Extremely helpful and knowledgeable. Gave her our wishlist and she explored so many options for us. Got us a brilliant package with exactly what we wanted including great flight times, lovely hotel... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Demi from the Bromley branch made the whole holiday booking experience so easy! She was professional and got my holiday a lot cheaper than I thought! Will be booking with her again next year.
This was our first visit to Hays. We had emailed the Bromley beforehand and we're in conversation with Mia, who responded quickly and with all the information we need. Later that day we popped into... Voir plus
What an amazing experience my husband and I had at your Bromley store. We was served by Stacie the branch manager she was outstanding with her excellent customer service she listened and was very en... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
114 High Street, BR1 1HG, Bromley, England, Royaume-Uni
- 02039309757
4,9
Excellent
314 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Hays Travel - Bromley
Thank you for your review, i really hope you have a lovely holiday
Thank you
Stacie
Good professional advice
30 janvier 2025
Réponse de Hays Travel - Bromley
Thank you for your lovely review, i will pass this on to Emma for you
Thank you
Stacie
Christmas cruises
We were seen by Carlie in your Bromley shop..we found her and the other staff very informative,friendly and helpful..
30 janvier 2025
Réponse de Hays Travel - Bromley
Thank you for your review Daphne! We hope you have an amazing time on your cruise :) Carlie
Happy Hays Holidays
Excellent service friendly,good advice
Not pushy
Booked two holidays this year with them will be back to see carly and book another.
29 janvier 2025
Réponse de Hays Travel - Bromley
Thank you for your lovely review Neil :) I hope you have a great time on your holidays and we look forward to seeing you soon! Carlie
Réponse de Hays Travel - Bromley
Hello, Thank you for the lovely chat earlier, I am so glad you had a great experience.
Thank you
Stacie
The travel agends are very knowledgable…
The travel agends are very knowledgable and helpful in giving a view on resorts and hotels. They do not try and foist their own view on me and give me choice to help me make a decision.
21 janvier 2025
Réponse de Hays Travel - Bromley
Hi Marion,
Thank you for your review and I hope you have a lovely holiday.
Ruby:)
Emma was extremely helpful me with my…
Emma was extremely helpful me with my booking. Very customer focused and made you feel at ease
30 janvier 2025
Réponse de Hays Travel - Bromley
Hello Kathleen, Thank you for your lovely review, Stacie
Excellent service by Ruby
Excellent service by Ruby, she made us feel welcome from the beginning and was very attentive to our needs throughout the booking process. We will definitely be back!
12 janvier 2025
Réponse de Hays Travel - Bromley
Hi Joan,
Thank you so much for your kind words, I hope you have the best time in Tunisia.
Ruby:)
Réponse de Hays Travel - Bromley
Thank you for your great review Kathleen! I hope you have a great holiday :) Carlie
So helpful
I gave a location and dates for my holiday with reasonable flight times. I was given best flight times and several options of where to stay. We worked together to arrange the best hotel for our stay. Really easy and helpful advise all the way. Carlie Versey, you are a star!!!
11 janvier 2025
Réponse de Hays Travel - Bromley
Thank you for your lovely review Steve! I hope you have a great holiday :) Carlie
Réponse de Hays Travel - Bromley
Thank you for leaving us feedback for Ruby will pass this on and glad you had a good experience with us in Bromley store
Theresa
Branch Manager
Carly was very helpful
Carly was very helpful, polite and made me feel valued as a customer.
31 décembre 2024
Réponse de Hays Travel - Bromley
Thank you for your lovely review Martin :) I hope you both have a great holiday! Carlie
Fabulous service for first time cruisers!
Emma provided all the guidance we needed to confidently book our first cruise. We had done some on line research, but booking the right cabin was difficult to navigate. Emma made this so easy and we were very pleased with her professional
service.
5 janvier 2025
Réponse de Hays Travel - Bromley
Thank you for your lovely review!
It was a pleasure to meet you and getting your holiday booked.
Kindest Regards
Emma x
I found Theresa the agent at Hays…
I found Theresa the agent at Hays Travel very helpful.She shared her personal knowledge of the locations we were considering, and understood our needs.The booking process was straightforward and ongoing help and advice offered if necessary.
3 janvier 2025
Réponse de Hays Travel - Bromley
Thank you for leaving us feed back happy to help and glad got you a holiday to look forward too
Theresa
Branch Manager
Hays Travel Bromley
All the ladies are so friendly and nice…
All the ladies are so friendly and nice I have a disability but Carlie did her utmost to find me a great holiday bearing all my need's..she when above and beyond and continues to do so ..I told her that I was gonna go to TUI but I just love hays customer service so much ...☺️
30 décembre 2024
Réponse de Hays Travel - Bromley
Thank you for your lovely review, Paulette! It was a pleasure booking this for you :) I hope you have an amazing holiday, and I look forward to seeing you soon. Carlie x
The travel consultant took great care…
The travel consultant took great care to ensure that all elements of our booking were best for us and at the optimum price.
She was courteous and friendly.
12 décembre 2024
Réponse de Hays Travel - Bromley
Thank you so much for your lovely review!
It was a pleasure meeting you and getting your holiday booked
Kindest Regards
Emma x
Stacie was very helpful and pleasant…
Stacie was very helpful and pleasant and we booked a holiday very quickly
17 décembre 2024
Réponse de Hays Travel - Bromley
Hi Stephen, it was lovely seeing you today. i hope you have a lovely holiday and come back all refreshed
Thank you
Stacie
Helpful and knowledgeable staff
The staff were very helpful and knowledgeable and made the booking of our holiday very easy and straightforward. It was nice to talk to someone face to face.
14 décembre 2024
Réponse de Hays Travel - Bromley
Thank you for your lovely review, David. I hope you and Brenda have a great time on your holidays! It was a pleasure booking this for you and chatting with you both :) Carlie
A very friendly member of staff and put…
A very friendly member of staff and put up with us keep changing things with a smile
15 décembre 2024
Réponse de Hays Travel - Bromley
Ha Ha, you were both a delight to meet, it's very important to get the holiday right for you.
Thank you for the lovely review!
Kindest Regards
Emma x
From the start Charlie went the extra…
From the start Charlie went the extra mile to find what we hope will be a fantastic first cruise for my wife and I
Emailed all the details and got us a balcony and ambassador package
14 décembre 2024
Réponse de Hays Travel - Bromley
Thank you for your great review Steven! You will have a great time on your cruise I'm sure :) Carlie
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.