Fantastic service doing everything required for our team trip - arranged connecting flights as close as possible. Really happy with the service provided again as used previously for similar trips and... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Customer service is spot on , friendly, helpful, knowledgeable and just all round good guys , your in shown what your looking for , explained and done .
L'entreprise a répondu
The whole process of choosing which hotel and making the booking was dealt with by Bethany at Chester le street in a very friendly and professional manner and all our requests were met. Having not t... Voir plus
L'entreprise a répondu
Always helpful staff who go the extra mile. Easy to talk to, everything explained fully when in shop. Shout out to Gemma who dealt with my booking recently and has in the past she sorts everything so... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Agrégateur de voyages
- Bureau de change
- Fournisseur d'excursions culturelles
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
90 Front Street, DH3 3BB, Chester Le Street, Royaume-Uni
- 0191 3873495
4,9
Excellent
1 k avis
Demande des avis aux clients
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Gemma was her usual cheerful and wry…
Gemma was her usual cheerful and wry helpful self nothing is a bother.
We always get great service and advice from all of the staff . It’s a pleasure to go in and book our holidays there.
26 juillet 2026
Réponse de Hays Travel - Chester Le Street
Thank you for your wonderful feedback! We are so pleased to hear that our colleague provided such a positive experience for your holiday booking. It's great to know that you always receive excellent service and advice from our team :)
Great service
Angel was extremely professional and nothing I asked was too much hassle. Kept me informed at all times which enabled me to make the best decision for my travel. Would definitely recommend this branch and Angel.
16 juillet 2026
Réponse de Hays Travel - Chester Le Street
Thank you very much for your lovely feedback, I will pass this on to Angel and we hope you have a fantastic holiday :)
Very pleasant and helpful agent
Very pleasant and helpful agent! She did a lot of researching for us to help us make our hotel choice. Thank you!
24 juillet 2026
Réponse de Hays Travel - Chester Le Street
Thank you for your wonderful feedback! We are so pleased to hear that our agent was pleasant and helpful in assisting you with your hotel choice. We appreciate you taking the time to share your positive experience :)
Customer service agents were very…
Customer service agents were very informative and helpful.
Guided us to complete our travel needs successfully.
23 juillet 2026
Réponse de Hays Travel - Chester Le Street
Thank you so much for your wonderful feedback! We are so pleased to hear that our team was informative and helpful in successfully guiding your travel needs. Jane:)
Friendly
We popped in while shopping, we told the girl what we were looking for and our budget, she was very knowledgable and helpful and found us a lovely place to stay.
22 juillet 2026
Réponse de Hays Travel - Chester Le Street
Thank you so much for your wonderful feedback! We are delighted to hear that our team member was so knowledgeable and helpful in finding you a lovely place to stay within your budget. Emma :)
very helpful and friendly staff and…
very helpful and friendly staff and always try to give you the best price
22 juillet 2026
Réponse de Hays Travel - Chester Le Street
Thank you so much for your wonderful feedback! We are delighted to hear that our staff are helpful and friendly, and that we always try to find you the best value. Bronia :)
Very friendly and found me a holiday…
Very friendly and found me a holiday with everything I was looking for. I was very happy.
22 juillet 2026
Réponse de Hays Travel - Chester Le Street
Thank you so much for the 5* review, it was an absolute pleasure to help you arrange your holiday :)
Emma at Chester le street branch always…
Emma at Chester le street branch always happy smiling super helpful and efficient
22 juillet 2026
Réponse de Hays Travel - Chester Le Street
Thanks so much for the 5* review, its always a pleasure to help you with your holidays :)
Réponse de Hays Travel - Chester Le Street
Thank you for your lovely feedback, have a great holiday in Cala Bona. Jane :)
Great experience with Angel
Great experience with Angel - got the full service and attention to detail of the holiday and even ran over closing time slightly to get everything completed and boxed off. Justifies why i always go there for my summer holidays - thank you!
22 juillet 2026
Réponse de Hays Travel - Chester Le Street
Thankyou for your kind review! I am so glad I could get this sorted for you and we hope you have an amazing time. Thanks Angel :)
Icelandic Cruise We have just arrived back from our P&O…
We have just arrived back from our P&O cruise to Iceland and again a fantastic time and beautifully planned by Hayes travel, Chester-le-Street. Thankyou Jane for all your help with our third cruise. Pauline & Andy.
21 juillet 2026
Réponse de Hays Travel - Chester Le Street
Thank you for the lovely feedback, Great to hear that you had an amazing holiday once again. Jane :)
Réponse de Hays Travel - Chester Le Street
Thank you for the lovely feedback, have a great holiday. Gemma :)
As always my booking was dealt with…
As always my booking was dealt with quickly and professionally with all the information and help that I needed
20 juillet 2026
Réponse de Hays Travel - Chester Le Street
Thank you for your wonderful feedback! We are so pleased to hear that your booking was handled quickly and professionally, and that you received all the information and help you needed. Mia :)
Best experience I’ll be going here from…
Best experience I’ll be going here from now on such a great hand
19 juillet 2026
Réponse de Hays Travel - Chester Le Street
Thank you so much for your wonderful review! We are thrilled to hear you had such a great experience and look forward to welcoming you back. Gemma :)
Réponse de Hays Travel - Chester Le Street
Thank you for the lovely feedback, enjoy your cruise. Gemma :)
Attention to detail and getting the…
Attention to detail and getting the best price for me
18 juillet 2026
Réponse de Hays Travel - Chester Le Street
Thank you for your wonderful feedback! We are so pleased to hear that we were able to provide you with excellent attention to detail and secure the best price for you :)
Spanish holiday
I've used the Hays branch at Chester-le-Street on numerous occasions as I find the staff very welcoming and helpful.
17 juillet 2026
Réponse de Hays Travel - Chester Le Street
Thank you for your wonderful review! We are so pleased to hear that our team is welcoming and helpful. We appreciate your continued support.
Angel :)
Lovely staff
Lovely staff, quickly found the holiday id been thinking about , very good deal
9 juillet 2026
Réponse de Hays Travel - Chester Le Street
Thank you for the lovely feedback. Jane :)
Helen was great
Helen was great! Patient, knowledgeable and really did her best for us. We were there quite a long time and Helen and the rest of the team were attentive and kind. Thank you!
15 juillet 2026
Réponse de Hays Travel - Chester Le Street
Many thanks for your lovely review! It was a pleasure to help you arrange your special holiday.
I hope you have a fantastic time and look forward to hearing all about it on your return.
Many Thanks Helen 😊
Easy booking
Friendly, efficient and professional staff made the whole process easier.
12 juillet 2026
Réponse de Hays Travel - Chester Le Street
Lovely to see you this weekend and I'm so pleased we could get your holiday sorted. Thanks so much for such a lovely review :)
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