Olivia had great patience as we were unsure where we wanted to go. She showed us various options and helped us chose our final destination and accommodation. She was very knowledgeable in all areas. S... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Alex worked really hard to find us the perfect holiday, despite us changing our minds! She listened to what we wanted and with her extensive knowledge of Greece was able to give us valuable advice a... Voir plus
L'entreprise a répondu
Claire was fantastic, drew us up a list of locations pretty close to our budget. 1st time using a travel agent, to be honest the price was slightly higher than if I sourced it through a " love holid... Voir plus
L'entreprise a répondu
We are not tech savvy but that has not - to date- prevented any of the staff helping us to achieve our goals where holiday bookings etc are concerned We walk into a calm and friendly environment w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
76 Spring Gardens, SK17 6BZ, Buxton, Royaume-Uni
- 01298807506
5,0
Excellent
754 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Lovely friendly staff,very helpful and…
Lovely friendly staff,very helpful and knowledgeable.
We have never booked a cruise before and they guided us through it brilliantly 👏
17 mai 2026
Réponse de Hays Travel - Buxton
We appreciate you taking the time to share your kind words. It Was a pleasure to organise this brilliant cruise for you both.
Kind Regards
Erin
Olivia is really helpful
Olivia is really helpful and not at all pushy, a pleasure to do business with.
10 mai 2026
Réponse de Hays Travel - Buxton
Thank you for taking the time to write a review - It was a pleasure to assist with your cruise! - Olivia
When ever we go in to the branch in…
When ever we go in to the branch in Buxton we are always made welcome and feel valued.
30 avril 2026
Réponse de Hays Travel - Buxton
Beryl Robinson,
We appreciate you taking the time to share your kind words. It's great to know you feel valued when visiting our Buxton branch.
Kind Regards
Erin
Knowledgeable and helpful staff made…
Knowledgeable and helpful staff made the whole process very easy and enjoyable. Walked in with little idea where we wanted to go and were guided very professionally to a suitable holiday.
2 mai 2026
Claire was as pleasant and helpful as…
Claire was as pleasant and helpful as always as are rest of the staff making the booking process so straight forward. Thanks
1 mai 2026
Réponse de Hays Travel - Buxton
Thank you for taking the time to leave a review, we all hope you have a great holiday! - Claire
Great suggestions
Great suggestions based on what I’d already found out. Pleasant booking experience.
11 avril 2026
Réponse de Hays Travel - Buxton
Thank you for taking the time to write a review - It was a pleasure to assist with your holiday arrangements - Alex
FIRST TIME CRUISERS
It is the first time we have booked a cruise and there were so many questions!
Claire was brilliant
She was very patient and went through all aspects of the cruise the various options and giving us some valuable advice
Thank you Claire ( and all the team )for the usual excellent professional customer service that we always find at Hays Travel in Buxton
19 avril 2026
Réponse de Hays Travel - Buxton
Thanks for booking with us again and for your lovely feedback. If you need any more help, please let me know. Many Thanks Claire
Very helpful staff member who helped me…
Very helpful staff member who helped me to download a apo
28 avril 2026
Réponse de Hays Travel - Buxton
Thanks for booking with us. We're happy to hear that our staff was helpful in assisting with your download. Thank you for your feedback. If you need any more help please let me know. Thanks Tina
always willing to help with all travel…
always willing to help with all travel queries and booking. Hays story keeps me using them.
19 avril 2026
Réponse de Hays Travel - Buxton
Thank you for booking with me again and for your lovely feedback. If you need any more help, please let me know. Many Thanks Claire
Holiday choice
Very helpful helped us to pick our holiday very pleased with the way they all went out of there way 😀
28 avril 2026
Réponse de Hays Travel - Buxton
Thank you for the review - We were delighted to assist you with another lovely holiday - Alex
Great experience from the buxton…
Great experience from the buxton branch. Georgia was really helpful guiding us through our holiday, she really is a credit to the branch
17 avril 2026
Réponse de Hays Travel - Buxton
Thank you for your lovely feedback - Georgia
Great service yet again from Hays at Buxton
We have used Hays, Buxton branch numerous times and have always received a first class service. All the staff are helpful and knowledgeable. Would highly recommend.
16 avril 2026
Helpful precise and friendly staff.
Helpful precise and friendly staff.
Explained and showed alternative options.
14 avril 2026
Réponse de Hays Travel - Buxton
Thank you for booking with me again and for your lovely feedback. If you need any more help, please let me know. Many Thanks Claire
Claire our advisor was very helpful &…
Claire our advisor was very helpful & knowledgeable.
Booking process was quick & easy and she kept us informed in the following days with answers from the tour company that could not be answered at the time of booking.
11 avril 2026
Réponse de Hays Travel - Buxton
Thanks for booking with me again and for your lovely feedback. If you need any more help, please let me know. Many Thanks Claire
Holiday shopping
Went into the shop with details of where we wanted to go & Erin sorted it all out for us, great service & will definitely use again thanks 😊
5 avril 2026
Réponse de Hays Travel - Buxton
Thankyou for the kind feedback and taking the time to fill this in. Have a lovely time. Any questions let me know !-Erin
Excellent service
Very friendly staff. Very helpful and knowledgeable which made the experience quick and easy
12 avril 2026
Réponse de Hays Travel - Buxton
Thanks so much for your booking and leaving a review. If you need any more help, please let me know. Thanks Tina
As usual very helpful friendly staff
As usual very helpful friendly staff, Erin who dealt with us listened to what we wanted and we booked our holidays. She was very patient with us oldies!
9 avril 2026
Réponse de Hays Travel - Buxton
Thankyou for the kind feedback and taking the time to fill this in. Have a lovely time. Any questions let me know !-Erin
The lady we saw in Buxton was very…
The lady we saw in Buxton was very helpful and friendly and was able to find a flight we wanted.
31 mars 2026
Tina
Tina, and the gang as always were so helpful. Would'nt go anywhere else. whatever wages they are paid, they deserve all they get & more. Thankyou Tina, see you again soon.
5 avril 2026
Réponse de Hays Travel - Buxton
Thanks for booking with me again and your feedback. If you need any more help, please let me know. Many Thanks Tina
Brilliant service!
Tina was really helpful in finding us the perfect extra break in the right place at the right price. We hadn't intended to book a holiday at all yesterday but came away smiling at the prospect as a result of the support we got!
4 avril 2026
Réponse de Hays Travel - Buxton
Thanks for taking the time to leave me a review. Was lovely to see you. It was my pleasure to help you find a holiday you were not looking for!!! If you need any more help please let me know. Take care thanks Tina
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.