I received excellent and very friendly service from Emma at the Broadstone office. I requested a quote for a Silversea cruise, this was actioned by Emma in a very efficient manner & received the said... Voir plus
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I received excellent and very friendly service from Emma at the Broadstone office. I requested a quote for a Silversea cruise, this was actioned by Emma in a very efficient manner & received the said... Voir plus
L'entreprise a répondu
Asked if possible to organise a two island holiday in Greece for dates just over 2 weeks away. Symi and Tilos were the islands Had an e.mail next morning with itinerary for a ten day holiday cover... Voir plus
L'entreprise a répondu
I have booked two holidays for next year; in January to Guatemala and Belize. In May I will be visiting Morocco with Titan travel. Lindsay in the Broadstone branch was most helpful. She and all the s... Voir plus
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Brilliant service today. Good knowledge and experience was really helpful to discuss before we went ahead and made our booking. Would highly recommend. Thank you Chloe and Emma , keep up the great wor... Voir plus
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Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
191 Lower Blandford Road, BH18 8DH, Broadstone, Royaume-Uni
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Lyndsey was extremely knowledgeable and very customer friendly this is not the first time we have used Hayes for holiday bookings and this is because lyndsey always goes the extra mile for us to ensure we get the best deal for us, she is a credit to your company please pass on our gratitude and thanks to her
Had a great meeting with Emma in the Broadstone branch. She was so helpful and lovely, she helped me narrow down my search and taking loads of time to compare prices and locations to help with my decision. She totally understood what I was looking for and made the whole process easy and relaxed! Couldn’t haven’t asked for better customer service or experience :)

Réponse de Hays Travel - Broadstone
Excellent service from Sue at the Broadstone branch ,very knowledgeable.

Réponse de Hays Travel - Broadstone
Chloe and Emma were both so helpful on finding a lovely cruise, advising us on the best position on the ship for us and also looking in to various cruises for us to think about for the future.

Réponse de Hays Travel - Broadstone
Very helpful staff. Who patiently guided us to what we were looking for.
Lindsay at Broadstone is a delight to deal with, efficient and very friendly, nothing is too much trouble.

Réponse de Hays Travel - Broadstone
People are so friendly and they can't do enough for you..
Emma at Broadstone is such a very helpful assistant. Always pleasant and goes out of her way to help us and give us advice about our booking.
Very happy with the service at Hays in Broadstone.
Sue was very helpful and suggested a few options for us to choose which was great
Having wonderful staff that help you through your booking and always go the extra mile. As my wife is disabled and it can be a challenge to find cruise holidays but they try every avenue great people.
Lindsay was very helpful professional,she spent a lot of time to find me a good deal
Would definitely recommend her
My friend and I had several hols in mind and confused Aliese was so helpful and patient we came away all booked totally pleased with our booking very nice girl and good service from Hays

Réponse de Hays Travel - Broadstone
Always a warm welcome by all the staff, who are willing to go the extra mile in helping with all aspects of a holiday booking.
Wouldn’t go anywhere else.
To be fully recommended for total peace of mind.

Réponse de Hays Travel - Broadstone
Emma was extremely helpful. She helped us booked our holiday to Italy with ease and confidence. She phoned us when she said she would and found out anything that we needed to know. She made it very easy for us.

Réponse de Hays Travel - Broadstone
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