My friend and I visited your branch in Carlisle and were seen by Lucy. I cannot commend her highly enough. She was very helpful giving us lots of advice and information and various permutations a... Voir plus
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The knowledge and experience shown by Claire helped to guide us towards an excellent choice of hotel in Sorrento. She informed us that it was actually possible to fly out from Newcastle Airport, wh... Voir plus
L'entreprise a répondu
Assisted by Claire to book P&O cruise which would meet all our needs including transport to Southampton. Found Claire very knowledgeable able to ensure cabin and deck requirements met also at a great... Voir plus
L'entreprise a répondu
Martin was extremely helpful and very knowledgeable- he had personal experience of the cruise we were looking to book. We were apprehensive about using a travel agent as we were worried it would be al... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
13-15 English Street, CA3 8JW, Carlisle, Royaume-Uni
- 01228264653
5,0
Excellent
2 k avis
Demande des avis aux clients
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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Martin was great answering all our…
Martin was great answering all our questions and took time to compare the same holiday with different tour companies to get us exactly what we didn't know we wanted😂
30 août 2026
Réponse de Hays Travel - Carlisle
Thank you so much for your kind words and booking your holiday with Hays Travel Carlisle , Martin
All the help was great
28 août 2026
Réponse de Hays Travel - Carlisle
Thank you so much for your kind words and booking your holiday with Hays Travel Carlisle , Martin
The staff were friendhly and professional holiday blues.
The staff were friendly and professional
29 août 2026
Réponse de Hays Travel - Carlisle
Thank you so much for your kind words and booking your holiday with Hays Travel Carlisle , Martin
Holiday booking
The lady we dealt with was efficient helpful and very pleasant and professional
29 août 2026
Réponse de Hays Travel - Carlisle
Thank you so much for your kind words and booking your holiday with Hays Travel Carlisle , Martin
Martin was extremely helpful and very…
Martin was extremely helpful and very knowledgeable- he had personal experience of the cruise we were looking to book. We were apprehensive about using a travel agent as we were worried it would be all about getting us to buy, but this was definitely not the case . We weren’t pressured into anything and given great advice about what would be beneficial and what wouldn’t. We will definitely be using for our future trips !
28 août 2026
Réponse de Hays Travel - Carlisle
Thank you so much for your kind words and booking your holiday with Hays Travel Carlisle , Martin
All ways happy with Hays trival they…
All ways happy with Hays trival they are all very nice staff and help you as much as they can will not let you down
28 août 2026
Réponse de Hays Travel - Carlisle
Thank you so much for your kind words and booking your holiday with Hays Travel Carlisle , Martin
Great service
Claire was great. She listened to what we wanted and spent a couple of hours arranging the exact holiday what we asked for. She was marvellous and totally went the extra mile. She's a star and wouldn't go anywhere else to book a holiday
28 août 2026
Réponse de Hays Travel - Carlisle
Thank you so much for your kind words and booking your holiday with Hays Travel Carlisle , Claire
Welll I keep on repeating myself and of…
Welll I keep on repeating myself and of course I will keep on saying how good
CLAIRE is....which she is..
The girl is amazing
28 août 2026
Réponse de Hays Travel - Carlisle
Thank you so much for your kind words and booking your holiday with Hays Travel Carlisle , claire
Friendly staff.
Very little delay almost straight in due to right combination of staff to customers. Friendly staff always willing to get the right holiday to fit your needs at a good price.
26 août 2026
Réponse de Hays Travel - Carlisle
Thankyou for booking with us again and for your kind words.
Kind regards
Olivia
As always the staff are very friendly…
As always the staff are very friendly and knowledgeable. We have never been disappointed when booking with Hays. Jess found us a lovely holiday in my favourite country.
26 août 2026
Réponse de Hays Travel - Carlisle
Many thanks for your kind words both and repeat business, It was a pleasure booking your trip
Jess =-)
Always a good experience!.
Always a good experience!.
Thats why i keep booking with Hays.
Thank you Jess 🤩
26 août 2026
Réponse de Hays Travel - Carlisle
Many thanks for your kind words both and repeat business, It was a pleasure booking your trip
Jess =-)
The usual friendly efficient service…
The usual friendly efficient service which keeps me returning to the Carlisle store😊
26 août 2026
Réponse de Hays Travel - Carlisle
Many thanks for your kind words and repeat business, It was a pleasure booking your trip
Jess =-)
As ever,..staff VERY helpful
As ever,..staff VERY helpful. Choosing somewhere to visit & stay is made alot easier.
26 août 2026
Réponse de Hays Travel - Carlisle
Many thanks for your kind words both, It was a pleasure booking your trip
Jess =-)
Excellent service once again
Excellent service once again, very knowledgeable, helpful and friendly service
26 août 2026
Réponse de Hays Travel - Carlisle
Thankyou so much for booking with us again and your kind comments, we really appreciate it and it is always a pleasure to assist with your plans.
Kind regards
Claire
Always get superior treatment from…
Always get superior treatment from Martin the Manager who, because of our age and inability to manage the internet treats us with understanding and respect!
25 août 2026
Réponse de Hays Travel - Carlisle
Thanks for booking with us again, it is always a pleasure to help with your plans.
Regards
Martin
Great holiday company
I have used hays many times to arrange my holidays, always happy to help and get great prices, with a great service all round. Would like to thank jess and Martin for helping us get sorted again.
23 août 2026
Réponse de Hays Travel - Carlisle
Many thanks for your kind words, It was a pleasure booking your trip
Jess =-)
Réponse de Hays Travel - Carlisle
Thanks for booking with us again and for your kind comments.
Kind regards
Olivia
Réponse de Hays Travel - Carlisle
Thank you for your kind words Susan, it was a pleasure booking your holiday.
Liv :)
Claire was patient
Claire was patient, friendly and gave great advice. Great service,.Every member of staff greets you on arrival making it very welcoming.
22 août 2026
Réponse de Hays Travel - Carlisle
Thankyou so much for booking with us again and your kind comments, we really appreciate it and are happy to assist with your plans.
Kind regards
Claire
Helpful staff going that extra mile
Helpful staff going that extra mile. Thanks to Claire and Lucy our holiday is just what we asked for 10 out of 10
23 août 2026
Réponse de Hays Travel - Carlisle
Thanks for booking with us again and for your kind comment.
Many Thanks
Martin
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