As soon as we walked in the shop, we were maid welcome by Bailey, he booked our last holiday. We told him what we were looking for, and that was that, he took over, next thing he said everything is d... Voir plus
Établissement
Changer d'établissementUNIT 8 Castle Court shoppng centre, CF83 1NU Caerphilly, GB
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Lisez les avis des autres
Gemma at the Caerphilly branch was excellent, very patient and professional with us as we were not sure where we wanted to go. We finally booked a holiday in Praia De Rocha in Portugal. Gemma is now... Voir plus
Excellent advice and detail about our holiday given by Fion. She gave us many options and choices. Booking with deposit for faultless.
Had a great experience in Hayes when looking for information on a multi stop USA advertised trip. Bailey sorted the trip for us and answered all our questions. He checked on alternative hotels and a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
UNIT 8 Castle Court shoppng centre, CF83 1NU, Caerphilly, Royaume-Uni
- 02922402573
4,9
Excellent
629 avis
Demande des avis aux clients
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Réponse de Hays Travel - Caerphilly
We're delighted you had such a positive experience with our team. Thank you for your kind words!
Kind Regards
Richelle
The staff member was really helpful and…
The staff member was really helpful and friendly and nothing was too much trouble. She was very knowledgable and sorted everything out and gave good advice.
11 juin 2026
Réponse de Hays Travel - Caerphilly
Thank you for your lovely review! Excited for your trip to Albania :)
Kind Regards
Richelle
Réponse de Hays Travel - Caerphilly
Thank you so much!
A very straightforward, friendly experience
A very straightforward, and friendly experience - as always. Ffion, our travel advisor was excellent.
10 juin 2026
Réponse de Hays Travel - Caerphilly
We are so glad you had a straightforward and friendly experience. Thank you for your kind words!
Kind Regards
Richelle
We've used Hays travel Caerphilly many…
We've used Hays travel Caerphilly many times. All staff are super friendly and helpful. It's always a great experience booking our holidays through them.
10 juin 2026
Réponse de Hays Travel - Caerphilly
We truly appreciate your kind words and continued loyalty. It's wonderful to know you consistently have a great experience booking with us!
Kind Regards
Hays Travel
Understood requirements
Understood requirements, enthusiastic and engaging with customer.
9 juin 2026
Réponse de Hays Travel - Caerphilly
We are so pleased we met your needs. Thank you for your kind words!
Kind Regards
Hays Travel Caerphilly
Very helpful and pleasant staff who…
Very helpful and pleasant staff who took the time to find us a cruise that suited our requirements
5 juin 2026
Réponse de Hays Travel - Caerphilly
We're so pleased our team found the perfect cruise for you. Thank you :)
Kind Regards
Hays Travel Caerphilly
So helpful as always can’t fault the…
So helpful as always can’t fault the staff they are perfect
31 mai 2026
Réponse de Hays Travel - Caerphilly
We are so pleased to hear this! Thank you for your wonderful feedback.
Kind Regards
Hays Travel Caerphilly
Fantastic and knowledgeable staff
We dealt with Roseanne at your Caerphilly branch who was brilliant nothing was too much trouble and is an asset to your company.
5 juin 2026
Réponse de Hays Travel - Caerphilly
We are so pleased our team member provided such excellent service. We appreciate your kind words!
Kind Regards
Hays Travel Caerphilly
It was refreshing to find a holiday…
It was refreshing to find a holiday that ticked all the right boxes
2 juin 2026
Réponse de Hays Travel - Caerphilly
We are so pleased we found the perfect holiday for you!
Kind Regards
Hays Travel Caerphilly
Staff were very friendly and helpful
Staff were very friendly and helpful. Went above and beyond to make sure I understood package
29 mai 2026
Réponse de Hays Travel - Caerphilly
We're so pleased our team provided such friendly and helpful service. Thank you so much!
Kind Regards
Hays Travel Caerphilly
So helpful and friendly
So helpful and friendly. Answered all our questions. Made booking a cruise so easy.
23 mai 2026
Réponse de Hays Travel - Caerphilly
We are so glad we could make your cruise booking easy and answer your questions :)
Kind Regards
Hays Travel Richelle
Réponse de Hays Travel - Caerphilly
Hi Lisa,
We're glad to hear you found us helpful. Thank you for your kind words!
Kind Regards
Richelle
Brilliant good costume service bailey…
Brilliant good costume service bailey is a true darling.
20 mai 2026
Réponse de Hays Travel - Caerphilly
Thank you very much for your kind review miguelina always a pleasure 😊
Really friendly helpful staff
Really friendly helpful staff.
Would recommend Hays Caerphilly to everyone.
16 mai 2026
Réponse de Hays Travel - Caerphilly
Thank you very much for your lovely review 😊
It was super quick and easy to book…
It was super quick and easy to book with them and super nice people
17 mai 2026
Réponse de Hays Travel - Caerphilly
Lauren Robinson,
We're so glad your booking was quick and easy. Thank you for your kind words!
Kind Regards
Hays Travel Caerphilly
Welcoming, friendly staff.
Very pleasant travel advisor. Glad there exists a local shop. We were able to book an appropriate holiday cruise with Fred Olsen.
9 mai 2026
Réponse de Hays Travel - Caerphilly
I'm so pleased to hear, thank you for your kind words :)
Kind Regards
Richelle
Fantastic deals
Went in to inquire , walked out with a purchase . The service was second to non, Bailey at the Caerphilly branch was professional and super helpful. I usually book all my own holidays. I’ll be booking with Bailey in future. Fantastic
17 mai 2026
Réponse de Hays Travel - Caerphilly
Thank you so much for your lovely review it was a pleasure to help you and your parents find the perfect holiday 😊
Agent was very patient and helpful.
4 mai 2026
Réponse de Hays Travel - Caerphilly
David,
We appreciate you sharing; we are so happy to hear our agent Rosanne was patient and helpful during your experience with us.
Kind Regards
Hays Travel Caerphilly
Booking process
When we inadvertently booked the wrong days, the manager was extremely helpful and sorted it all out for us
3 mai 2026
Réponse de Hays Travel - Caerphilly
Thank you for your kind feedback on your experience with us it is greatly appreciated 😊
Hays travel Caerphilly
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