Fantastic service doing everything required for our team trip - arranged connecting flights as close as possible. Really happy with the service provided again as used previously for similar trips and... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
We received the best of help and guidance from Bethany in the Chester-le-Street branch of Hays Travel. She was so friendly that she made our experience an easy and enjoyable!! 10/10
L'entreprise a répondu
The whole process of choosing which hotel and making the booking was dealt with by Bethany at Chester le street in a very friendly and professional manner and all our requests were met. Having not t... Voir plus
L'entreprise a répondu
Customer service is spot on , friendly, helpful, knowledgeable and just all round good guys , your in shown what your looking for , explained and done .
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Agrégateur de voyages
- Bureau de change
- Fournisseur d'excursions culturelles
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
90 Front Street, DH3 3BB, Chester Le Street, Royaume-Uni
- 0191 3873495
4,9
Excellent
1 k avis
Demande des avis aux clients
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Easy booking
Friendly, efficient and professional staff made the whole process easier.
12 juillet 2026
Réponse de Hays Travel - Chester Le Street
Lovely to see you this weekend and I'm so pleased we could get your holiday sorted. Thanks so much for such a lovely review :)
Bethany (CLS Branch ) went above and…
Bethany (CLS Branch ) went above and beyond to meet our requirements. She did a great job keeping in a good price range without comprimising on the quality of accomodation.
We chopped and changed the holiday a few times, but nothing was too much trouble. Thank you Bethany and we cant wait for our trip x
5 juillet 2026
Réponse de Hays Travel - Chester Le Street
Thank you so much for your wonderful feedback! It was a pleasure to book your cruise and you will have the best time. We appreciate you choosing us!
As always great service
12 juillet 2026
Réponse de Hays Travel - Chester Le Street
Thank you so much for your wonderful review! We are delighted to hear that you consistently receive great service from us. We truly appreciate your kind words.
I always book our holiday at hays the…
I always book our holiday at hays the girls are absolutely amazing they go above and beyond for you wouldn't go anywhere else
11 juillet 2026
Réponse de Hays Travel - Chester Le Street
Thank you so much for your wonderful review! We are so pleased to hear that our team consistently goes above and beyond for you. We truly appreciate your loyalty and look forward to helping you with many more holidays. :)
Réponse de Hays Travel - Chester Le Street
Thankyou for your kind review. So glad you received great service and I'm so glad I could help you secure your holiday. Thanks Angel :)
Réponse de Hays Travel - Chester Le Street
We are so pleased to hear you had such a wonderful experience with us. Thank you for your continued support and kind words!
Helpfully and friendly staff thank you
8 juillet 2026
Réponse de Hays Travel - Chester Le Street
Thank you so much for your wonderful review! We are delighted to hear that our team provided you with helpful and friendly service. We truly appreciate your kind words :)
I always love to book through Hays…
I always love to book through Hays travel. Always feel well looked after and never rushed. Staff always listen and keep in contact with you. My local branch is Chester le Steet. Thank you you make it a lovely place to visit. Nothing is a problem.
7 juillet 2026
Réponse de Hays Travel - Chester Le Street
We are so pleased to hear that you always feel well looked after and never rushed when booking through us. It's wonderful that our staff listen and keep in contact, making your visits a lovely experience where nothing is a problem :)
Angel was an absolute legend!
Angel was an absolute legend!! She listened to me, found the perfect sea cruise and dates. She set up the DD and got me the lowest deposit.
She was thorough, patient and friendly and of course professional
5 juillet 2026
Réponse de Hays Travel - Chester Le Street
Thankyou so much for your wonderful review. It was an absolute pleasure to find this for you and I can't wait to hear all about it! Thanks Angel :)
I was treated really great
Can’t praise the Brania( sorry if I got the name wrong), who booked our cruise enough. She explained everything to me in a way I could understand. She even accommodated the fact I had to take my dad to hospital in the middle of booking and asked how how was when I returned the next day. Lovely girl and I felt at ease and I know she’d be happy to help with and questions or queries I may have. She really made the whole process so easy and I would definitely recommend her and hays travel if you want to book a holiday or even just ask some questions about a holiday. I’d like to thank the girl and hates travel for their conduct.
3 juillet 2026
Réponse de Hays Travel - Chester Le Street
Thank you for your wonderful feedback! I am very happy to hear about your positive experience that you had with myself and the fact I provided such excellent and understanding service during a challenging time. I truly appreciate your kind words and look forward to assisting you again. Thanks Bronia :)
Staff friendly and helpful
3 juillet 2026
Réponse de Hays Travel - Chester Le Street
Thank you for taking the time to leave us such a wonderful review. We are so pleased to hear that our staff were friendly and helpful during your visit.
Kind Regards
Hays Travel
All completed with no fuss quickly and…
All completed with no fuss quickly and efficiently
3 juillet 2026
Réponse de Hays Travel - Chester Le Street
Thank you for your wonderful 5-star review! We are so pleased to hear that everything was completed quickly and efficiently for you. We truly appreciate your kind words.
Kind Regards
Hays Travel
Very friendly staff at Hays Chester le…
Very friendly staff at Hays Chester le street , good service and helpful
1 juillet 2026
Réponse de Hays Travel - Chester Le Street
Thank you for taking the time to share your positive experience. We are so pleased to hear that our staff provided you with good service and were helpful.
Réponse de Hays Travel - Chester Le Street
Thank you for your lovely feedback :)
We always use Hays Travel as it is a company we trust
We always use Hays Travel as we know that we will be getting the best customer service bar none. Angel was a star so friendly, happy & polite helping me to book our holiday & went through everything for before doing the booking. Nothing was a bother for her (even my silly questions I kept asking her!!). All the other staff are lovely in there & will help you find the holiday you want. We will always use Hays Travel as it is a company we trust.
30 juin 2026
Réponse de Hays Travel - Chester Le Street
Thankyou for your wonderful review, I'm so glad you had a great booking experience. It was a pleasure to get this booked for you! Thanks Angel :)
Honest advice and assistance
Helen was helpful, friendly and above all able to provide information and guideance when making our decisions
30 juin 2026
Réponse de Hays Travel - Chester Le Street
Good Morning! Thank you for your kind review.
It was a pleasure to help arrange your holiday. Hope you have a fantastic time😊
Very helpful and explained everything
Very helpful and explained everything . Nothing was a trouble
30 juin 2026
Réponse de Hays Travel - Chester Le Street
Thank you for your kind words. It was a pleasure to help you arrange your lovely cruise. Many Thanks Helen😊
We always use Hays at…
We always use Hays at Chester-le-Street. Nothing's a problem, from helping to choose a room to booking the car in the meet and greet. Gemma will go the extra mile to help. As will all the girls.
19 mai 2026
Réponse de Hays Travel - Chester Le Street
Thank you so much for your wonderful review! We are delighted to hear that our team consistently provides excellent service, going the extra mile to help with every detail of your booking. We truly appreciate your continued loyalty. Gemma :)
We had a lovely experience booking out…
We had a lovely experience booking out last minute holiday on 23rd June, we depart on 6th July.
Bronia was very helpful by looking at all holiday options that we had previously viewed on line and suggested other available countries/ areas. She was very friendly and knowledgeable and a pleasure to get to know
23 juin 2026
Réponse de Hays Travel - Chester Le Street
It was a pleasure to book your holiday and I can't wait to hear all about. I do hope you have an amazing time, Bronia :)
Very helpfull agent friendly and…
Very helpfull agent friendly and polite, found a holiday in country we wanted at a good price thank you
27 juin 2026
Réponse de Hays Travel - Chester Le Street
I'm so pleased I could help you find the perfect holiday at a great price. Thank you for your kind words! Jane :)
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