Fantastic service doing everything required for our team trip - arranged connecting flights as close as possible. Really happy with the service provided again as used previously for similar trips and... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
We received the best of help and guidance from Bethany in the Chester-le-Street branch of Hays Travel. She was so friendly that she made our experience an easy and enjoyable!! 10/10
L'entreprise a répondu
The whole process of choosing which hotel and making the booking was dealt with by Bethany at Chester le street in a very friendly and professional manner and all our requests were met. Having not t... Voir plus
L'entreprise a répondu
Customer service is spot on , friendly, helpful, knowledgeable and just all round good guys , your in shown what your looking for , explained and done .
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Agrégateur de voyages
- Bureau de change
- Fournisseur d'excursions culturelles
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
90 Front Street, DH3 3BB, Chester Le Street, Royaume-Uni
- 0191 3873495
4,9
Excellent
1 k avis
Demande des avis aux clients
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Gemma was very friendly and helpful…
Gemma was very friendly and helpful giving us some recommendations for hotels. Once we decided she went through the booking explaining what is included. She is going to phone two weeks before departure and will help us with tickets and boarding passes.
27 juin 2026
Réponse de Hays Travel - Chester Le Street
Thank you for your wonderful feedback! We are so pleased to hear about your positive experience and that we could assist with your travel plans :)
Réponse de Hays Travel - Chester Le Street
Thank you for the lovely feedback, have a great holiday. Helen :)
Gemma was really helpful
Gemma was really helpful, arranged assisted boarding, low apartment and nothing was. too much trouble, found us perfect place to stay. Huge well done to her, thank you
26 juin 2026
Réponse de Hays Travel - Chester Le Street
Thank you for your wonderful feedback! We are so pleased we could help arrange your perfect stay - Thanks again :)
Hotel too far out of town full of kids…
Hotel too far out of town full of kids and there was a football acadamy for spanish kids so very noisey not enough beds round pool we wouldnt come back to this hotel but resort lovely and alot bigger than expected
16 juin 2026
Réponse de Hays Travel - Chester Le Street
Hi Vivien, thanks for your feedback. This is a review based on the service you have received from Hays Travel. If you have any concerns in resort, please contact your rep. Thanks
Réponse de Hays Travel - Chester Le Street
Thank you for your lovey feedback, have a great holiday. Jane :)
Fantastic customer service
Excellent knowledge, nothing was a problem, excellent customer service
13 juin 2026
Réponse de Hays Travel - Chester Le Street
We are delighted to hear you had such a positive experience with us. Thank you for your kind words! Bronia :)
The staff at Chester le street shop…
The staff at Chester le street shop very helpful and friendly we have booked with them few times now we get our euros there we were offered a money card they talked us through it so we got one all sorted lovely shop
18 juin 2026
Réponse de Hays Travel - Chester Le Street
We are so pleased to hear about your positive experience with our team. Thank you for your kind words and continued loyalty! Helen :)
Booking a last-minute holiday.
Bronia was very helpful. I told her where and when we wanted to travel to on a half board basis. She showed me some hotels, and I was able to choose a lovely one in Palma Nova. The whole booking time was very quick.
Thank you, Hays Travel.
11 juin 2026
Réponse de Hays Travel - Chester Le Street
Thank you for your wonderful feedback! We are so pleased we could help you find a lovely hotel in Palma Nova quickly and efficiently. We hope you have a fantastic trip!
Friendly staff helpful and polite
17 juin 2026
Réponse de Hays Travel - Chester Le Street
We're glad to hear you had a positive experience with us. Thank you for your kind words!
Helen is super friendly and helpful.
Helen is super friendly and helpful.
However found the other girls rather noisy between themselves...no other clients in the shop but girls very loud.
Just an observation....
14 juin 2026
Réponse de Hays Travel - Chester Le Street
Thank you for your feed back. Hope you have an amazing time.
Always a relaxed/pleasant booking…
Always a relaxed/pleasant booking process,staff friendly and helpful.Never feel that i should try anywhere else and always feel i get a good price 🌞😄
14 juin 2026
Réponse de Hays Travel - Chester Le Street
Thank you for the lovely feedback, great to see you and book your holiday once again. Jane :)
Réponse de Hays Travel - Chester Le Street
I'm so pleased I could assist you with your holiday plans. Thank you! Angel :)
Chester Le Street friendly staff
Always have a good experience when visiting Hays Chester Le Street.
Staff so friendly and provide valuable knowledge.
13 juin 2026
Réponse de Hays Travel - Chester Le Street
We are so pleased you always have a good experience with us. Thank you for your kind words about our team!Jane :)
Another booking made easy with the…
Another booking made easy with the usual helpful friendly staff.
10 juin 2026
Réponse de Hays Travel - Chester Le Street
We are so pleased your booking was easy. Thank you for your kind words!
Every one was friendly an helpful
24 mai 2026
Réponse de Hays Travel - Chester Le Street
We are delighted you found everyone friendly and helpful. Thank you for your kind words :)
Staff at Chester le street are awesome…
Staff at Chester le street are awesome and really help you with everything
3 juin 2026
Réponse de Hays Travel - Chester Le Street
We are so pleased our team provided such excellent assistance. Thank you for your kind words! :)
Once again another pleasant experience…
Once again another pleasant experience whilst booking with Gemma. Obviously very knowledgeable in her work, and is always helpful and friendly. Nothing is a problem for Gemma, Hays are very lucky to have her.
11 juin 2026
Réponse de Hays Travel - Chester Le Street
We are so pleased to hear you had another pleasant experience with us. We appreciate your kind words and are glad we could be so helpful.
Kind Regards :)
It was great from start to finish
It was great from start to finish. Welcoming, friendly and well informed staff. Gemma took time to assess our needs and found us the perfect cruise. Good advice, fully answered any queries but absolutely no pressure. A really good experience and very happy with outcome.
11 juin 2026
Réponse de Hays Travel - Chester Le Street
We are so pleased to hear you had such a positive experience with us. We appreciate your kind words about our Gemma
Kind Regards :)
Talking with experience and pleasant…
Talking with experience and pleasant and patient staff makes any booking really easy.
10 juin 2026
Réponse de Hays Travel - Chester Le Street
Its always a pleasure to help you arrange your holiday. Hope you have the best trip . Many thanks for the lovely review. 🙂
They were very helpful in picking our…
They were very helpful in picking our holidays we have booked very friendly staff
30 mai 2026
Réponse de Hays Travel - Chester Le Street
Thankyou so much for your kind review! We are so glad we could find you an amazing holiday. Thanks Angel :)
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