Noté 5 sur 5 étoiles

Fantastic service at Hays Travel

I walked into Hays Travel and was warmly greeted by Grace. I sat down and she asked how she can help me today. I was interested in a Cruise and she was very knowledgeable about helping me find the perfect one.

25 mai 2026
Logo de Hays Travel - Bootle

Réponse de Hays Travel - Bootle

Hi Daynor,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Grace :)

Noté 5 sur 5 étoiles

Found holiday I wanted and everything…

Found holiday I wanted and everything sorted within 15 minutes

2 juin 2026
Logo de Hays Travel - Bootle

Réponse de Hays Travel - Bootle

Hi Linda,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny

Noté 5 sur 5 étoiles

Holiday to cologne

I came in with a date and place of were we wanted to go for my sons 21st and Kimberly in the Bootle store was amazing with me and booking our holiday to cologne and told me about the best area to book were ideal to stay. Thank you so much Kimberly.

1 juin 2026
Logo de Hays Travel - Bootle

Réponse de Hays Travel - Bootle

Hi Joanne,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Kimberley

Noté 5 sur 5 étoiles

Great service

Great service! We were asked what we were looking for , your representative found us exactly that, and at a great price
He was Very knowledgeable about the resort , and gave excellent advice about trips? and places we could visit independently

30 mai 2026
Logo de Hays Travel - Bootle

Réponse de Hays Travel - Bootle

Hello Mary

Thank you so much for your kind words & I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday to Rhodes we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny :-)

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