Hays Travel - Chester Avis 

856
TrustScore 5 sur 5

4,9

9 Bridge Street, CH1 1NG Chester City, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service from Liam in Chester first time I have booked through an agents in a long time, took all the stress of booking separate deals. Definitely the way I book in the future.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Nikki was efficient and friendly. We were booking last minute so challenging but she found us something. Hopefully a great holiday ahead.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service , helpful friendly staff . Found a perfect holiday , great choice and flexible payments if you need it . Would highly recommend Chester store .

L'entreprise a répondu

Noté 5 sur 5 étoiles

We wanted a quick getaway and didn’t really know where we wanted to go. Faye (who had planned our previous break) came up with a brilliant suggestion that got us hooked. She then booked all aspects of... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • 9 Bridge Street, CH1 1NG, Chester City, Royaume-Uni

  • 01244 456786

4,9

Excellent

TrustScore 5 sur 5

856 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,9

Tous les avis

(856)

119 160 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service from Faye

Excellent service from Faye, very helpful and knowledgeable in helping me find a cruise. Would recommend and use Hays Travel again.

8 juin 2026
Logo de Hays Travel - Chester

Réponse de Hays Travel - Chester

Thank you so much for your lovely review Christine! I'm so happy we could find you your cruise :)

Faye

Noté 5 sur 5 étoiles

The booking process was very easy

The booking process was very easy, the staff were very friendly, and made the whole experience brilliantly. 5 stars from us.

8 juin 2026
Logo de Hays Travel - Chester

Réponse de Hays Travel - Chester

Hi Julie,

Thanks so much for your lovely review!

Hays travel Chester Team.

Noté 5 sur 5 étoiles

Excellent customer service from Brad…

Excellent customer service from Brad and Ruby, made my booking effortless, highly recommend Hays travel Chester 😊

8 juin 2026
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Réponse de Hays Travel - Chester

We are so pleased to hear we made your booking effortless! Thank you for your kind words.

Kind Regards
Hays Travel

Noté 5 sur 5 étoiles

Visited Chester Hays travel recently…

Visited Chester Hays travel recently Senen dealt with us again
Senen is always polite & professional & engages really well with her customers hence our return visit
You never feel rushed & she even she finds the time to engages in a social chat & never you never feel under pressure to purchase a holiday
Other team member are also customer focused even getting us a glass of water when they not involved in this specific transaction
Selen is a asset to Hays & Chester branch is an excellent ambassador for Hays

6 juin 2026
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Réponse de Hays Travel - Chester

We're so happy to hear about your excellent experience on your recent visit! We are proud of the amazing service our team provides. Thank you for your kind words and for choosing us for your future holidays.

Kind Regards
Hays Travel

Noté 5 sur 5 étoiles

Faye, Bradley and Chester Team

All the staff, were very friendly, knowledgeable and professional. They have travel experience and give good service. I will be happy to book with them again in the future.

5 juin 2026
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Réponse de Hays Travel - Chester

Lovely to read these kind comments and thank you as always for booking with us. Team Chester

Noté 5 sur 5 étoiles

Great service from Nicola at the…

Great service from Nicola at the Chester branch. Nothing too much trouble sorting our F1 Grand Prix at Monza this September.

4 juin 2026
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Réponse de Hays Travel - Chester

Graham Bellis,

We are so happy to hear you received great service. We appreciate your kind words and positive feedback.

Kind Regards
Hays Travel

Noté 5 sur 5 étoiles

Staff are always amazing

Staff are always amazing. We have just booked a holiday with Nicola to Norway for next year, she put our minds at ease as she had been to the places that we are visiting and was knowledgeable about the area, Hays is always the first place we visit to book a holiday, already thinking about 2027!!!! Thanks again Nicola 👍

3 juin 2026
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Réponse de Hays Travel - Chester

Michael Smith,

We are so pleased to hear you had such a wonderful experience booking your holiday with us! We appreciate your kind words and look forward to helping you with future travels.

Kind Regards
Hays Travel

Noté 5 sur 5 étoiles

We have always used hays to book our

We have always used hays to book our annual holidays, Chester branch are always relaxed and happy to help us with our enquiries. Convenient as we live in chester.
Staff are friendly and helpful and in all thd holidays we have had they always recommend good places for us.

31 mai 2026
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Réponse de Hays Travel - Chester

We are so pleased to hear you consistently enjoy our Chester branch! It's wonderful that our team provides helpful and friendly service, recommending great destinations. Thank you for your loyalty!

Kind Regards
Hays Travel

Noté 5 sur 5 étoiles

Honeymoon

Nicola Roberts consistently delivers exceptional service, earning a five-star rating. My fiancée and I were undecided about our honeymoon destination, and Nicola provided invaluable assistance throughout the entire process. Her expertise and experience were evident from our initial consultation to the completion of our trip. We are incredibly grateful for her support and anticipate utilizing her services again in the near future.

24 mai 2026
Avis spontané
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Réponse de Hays Travel - Chester

We are so pleased to hear about your wonderful experience with us. It's fantastic that we could assist with your honeymoon plans and provide valuable support. We look forward to helping you again soon!

Kind Regards
Hays Travel

Noté 5 sur 5 étoiles

Just booked our 5th holiday with Nicola…

Just booked our 5th holiday with Nicola at Chester Hays Travel and once again she went above and beyond to help us find a suitable holiday and all that goes with it. All the Chester staff are informative and helpful with holiday information but Nicola is special.

29 mai 2026
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Réponse de Hays Travel - Chester

MRS B,

We are so happy to hear you had such a wonderful experience booking your fifth holiday with us! We truly appreciate your kind words about our team's dedication and helpfulness. We look forward to assisting you again.

Kind Regards
Hays Travel

Noté 5 sur 5 étoiles

Welcoming arrival in the store with…

Welcoming arrival in the store with very friendly staff

29 mai 2026
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Réponse de Hays Travel - Chester

Hi, thank you for the 5 star review! So glad you felt welcomed and always happy to help :) Thanks so much again!! Ruby

Noté 5 sur 5 étoiles

Very good service

Very good service, as all of my previous visits . Lovely pleasant staff.
Best Euro rates around are a bonus.

28 mai 2026
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Réponse de Hays Travel - Chester

Thank you for your wonderful feedback! We're so pleased you consistently receive great service and appreciate the kind words about our team and rates.

Kind Regards
Hays Travel

Noté 5 sur 5 étoiles

Nicola was amazing

Nicola was amazing, giving us the right amount of attention without the pushy sales behaviour.
Great knowledge, understanding what we like and more importantly what we do not. Recommended 100%

25 mai 2026
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Réponse de Hays Travel - Chester

We're so happy to hear you had such a positive experience with us. Thank you for your kind words and recommendation!

Kind Regards
Hays Travel

Noté 5 sur 5 étoiles

Amazing

This is the second time we have booked with hays.
What can I say but amazing staff very helpful and there recommendations are true there work we went to sandals st Vincent for our honeymoon the lady's from hays Chester are very helpful accommodating can not do enough for us . Would recommend them to anyone
Great service friendly

19 mai 2026
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Réponse de Hays Travel - Chester

Thank you so much for your lovely review Stephen! We're so happy we were able to book you such an amazing holiday.

Noté 5 sur 5 étoiles

Great service

Great service. Anticipating needs. Louise & Nicola exceptional

13 mai 2026
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Réponse de Hays Travel - Chester

We're so happy to hear that our team was helpful. Thanks for your kind words!

Kind Regards
Hays Travel

Noté 5 sur 5 étoiles

First class experience

Nicola was excellent and the whole process was made easy.

19 mai 2026
Logo de Hays Travel - Chester

Réponse de Hays Travel - Chester

Thank you so much for your feedback. I love helping you sort your holidays, you always pick such lovely and interesting countries to visit :)
Nicola

Noté 4 sur 5 étoiles

Nicola

Nicola, the person who dealt with us, was very friendly, helpful and efficient. She worked with us to meet our needs.

17 mai 2026
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Réponse de Hays Travel - Chester

We're so glad our team member was friendly, helpful, and efficient in meeting your needs. Thank you for your kind words!

Kind Regards
Hays Travel

Noté 5 sur 5 étoiles

…excellent service

The travel consultant Liam was very professional and made booking our holiday very easy.

12 mai 2026
Logo de Hays Travel - Chester

Réponse de Hays Travel - Chester

We appreciate your kind words. We are so glad booking your holiday was made easy with professional service. Thanks for the feedback.

Kind Regards
Hays Travel

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