First class Travel Agents right in our town. Very busy branch for a reason. We are now return customers and find all the staff friendly and very helpful. Shannon was again very knowledgeable and patie... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Megan helped us with the holiday that we chose. She was extremely helpful and professional. Nothing was too much bother for her checking things that we were asking. We have dealt with Megan before f... Voir plus
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I recently booked a holiday to Dubai. Shannon was amazing. So considerate, so patient, explained everything, she was so attentive, answer every question I asked. Thank you so much for your time Shanno... Voir plus
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Shannon was very helpful & explained every detail of our cruise. She compared different dates for us, nothing was any trouble. We have booked with Hays twice before. It's always a great experience wit... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
22 High Street, BT38 7AF, Carrickfergus, Royaume-Uni
- 02893180021
4,9
Excellent
875 avis
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Shannon was absolutely amazing
Shannon was absolutely amazing, she made me feel so at ease on the phone and nothing was a bother to her, she triple checked everything that I asked about especially concerning my autistic son!
She's absolute credit to you.
Can't thank her enough x
30 octobre 2025
Réponse de Hays Travel - Carrickfergus
Thank you so much for your wonderful feedback! We’re delighted to hear that Shannon provided such caring and attentive service. She’ll be thrilled to know she made such a positive difference, we truly appreciate your kind words! Kelsey Store Manager
Helpful and friendly staff
Every time we use Hayes Travel their staff are always very friendly and helpful. In fact we only use Hayes Travel to help plan our holidays now.
Thoroughly recommend this travel agent.
5 novembre 2025
Réponse de Hays Travel - Carrickfergus
Thank you so much for your loyalty and lovely feedback! We’re thrilled to hear you always have a great experience with our team and truly appreciate your recommendation. We look forward to helping you plan many more wonderful holidays! Kelsey Store Manager
Réponse de Hays Travel - Carrickfergus
Thank you for choosing to book with us here again at Hays Travel - Kelsey
Réponse de Hays Travel - Carrickfergus
Thank you for your kind feedback on my service, it was my pleasure - Shannon
Had a very good experience with the Carrickfergus Branch!
Had a very good experience. Stopped off at the Carrickfergus branch, and Shannon was very helpful from start to finish with booking the holiday to explaining what we needed to know. This is our first time with Hays Travel and would definitely recommend booking with them again!
25 octobre 2025
Réponse de Hays Travel - Carrickfergus
Thank you for your lovely feedback on my service in-store. It was my pleasure helping to plan your next holiday - Shannon
I don't go anywhere else to book my…
I don't go anywhere else to book my holidays.the girls in Carrickfergus are so friendly, professional and go the extra mile for you. I booked a bucket list holiday to cruise alaska and rocky mountaineer for my birthday in may this year.They informed the powers that be. I was given cakes drinks and upgrades on my unforgettable trip. My usually go to girls are Shannon and kelsey
Thank you x
24 octobre 2025
Réponse de Hays Travel - Carrickfergus
Thank you for lovely feedback on the service provided by myself and Kelsey.
I will ensure that I pass on your kind feedback to Kelsey too - Shannon
Good experience
Good experience, girls found exactly what we were looking for and answered all our questions
14 octobre 2025
Réponse de Hays Travel - Carrickfergus
Thank you for your lovely feedback!
Réponse de Hays Travel - Carrickfergus
Thank you - Kelsey
Straightforward process for booking
Straightforward process for booking. Got speaking to a “real person” in Northern Ireland in local branch
She didn’t waste my time making me wait. Instead took relevant details and followed up later with phone call to request anything else needed.
7 octobre 2025
Réponse de Hays Travel - Carrickfergus
Thank you for choosing Hays Travel Carrickfergus, We hope to see you soon Kelsey
Kelsey was very knowledgeable and…
Kelsey was very knowledgeable and helpful and made booking my trip very east
5 octobre 2025
Réponse de Hays Travel - Carrickfergus
Thank you, it was a pleasure Kelsey
Your member of staff was very helpful…
Your member of staff was very helpful in honest advice given about weather in Tunisia during March. On taking this advice on i decided to book for Egypt instead. ( hate the idea of not being guaranteed sunny weather).
Signed...sunseeker
28 septembre 2025
Réponse de Hays Travel - Carrickfergus
It was a pleasure! Hope to see you soon
Friendly and professional service
4 octobre 2025
Réponse de Hays Travel - Carrickfergus
Thank you very much
Réponse de Hays Travel - Carrickfergus
Thank you very much
Fantastic Service - Hays Travel Carrickfergus
Seeing the posts from facebook to messenger to email confirmation. How fantastic this service was from Shannon! Multiple quotes back and forward, nothing was to much bother to Shannon. For me it was a simple process when i cant get down to the shop or even take phone call until after 4pm due to work. We have booked with the Carrickfergus branch before and will again. Thank you very much Shannon!
1 octobre 2025
Réponse de Hays Travel - Carrickfergus
Thank you for your lovely feedback on my service. It was my pleasure being able to get your next holiday planned & booked - Shannon
Hays Carrickfergus
Fantastic service from Carrickfergus branch. Truly professional throughout the booking experience. A smooth process.
30 septembre 2025
Réponse de Hays Travel - Carrickfergus
Thank you for your kind feedback on the service provided - Shannon
Réponse de Hays Travel - Carrickfergus
Thank you for your feedback on the service. I will be in touch to discuss your feedback in further detail - Shannon
The team at hays Carrick
The team at hays Carrick, Shannon,Kelsey, Megan and everyone else are amazing, very friendly and welcoming and knows excatly what I want in a holiday.
23 septembre 2025
Réponse de Hays Travel - Carrickfergus
Thank you for your lovely feedback on the team in-store. It is our pleasure to help plan your next holiday - Shannon
Very smooth booking process
Very smooth booking process
Very informative
Great service
Lovely friendly staff
21 septembre 2025
Réponse de Hays Travel - Carrickfergus
Thank you very much for taking the time for such nice feedback
Fantastic branch
I was able to call into my local store, provide the details of the holiday we were seeking to book and then be emailed with the results.
I was then able to phone the store and make the booking over the phone. Staff within the Carrickfergus branch are always pleasant, friendly, helpful and professional.
16 septembre 2025
Réponse de Hays Travel - Carrickfergus
Thank you for taking the time to write this lovely review on the service Kim provided. I will be sure to pass this on. Thank you for booking with us again here at Hays Travel Carrickfergus Kelsey Store Manager
I’ll definitely be back
Shannon was so helpful in finding me a holiday. Nothing was too much trouble and she was so kind and courteous. Thanks for everything . I’ll definitely be back
21 septembre 2025
Réponse de Hays Travel - Carrickfergus
Thank you very much - Shannon
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