I received excellent and very friendly service from Emma at the Broadstone office. I requested a quote for a Silversea cruise, this was actioned by Emma in a very efficient manner & received the said... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Asked if possible to organise a two island holiday in Greece for dates just over 2 weeks away. Symi and Tilos were the islands Had an e.mail next morning with itinerary for a ten day holiday cover... Voir plus
L'entreprise a répondu
I have booked two holidays for next year; in January to Guatemala and Belize. In May I will be visiting Morocco with Titan travel. Lindsay in the Broadstone branch was most helpful. She and all the s... Voir plus
L'entreprise a répondu
Brilliant service today. Good knowledge and experience was really helpful to discuss before we went ahead and made our booking. Would highly recommend. Thank you Chloe and Emma , keep up the great wor... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
191 Lower Blandford Road, BH18 8DH, Broadstone, Royaume-Uni
- 01202 658008
4,9
Excellent
707 avis
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Chloe was very helpful and explained…
Chloe was very helpful and explained everything clearly, the cost and what was included in our trip .
The service Hays Travel Broadstone always give is excellent, I would highly recommend them. All the staff are very knowledgeable and polite and nothing is too much trouble.
29 mars 2026
Réponse de Hays Travel - Broadstone
Thank you for your kind review, it was a pleasure to help you.
Kind regards
Chloe
Réponse de Hays Travel - Broadstone
Thank you for taking the time to leave feedback and for your kind comments :)
great and very helpful staff
27 mars 2026
Réponse de Hays Travel - Broadstone
Thank you for taking the time to leave feedback and for your kind comments. Emma
Réponse de Hays Travel - Broadstone
Thank you for your kind review, I am glad we could get both your trips sorted!
Kind regards
Chloe
Yet Another 5* Rating
As always cannot fault Emma for the outstanding service she provides. Nothing is too much trouble and she is very prompt and pro active in her responses. Emma is our 'go to' for travel arrangements!!
18 mars 2026
Réponse de Hays Travel - Broadstone
Thank you so much for taking the time to leave a review and for your lovely comments, its always a pleasure booking your holidays :)
Réponse de Hays Travel - Broadstone
Thank you for taking the time to leave feedback and for your kind comments. Analiese
Chloe was absolutely brilliant in…
Chloe was absolutely brilliant in helping us to rebook our flights to oz. However I was disappointed when head office instructed Chloe to charge me for the whole value of the new flight even though we waited until the cancelled flight had been confirmed in writing. In doing so resulted in alternative flight prices rising, so cost us more and still had to part with more money whilst waiting for the refund
15 mars 2026
Réponse de Hays Travel - Broadstone
Hi Scott,
So pleased we managed to get you on another flight so you are still able to travel.
Apologies regarding the finance area, unfortunately we have to wait for the refund from the airline before we refund you, I can understand how this is frustrating.
Thank you for your understanding.
Kind regards
Chloe
The staff were very helpful and very…
The staff were very helpful and very friendly they new what was your needs were
15 mars 2026
Very friendly & helped us get just what…
Very friendly & helped us get just what we wanted.
3 mars 2026
Réponse de Hays Travel - Broadstone
Thank you for your kind review. Am really pleased we managed to find you the perfect location and hope you are looking forward to your trip.
Thank you
Lindsay
Réponse de Hays Travel - Broadstone
Thank you for taking the time to leave feedback and for your kind comments. Emma :)
Booking a break to Venice
We went into Hays Travel Broadstone to enquire about costs & availability for a short break to Venice. The girl was very friendly, professional & extremely helpful. She listened to our needs, picking up that cost was a high priority for us. As a result we booked the holiday.
8 mars 2026
Réponse de Hays Travel - Broadstone
Thank you for taking the time to leave such a lovely review. We always do our very best to ensure we tick all the boxes you are looking for. We hope you have a wonderful time.
Thank you
Lindsay
Wonderful team at Hays Broadstone
Wonderful, friendly and attentive staff made booking our holiday a lovely experience as always. Emma's team at Broadstone are wonderful, thanks Lindsey for your help!
4 mars 2026
Réponse de Hays Travel - Broadstone
Thank you so much for taking the time to leave feedback and for your really kind comments. It always a pleasure booking your holidays. Emma x :)
Best experience
As always, when we book with Hays Travel Broadstone, the staff is attentive, helpful and always offer choices within budget and destinations of preferences. The booking experience from 1st deposit to picking up travel documents is always positive
28 février 2026
Réponse de Hays Travel - Broadstone
Thank your for your kind review :-)
Kind regards,
Chloe
Great customer service from Emma
Emma was very knowledgable and was able to use our wish list to find the perfect holiday for us in a quick efficient manner. Will definitely book through them again.
28 février 2026
Réponse de Hays Travel - Broadstone
Thank you so much for taking the time to leave feedback and for your kind comments. I was so pleased to get you booked up! Emma :)
Chloe is very helpful
Chloe is very helpful, knowledgeable, efficient and makes booking our holidays hassle free.
27 février 2026
Réponse de Hays Travel - Broadstone
Thank you for your kind review :-)
Kind regards,
Chloe
Réponse de Hays Travel - Broadstone
Thank you for your kind review :-)
Kind regards,
Chloe
Réponse de Hays Travel - Broadstone
Thank you for your kind review. Am so pleased we managed to get all your requirements sorted.
Thank you
Lindsay
Friendly
Friendly , very knolagable . Good customer service . Helpful .
Love booking in store . I feel very confident that im getting exactly the holiday i want .
15 février 2026
Réponse de Hays Travel - Broadstone
Thank you for your lovely feedback, we really do appreciate you coming to see us in store. Hope you are looking forward to your amazing holiday.
Kind regards
Lindsay & Analiese
Great customer service and very helpful…
Great customer service and very helpful booking a group holiday
1 février 2026
We decided to visit Hays to discuss cruises from Bournemouth.
We decided to visit Hays to discuss cruise options flying from Bournemouth - we saw Emma who could not have been more helpful.
Given it's taken more time than I care to remember to get my partner to agree to go on a cruise she was very patient and understanding throughout our discussions. She provided a lot of helpful information and clarity throughout, both about our options as well as our chosen cruise, and what to expect from our experiences as first time 'cruisers'.
We wouldn't hesitate to recommend Emma!
20 février 2026
Réponse de Hays Travel - Broadstone
Good afternoon, Thank you so much for your kind feedback and for your lovely comments.It was so lovely to meet you both. I'm just so pleased we got you all booked. Emma :)
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