Michael was fantastic from first text he was able to get my holiday choice cheaper and covered everything I needed efficiently. Nothing was a bother he even sorted all my holiday out whilst been on ho... Voir plus
Établissement
Changer d'établissementPersonal Travel Consultant CarolMichael Carroll, SR4 Sunderland, GB
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Excellent prompt call back from Michael in response to my message. The entire trip was confirmed, booked and paid for in a few minutes. Michael could not have been more helpful or efficient.
Have booked with michael previously,very professional,finds just what your looking for,he's prompt with bookings and sending info thru,I found 2 holidays,he came back with prices.Within half an hour... Voir plus
Could not thank Michael enough for promptly and efficiently sorting our holiday, was booked within minutes of asking and all required information sent, didnt have to worry about a thing. He was able... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
Personal Travel Consultant CarolMichael Carroll, SR4, Sunderland, Royaume-Uni
- 1914324722
4,9
Excellent
186 avis
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Michael was very friendly
Michael was very friendly, pleasant & extremely knowledgeable. He gave me all of the information that I needed about the cruise that I was wanting to book. Booking was quick & made very easy by Michael. We wouldn’t hesitate to book further holidays with his help!
1 mai 2025
Michael was very helpful
Michael was very helpful, knowledgeable and didn’t do any hard sell
We have ended up with a great deal without even having img to leave the house
Thank you Michael
1 mai 2025
Well done michael
First time on a cruise after spending 20 plus years on the lifeboats at Sunderland and we were dealt with by Michael Carroll and he was so helpful and didn't hesitate to answer our questions. He was so professional in his approach to helping us book.
1 mai 2025
Michael was so helpful
Michael was so helpful, very informative . He was polite and professional but also very friendly.
1 mai 2025
Excellent customer service
Excellent customer service, great booking process! Will definitely book again either Michael.
17 avril 2025
excellent customer service
excellent customer service, finds best price possible.
very helpful and nothing is too much trouble.
30 janvier 2025
Michael is superb
We always ask Michael to arrange our holidays. He always provides excellent service. Always professional and friendly. Recommended him to others also.
30 janvier 2025
Everything was perfect from start to…
Everything was perfect from start to finish. So quick and easy to book. Very efficient and no long wait times sitting around in a travel agent. Highly recommended. This is the way forward for booking holidays. I’ll definitely use them again.
7 janvier 2025
Really Good
Great help and quick replies. We have booked through Michael more than once.
29 décembre 2024
Booked a last min holiday with Michael
Booked a last min holiday with Michael. He was really canny and answered all my questions asap. Thank you
20 décembre 2024
Michael made our booking really easy
Michael made our booking really easy. Michael explained everything clearly and simply and was really helpful. Top marks!
4 novembre 2024
Great experience
Great experience. Michael was very helpful, knowledgeable and explained the whole process perfectly. Cant wait to go on our holidays. Highly recommend him.
3 octobre 2024
Excellent customer service went above…
Excellent customer service went above and beyond to help find us the perfect holiday
5 octobre 2024
Excellent service
Excellent service, helped me with all the queries that I had. Would highly recommend.
4 octobre 2024
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de Hays Travel - Carol/Michael Carroll
A pleasure as always Alan
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