Hays Travel - Carol/Michael Carroll Avis 

186
TrustScore 5 sur 5

4,9

Personal Travel Consultant CarolMichael Carroll, SR4 Sunderland, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Michael was fantastic from first text he was able to get my holiday choice cheaper and covered everything I needed efficiently. Nothing was a bother he even sorted all my holiday out whilst been on ho... Voir plus

Noté 5 sur 5 étoiles

Excellent prompt call back from Michael in response to my message. The entire trip was confirmed, booked and paid for in a few minutes. Michael could not have been more helpful or efficient.

Noté 5 sur 5 étoiles

Have booked with michael previously,very professional,finds just what your looking for,he's prompt with bookings and sending info thru,I found 2 holidays,he came back with prices.Within half an hour... Voir plus

Noté 5 sur 5 étoiles

Could not thank Michael enough for promptly and efficiently sorting our holiday, was booked within minutes of asking and all required information sent, didnt have to worry about a thing. He was able... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • Personal Travel Consultant CarolMichael Carroll, SR4, Sunderland, Royaume-Uni

  • 1914324722

4,9

Excellent

TrustScore 5 sur 5

186 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(186)

119 953 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Michael is a great agent and was very…

Michael is a great agent and was very helpful with what we needed, quickly booked and sorted highly recommend

4 octobre 2024
Logo de Hays Travel - Carol/Michael Carroll

Réponse de Hays Travel - Carol/Michael Carroll

Anytime Kate. You know where I am :)

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service
Fast response and stress free booking

27 septembre 2024
Logo de Hays Travel - Carol/Michael Carroll

Réponse de Hays Travel - Carol/Michael Carroll

Thanks Wendy. It was a pleasure as always :)

Noté 5 sur 5 étoiles

Great experience booking a holiday

Great experience booking a holiday, very personable, ensuring he met the criteria for the holiday and what we were looking for with great recommendations whilst sticking within our budget.

5 septembre 2024
Logo de Hays Travel - Carol/Michael Carroll

Réponse de Hays Travel - Carol/Michael Carroll

It was an absolute pleasure Pheobe :)

Noté 5 sur 5 étoiles

Always fantastic service

Michael always does a brilliant job at booking us exactly what we ask for. And he does his very best to get us the absolute best deal. Wouldn’t go to anyone else. First class service.

9 septembre 2024
Logo de Hays Travel - Carol/Michael Carroll

Réponse de Hays Travel - Carol/Michael Carroll

Thanks Kelly. Always a pleasure :)

Noté 5 sur 5 étoiles

Nothing is ever to much!

Always on hand to tend to your every travel need, extremely informative such a personal feel, i will always book through this agent he gives everything a personal touch and truly cares about your travel experience thanks again micheal carroll

9 septembre 2024
Logo de Hays Travel - Carol/Michael Carroll

Réponse de Hays Travel - Carol/Michael Carroll

Thanks Autumn. It was an absolute pleasure. I'm happy you came back to me for this trip :)

Noté 5 sur 5 étoiles

Fabulous Service

I booked a holiday with Michael and Carol at Hays Travel yesterday and couldn't be more impressed. Michael was very attentive, responsive, and genuinely interested in understanding what I was looking for in a holiday, ensuring that it suited my preferences and budget. I knew where I wanted to visit but didn’t know where to start when it came to choosing a hotel. Michael went above and beyond, offering recommendations based on his knowledge of the resort and where is reputable. Nothing was too much trouble either. I’ll definitely be using their services again.

7 septembre 2024
Logo de Hays Travel - Carol/Michael Carroll

Réponse de Hays Travel - Carol/Michael Carroll

The pleasure was all mine Kelly. I'm sure you'll have a brilliant time :)

Noté 5 sur 5 étoiles

It was really helpful someone else…

It was really helpful someone else doing all the planning so I have nothing to worry about.

24 août 2024
Logo de Hays Travel - Carol/Michael Carroll

Réponse de Hays Travel - Carol/Michael Carroll

Thanks for the review Toni. It was an absolute pleasure. :)

Noté 5 sur 5 étoiles

Fabulous service as always

Fabulous service as always

5 septembre 2024
Logo de Hays Travel - Carol/Michael Carroll

Réponse de Hays Travel - Carol/Michael Carroll

Thanks Debbie. It was an absolute pleasure and heres to getting the next one booked :)

Noté 5 sur 5 étoiles

Micheal was very helpful and patient…

Micheal was very helpful and patient with my indecisiveness during my holiday search 😄

Friendly and quick response time too whenever I had questions or needed a quote.

Holiday booked now , thanks so much!

30 août 2024
Logo de Hays Travel - Carol/Michael Carroll

Réponse de Hays Travel - Carol/Michael Carroll

Not a problem Gemma. It was an absolute pleasure

Noté 5 sur 5 étoiles

Can’t fault a thing!

I booked with Michael whilst on holiday and I honestly couldn’t fault a single thing! Michael is so knowledgeable I went to him with an idea and he absolutely went above and beyond to ensure I was getting the best deal with all the extras! It couldn’t be much easier when booking with him! No going through call centres just a quick message and we were sorted! He gives multiple options within your budget so never the worry anything is out of the price range. Even between booking the holiday and going away Michael is just a message away and he’s super helpful- all my future holidays will definitely be through him as he took the stress of looking for holidays away in such a friendly and professional manner

21 août 2024
Logo de Hays Travel - Carol/Michael Carroll

Réponse de Hays Travel - Carol/Michael Carroll

It was my pleasure Francesca :)

Noté 5 sur 5 étoiles

Excellent service as always

Excellent service as always, seamless holiday booking experience

30 juillet 2024
Logo de Hays Travel - Carol/Michael Carroll

Réponse de Hays Travel - Carol/Michael Carroll

Hi Julie, thanks for the review. As always it was my pleasure :)

Noté 5 sur 5 étoiles

Faultless booking with Michael

Yet again another holiday booked by Michael from Hays travel,easy to book exactly the holiday I was looking for at a great price with a discount,All done from my armchair with no hassle, everything sorted for me.

27 juillet 2024
Logo de Hays Travel - Carol/Michael Carroll

Réponse de Hays Travel - Carol/Michael Carroll

Thank you for the review Anne. It was my pleasure :)

Noté 5 sur 5 étoiles

Superb service

Superb service very accommodating, quick and very efficient

22 juillet 2024
Logo de Hays Travel - Carol/Michael Carroll

Réponse de Hays Travel - Carol/Michael Carroll

Thanks Diane, it was my pleasure. I hope you have a brilliant time :)

Noté 5 sur 5 étoiles

Michael was great

Michael was great, his suggestions and personal experience on some of the excursions was refreshing, he listened to what I wanted and tailored a packed to suit

Thanks Michael!

23 juillet 2024
Logo de Hays Travel - Carol/Michael Carroll

Réponse de Hays Travel - Carol/Michael Carroll

Aww thanks Rebecca. It was my pleasure :)

Noté 5 sur 5 étoiles

Really helpful

Really helpful, great service.
Thanks Michael 😎

1 juillet 2024
Logo de Hays Travel - Carol/Michael Carroll

Réponse de Hays Travel - Carol/Michael Carroll

Hi Lou, thanks for the review. It was my pleasure :)

Noté 5 sur 5 étoiles

Michael is extremely helpful and…

Michael is extremely helpful and nothing is too much trouble.
Makes my life easier when booking a holiday.

6 juin 2024
Logo de Hays Travel - Carol/Michael Carroll

Réponse de Hays Travel - Carol/Michael Carroll

Andy, it's always a pleasure. I hope you have a fab time again in Rhodes.

Noté 5 sur 5 étoiles

Holiday expectations

Michael came highly recommended from a family member and I have to give credit where credit is due. Michael was exceptional, I gave him my dates for travel and budget, and he set about finding me a holiday that suited myself and husband. After a few hours of communication back and forth we settled on the holiday of our choice. Thank you, Michael. We can't wait now for August!

20 mai 2024
Logo de Hays Travel - Carol/Michael Carroll

Réponse de Hays Travel - Carol/Michael Carroll

The pleasure was all mine Sandra.

Noté 5 sur 5 étoiles

Michael was very helpful going the…

Michael was very helpful going the extra mile , no pun intended, for us. We even had to change dates unexpectedly this was met by a no problem comment. Always got back to us when he said, would thoroughly recommend

16 avril 2024
Logo de Hays Travel - Carol/Michael Carroll

Réponse de Hays Travel - Carol/Michael Carroll

Thank you for your wonderful feedback. It was a pleasure assisting you with your holiday plans.

Noté 5 sur 5 étoiles

Michael offered great advice.

Michael offered great advice and was helpful in arranging my booking to the Caribbean on a cruise,

4 avril 2024
Logo de Hays Travel - Carol/Michael Carroll

Réponse de Hays Travel - Carol/Michael Carroll

Hi Adam, thanks for the great feedback. I'm just happy that you managed to bag yourself a fantastic deal :)

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