The person we spoke to, Claire I believe her name was, was very knowledgeable and clearly passionate not just about the work but the people aspect. She listened to what was wanted, where we could make... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 20, Carlton Lane Shopping Centre, WF10 1AD Castleford, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Hanaha our Hays representative was outstanding and accomadated our needs as new travellers to a tee. Explained options and found us the best deals and explianed /showed us other services on offer wi... Voir plus
L'entreprise a répondu
Ruby your advisor was really friendly, my friend and I had called in your shop enquirying about a cruise. I've never been on a cruise before so I had a lot of questions.Ruby was very happy to help wit... Voir plus
L'entreprise a répondu
Curtis, who was our in store travel consultant, was absolutely amazing. His customer service, support, advice and patience was absolutely fantastic. All the staff in store were friendly, they spoke to... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
Unit 20, Carlton Lane Shopping Centre, WF10 1AD, Castleford, Royaume-Uni
- 01977878617
4,9
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very kind and helpful assistant.
Very kind and helpful assistant.
Unfortunately due to a fall was unable to fly.
She took us through steps we had to go through to reclaim payment through our insurance company.
6 juin 2026
Réponse de Hays Travel - Castleford
aww so sorry that you didn't manage to get on your holiday hope you get better soon
Sophie was really helpful and took time…
Sophie was really helpful and took time to go through everything with me and answer all my queries.
Thank you Sophie 😊
11 juin 2026
Réponse de Hays Travel - Castleford
Thankyou so much for your lovely review, we really appreciate you choosing to book with us many thanks sophie
Very helpful and patient
Very helpful and patient . Jane was so kind and really wanted to help us.
10 juin 2026
Réponse de Hays Travel - Castleford
Thank you so much for leaving such a lovely review!
Regards,
Ruby
Brilliant service once again
3 juin 2026
Réponse de Hays Travel - Castleford
Thankyou so much for your lovely review, we really appreciate you choosing to book with us again! :)
We had a fantastic booking experience…
We had a fantastic booking experience with Claire in the Castleford branch. Claire was very friendly, helpful, had masses of knowledge and very accommodating. I would definitely recommend going in and sitting down with an advisor in this shop to get you your next great holiday deal!
31 mai 2026
Réponse de Hays Travel - Castleford
Thankyou so much for your lovely review, we really appreciate you choosing to book with us again! :)
Great service as always staff brilliant…
Great service as always staff brilliant customer service great
9 juin 2026
Réponse de Hays Travel - Castleford
Thankyou so much for your lovely review, we really appreciate you choosing to book with us again! :)
Fantastic help to find and book the…
Fantastic help to find and book the holiday we wanted. Claire at the Castleford branch went through all the options, great knowledge of what's available and getting the best deal. A true asset to Hays.
9 juin 2026
Réponse de Hays Travel - Castleford
Thankyou so much for your lovely review, we really appreciate you choosing to book with us again! :)
Great Travel Agents
Always the same great service, friendly cheerful staff, make you feel in holiday mode as soon as you walk through the door! Always give you different options not just the first thing that comes up. Have used the Castleford branch for many years with great success Claire is a genius and a joy to deal with as are all the staff there.
8 juin 2026
Réponse de Hays Travel - Castleford
Thankyou so much for your lovely review, we really appreciate you choosing to book with us again! :)
The service is first class the staff…
The service is first class the staff very helpful and efficiant we always go to castleford branch we get first class treatment cant praise them enough
5 juin 2026
Réponse de Hays Travel - Castleford
Thankyou so much for your lovely review, we really appreciate you choosing to book with us again! :)
We use hays travel on a regular basis
We use hays travel on a regular basis. As usual staff listened to what we required and went through our options with us until we found d what we wanted.
Staff were friendly and helpful throughout our visit.
2 juin 2026
Réponse de Hays Travel - Castleford
Thank you for such lovely feedback,
Many Thanks
hays travel castleford
Fantastic service
2 juin 2026
Réponse de Hays Travel - Castleford
Thank you for such lovely feedback,
Many Thanks
hays travel castleford
Always great service in Hays Travel
Always great service in Hays Travel
Get good deals and always polite and extremely helpful
24 mai 2026
Réponse de Hays Travel - Castleford
Thank you for such lovely feedback,
Many Thanks
hays travel castleford
WE WERE TALKED THROUGH EVERY THING AND…
WE WERE TALKED THROUGH EVERY THING AND UNDER STOOD IT ALL ..HAYS BOOKED EVERY THING FOR US.EVEN THE CAR PARKING EXCELLENT SERVICE..
30 mai 2026
Réponse de Hays Travel - Castleford
Thank you for such lovely feedback,
Many Thanks
hays travel castleford
Brilliant service once again from the…
Brilliant service once again from the lovely Hannah nothing too much trouble for her,my wife suffers with Alzheimer’s and is totally relaxed in the show and with the service.Only called in to get a price and booked our holiday thanks to the wonderful staff.
29 mai 2026
Réponse de Hays Travel - Castleford
Thank you for such lovely feedback,
Many Thanks
Laura
Hays Travel Castleford are the best!
Hays Travel Castleford are the best!
first class service every time
Highly Recommended
28 mai 2026
Réponse de Hays Travel - Castleford
Thank you for such lovely feedback,
Many Thanks
Laura
Claire is excellent
Claire, our advisor was absolutely brilliant, professional, helpful and very approachable, got us a brilliant deal that we booked there and then
26 mai 2026
Réponse de Hays Travel - Castleford
Thank you for your review! We really appreciate it! :)
Ruby
Helpful
Claire was very good,got us the Holiday we wanted at a decent price,staff always seem to be helpful in Castleford store.
26 mai 2026
Réponse de Hays Travel - Castleford
Thank you so much for your positive feedback! :)
Ruby
always a smile and very helpful enjoy…
always a smile and very helpful enjoy just going to say hi.
23 mai 2026
Réponse de Hays Travel - Castleford
Thank you so much for your lovely review!
Ruby
Chelsea from castleford branch was very…
Chelsea from castleford branch was very friendly and patient. Overall good demeanour whilst dealing with us. Decent surrounding atmosphere
22 mai 2026
Réponse de Hays Travel - Castleford
Thankyou so much for booking with us again and taking the time to leave a lovely review. We hope you have a lovely holiday! :)
Curtis was lovely and really helpful.
17 mai 2026
Réponse de Hays Travel - Castleford
Thank you for such lovely feedback,
Many Thanks
Laura
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.