My friend and I visited your branch in Carlisle and were seen by Lucy. I cannot commend her highly enough. She was very helpful giving us lots of advice and information and various permutations a... Voir plus
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My friend and I visited your branch in Carlisle and were seen by Lucy. I cannot commend her highly enough. She was very helpful giving us lots of advice and information and various permutations a... Voir plus
L'entreprise a répondu
Very good staff get on with all of them very well and we can usually have a good laugh and come out with a holiday to look forward to shame hays was not in penrith you'd clean up we have no one any go... Voir plus
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The knowledge and experience shown by Claire helped to guide us towards an excellent choice of hotel in Sorrento. She informed us that it was actually possible to fly out from Newcastle Airport, wh... Voir plus
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Assisted by Claire to book P&O cruise which would meet all our needs including transport to Southampton. Found Claire very knowledgeable able to ensure cabin and deck requirements met also at a great... Voir plus
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Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
13-15 English Street, CA3 8JW, Carlisle, Royaume-Uni
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Liv is as very helpful and patient and after a little while we narrowed down the hotels we liked before actually booking. The process was simple and would recommend Hays Travel

Réponse de Hays Travel - Carlisle
Claire in Carlisle Branch is brilliant! We are always confident that our holiday booking is in safe hands! Thank you Claire🥰

Réponse de Hays Travel - Carlisle

Réponse de Hays Travel - Carlisle
Everyone was helpful, but usually i book with Lucy, we have a good relationship and I trust Lucy, I have had a few problems in the past which Lucy sorted out for me with no problems and she kept in touch with me. Overall, a great team

Réponse de Hays Travel - Carlisle
I dealt with Olivia (Liv) who was lovely and very helpful. When I told her what I needed, she went out of her way to make sure she found it and then explained everything about it and then made sure we were checked in properly as I’m not good with tech!
On the whole it was excellent service. Well done 👍

Réponse de Hays Travel - Carlisle
Rachel at Carlisle is very efficient and takes time to book the best holiday that she can for us. She always makes the experience an exciting start to all of our holidays. All of the staff are professional and very courtious.

Réponse de Hays Travel - Carlisle
We’ve always used Hays travel for our cruise holidays, very well organised staff.

Réponse de Hays Travel - Carlisle
When I rang up a lady called Olliva answered the call. She was polite. Understanding what we wanted. She came up with what we were exactly looking for

Réponse de Hays Travel - Carlisle
Extremely helpful, knowledgeable staff. Made the experience a pleasure. Thank you Claire

Réponse de Hays Travel - Carlisle

Réponse de Hays Travel - Carlisle
Extremely helpful and detailed assistance throughout booking experience with both Bethan & Hayley.

Réponse de Hays Travel - Carlisle
We went to check out a cruise we had seen advertised. Martin established all our requirements and found us the perfect cabin at a great price, including coach travel to and from the cruise. Excellent service.

Réponse de Hays Travel - Carlisle
Extremely helpful and friendly staff. We would recommend anyone to book a holiday at Hays Carlisle. First class service as usual.

Réponse de Hays Travel - Carlisle
Hayley was exceptional in every way, finding us the perfect holiday to suit our requirements. The process was simple and straight forward. There was even an interactive game to entertain my 3 year old whilst we were getting the holiday booked. Would highly recommend!

Réponse de Hays Travel - Carlisle
Claire made my booking for a last minitue holiday such a good experience .She went above and beyond to help me find the right holiday at the right price ,as i have used often in the past she know exactly what i am looking for .nothing is too much trouble ,she is friendly and knowledgeable . I am genuinely pleased with the final choice I made with her help. I highly recommend Claire.

Réponse de Hays Travel - Carlisle
Martin was very helpful and found my last details with my friend which made the booking quick and straightforward.

Réponse de Hays Travel - Carlisle

Réponse de Hays Travel - Carlisle
I would like to thank Jess for her excellent customer service while helping me book my cruise holiday. She was friendly, professional and extremely helpful throughout the whole process. She took time to answer all my questions and explained everything clearly and made sure I found the perfect cruise for my needs. Her knowledge and attention to detail made the booking process smooth and stress free. I’m am looking forward to going on my holiday after all the information she provided and will definitely be booking a holiday again in the future.

Réponse de Hays Travel - Carlisle
Hi.,It was Conducted very Quickly and easily with fortunately my having to Do the Money transfer away from the Shop equally easy and rapid.That is because the handling of the Money transfer was by a very rapid Fast Payment,Partly the ease of it all was because the Shop was relatively quiet and the Woman handling my Booking was only dealing with a Customer when I returned after 20 Minutes the second time to Pick up the formal Booking Confirmation.Actually,I printed out your Confirming Email on my return and it is in the Cupboard File with the formal Confirmation. James

Réponse de Hays Travel - Carlisle
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