Extremely helpful and knowledgeable. Gave her our wishlist and she explored so many options for us. Got us a brilliant package with exactly what we wanted including great flight times, lovely hotel... Voir plus
L'entreprise a répondu
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Extremely helpful and knowledgeable. Gave her our wishlist and she explored so many options for us. Got us a brilliant package with exactly what we wanted including great flight times, lovely hotel... Voir plus
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Demi from the Bromley branch made the whole holiday booking experience so easy! She was professional and got my holiday a lot cheaper than I thought! Will be booking with her again next year.
This was our first visit to Hays. We had emailed the Bromley beforehand and we're in conversation with Mia, who responded quickly and with all the information we need. Later that day we popped into... Voir plus
What an amazing experience my husband and I had at your Bromley store. We was served by Stacie the branch manager she was outstanding with her excellent customer service she listened and was very en... Voir plus
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
114 High Street, BR1 1HG, Bromley, England, Royaume-Uni
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Always friendly and very helpful service
Come up with really good holidays and reasonable prices
Always knowledgeable and know u can rely on

Réponse de Hays Travel - Bromley
The person I dealt with was friendly,competent and professional
Whenever I visit Hayes Travel Bromley to discuss my imminent holiday or one in the future the assistants are very understanding and helpful. Couldn’t wish for anything more.

Réponse de Hays Travel - Bromley
Took time to listen to our hopes and was enthusiastic and encouraging
When booking very efficient.
However subsequently lack of clear information from PO, used by the assistant , caused me to have to engage in some very time consuming tasks to complete my holiday arngements.. Altho the agency did try to help I did not find them too enthusiastic and rather negative.
I have not used a travel agency for many years and I was looking forward to dealing with a 'real' person.
I think that in the future I shall think twice before booking travel in this manner.

Réponse de Hays Travel - Bromley
Stacie the manager was friendly and told me what I needed to know

Réponse de Hays Travel - Bromley

Réponse de Hays Travel - Bromley
The staff were amazing, attention to detail was amazing, its our first family holiday and it will be my daughters first time on an aeroplane ✈️ . They allowed my daughter to have input and search our holiday which made my daughter feel very included and special. Stacie took a picture of us once we booked our holiday which got us very excited about the whole thing. Thank you to all the staff at Hays travel bromley. Im sure we will be back soon for sure

Réponse de Hays Travel - Bromley
Very professional and friendly member of staff who assisted the booking procedure. Very polite and accommodating.

Réponse de Hays Travel - Bromley
Efficient and helpful staff. Our requirements quickly managed.

Réponse de Hays Travel - Bromley
She was very friendly and very helpful i was very comfortable talking about the holiday, she was great.

Réponse de Hays Travel - Bromley
Friendly and efficient service and advice. Looking forward to our holiday.

Réponse de Hays Travel - Bromley
Stacie is always so friendly. patient and helpful when i book our holidays with Hays Travel, she is amazing and provides excellent service all the time.

Réponse de Hays Travel - Bromley
Called and had a follow up with details the same morning. Replacement for a holiday cancelled at short notice.
Ended up booking through you because you showed holiday options for us.

Réponse de Hays Travel - Bromley

Réponse de Hays Travel - Bromley
Nice friendly staff very helpful great experience always manage to get the holiday that we want

Réponse de Hays Travel - Bromley
Lillie was amazing, kind, considerate & very helpful.
She was very patient, went the extra mile, booked assisted travel as my husband mobility is poor, went the extra mile. So a bigthank you

Réponse de Hays Travel - Bromley
Lillie was very helpful
And patient when I kept changing my mind

Réponse de Hays Travel - Bromley
I started my enquiry with your Chichester branch and was advised by Bethany who was very helpful. As I had specific needs she advised me to contact the hotel re rooms which I did. I then booked in the Bromley branch where again the service was very good

Réponse de Hays Travel - Bromley
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