We always deal with Trinity at the Chelmsford store, she always gives 100% to all our enquiries. She always calls or e mails when she says she will. Her polite and enthusiastic nature, makes her a ple... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Trinity that works in the Chelmsford office is amazing, she helped us last year with our cruise, she was so helpful we booked again this year with her, there wasn't anything she wouldn't do for us,... Voir plus
L'entreprise a répondu
Marney was incredibly helpful over our 2 visits. We went in not really knowing where we wanted to go. Her excellent knowledge about the different locations resulted in us booking a holiday in Italy. N... Voir plus
L'entreprise a répondu
Our experience was made great by Evita. It was mostly your travel consultant, EVITA. I had spoken to her three times prior to actually booking. A solo trip to Australia is completely out of my co... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
19-20 High Chelmer, CM1 1XL, Chelmsford, Royaume-Uni
- 01245801314
4,9
Excellent
998 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great experience at Hays Travel
Great help from Julie, in finding us just what we were looking for.
Always a good experience at Hays and all staff very friendly and helpful.
12 février 2026
Réponse de Hays Travel - Chelmsford
You are more than welcome . Thank you for your booking , Julia x
Jo has been really helpful and friendly…
Jo has been really helpful and friendly in booking our trip to Australia.
We had a bit of a problem with some of our flights (Cathy Pacific informed me that my 4 business class flights were cancelled) but Jo immediately looked into it and sorted it out.
So very happy and we’ll definitely use Hays again for any big trips we do.
14 février 2026
Réponse de Hays Travel - Chelmsford
Thank you for your kind words, it was a pleasure to book your Australian Adventure for you !
We look forward to hearing all about it!
Great experience staff extremely…
Great experience staff extremely helpful made it so easy .
Trinity was knowledgeable and very helpful.
14 février 2026
Réponse de Hays Travel - Chelmsford
Thank you for your kind review it was a pleasure getting your holiday booked.
Trinity
Friendly helpful staff
Friendly helpful staff. Understood our requirements and was patient!
12 février 2026
Réponse de Hays Travel - Chelmsford
Hi Leslie and Jean,
It was lovely meeting you both yesterday, i'm glad we was able to find you a holiday and thank you for being patient with me :)
Brilliant helpful staff as always.
11 février 2026
Réponse de Hays Travel - Chelmsford
Hi Stephanie,
Thanks for you kind review!
Leah.
Trinity as always
Trinity as always, was so helpful sorting out a holiday for the family. We took a long time deciding but she was very patient and talked us though our best options. She has done all the paperwork and will be checking us in, ensuring a stress free experience for us all.
11 février 2026
Réponse de Hays Travel - Chelmsford
Thank you for your kind review it was a pleasure getting another holiday booked for you. I look forward to booking more of your holidays.
Trinity
Réponse de Hays Travel - Chelmsford
Hi Lisa,
Thank you for your review, i am very sorry that you had to wait over an hour before booking you, as you can appreciate Sundays can be exceptionally busy for us. But we thank you for your patience :)
Réponse de Hays Travel - Chelmsford
Thank you for your kind review
Michelle
Staff exceptional
The quality of the staff knowledge and friendly approach to finding exactly what I was looking for.
1 février 2026
Réponse de Hays Travel - Chelmsford
Thank you for your kind review it was a pleasure getting your holiday booked.
Trinity
Always so helpful
Usually I pop in to Hays Travel Chelmsford as they are always so approachable and helpful but as it was pouring down with rain, I rang the shop and was helped to find a perfect holiday at a good price by Marney. Thank you 🤩
4 février 2026
Réponse de Hays Travel - Chelmsford
Thank you for booking with us, enjoy your holiday!!
Marney :)
Réponse de Hays Travel - Chelmsford
Hi Julie,
Thanks so much for your kind review, it was a pleasure getting your holiday booked for you :)
Leah.
VERY GOOD SERVICE
5 février 2026
Réponse de Hays Travel - Chelmsford
You are very welcome , was lovely to meet you both . Thank you for your bookings .
Julia x
As usual our visit to this travel agent…
As usual our visit to this travel agent was a successful experience. Julia, who manages our trips, was very helpful. The staff are knowledgeable and friendly.
5 février 2026
Réponse de Hays Travel - Chelmsford
Thank you , its always lovely seeing you both . Thank you again for your bookings ,Julia x
Hays was recommended by a friend
Hays was recommended by a friend, in particular Trinity. Trinity was very helpful, pleasant and very knowledgeable.
29 janvier 2026
Réponse de Hays Travel - Chelmsford
Thank you for your kind reply it was a pleasure to get your cruise booked.
Trinity
A successful first visit to Hays
We were very happy with the Reece, who listened to what we wanted, suggested options and explained what each location offered.Holiday booked 👍
1 février 2026
Réponse de Hays Travel - Chelmsford
Hi Paul,
Thank you for your kind words, it was a pleasure finding you a holiday :)
Very good experience very helpful
Very good experience very helpful . Was happy with the experience I had . Very good company to book with and we use them again in the future .
27 janvier 2026
Réponse de Hays Travel - Chelmsford
Thank you for your kind reply it was a pleasure getting your holiday book.
Trinity
Welcomed with a smile
Welcoming, helpful, listened to our needs.
Made sure we understood the process of booking and next steps.
2 février 2026
Very friendly and polite service…
Michelle was very thorough in going through the various options for our trip.
Please note my name is FRANK
26 janvier 2026
Réponse de Hays Travel - Chelmsford
Hello Frank
Thank you for your kind review, and thank you for booking with Hays Travel.
Kind Regards
Michelle
Staff member who we dealt with was…
Staff member who we dealt with was excellent very helpfull
2 février 2026
Réponse de Hays Travel - Chelmsford
Hi Stephen,
Thank you very much for your kind review! It was a pleasure to get your holiday booked! :)
Leah.
Jo was fantastic very helpful and…
Jo was fantastic very helpful and listen to us for what we wanted.
1 février 2026
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.