Great staff, Lauren was really helpful. Found what we wanted without overwhelming us with options. Unfortunately, the price had risen by the time we were ready to confirm everything 24hrs later so... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Great staff, Lauren was really helpful. Found what we wanted without overwhelming us with options. Unfortunately, the price had risen by the time we were ready to confirm everything 24hrs later so... Voir plus
L'entreprise a répondu
We received excellent service and guidance from the team. Initially, Lauren provided us with some very good potential options for our City break & when we had made a decision on the destination, Lily... Voir plus
L'entreprise a répondu
I spoke to Carrie in the morning and said I wanted to go to the shop that afternoon to confirm my holiday and pay a deposit, and even though she wasn’t there that day she said that she would pa... Voir plus
L'entreprise a répondu
Jade and Lauren were absolutely superb! They absolutely personified what good customer service looks like, they listened and understood exactly what we needed and found us a good little trip!
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
38 Chapel Street, PR7 1BW, Chorley, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Carrie as ever at Chorley very helpful and efficient and in answering any queries prior to booķing

Réponse de Hays Travel - Chorley
Jade was absolutely brilliant in helping with our requested rooms and assistance requirements nothing was too much trouble she explained flight times and help with my grandaughter who has a hidden disability she tole us we could pick up a lanyard at the airport for her. We will use Hayes Travel in future great staff 👍

Réponse de Hays Travel - Chorley

Réponse de Hays Travel - Chorley
Wouldnt go anywhere else to book our holidays . Always really helpful and friendly 😁

Réponse de Hays Travel - Chorley
The lady who booked my holiday we very professional and polite and was very organised and got me a really holiday booked

Réponse de Hays Travel - Chorley
We were hrlped by jade who was very helpful and able to answer all our questions that we asked .
Weve used chorley a few times and always been treated well on all occasions .

Réponse de Hays Travel - Chorley
Hays travel Chorley are doing everything above and beyond expectations
Once again faultless easy booking
Big thanks to Carrie and the team for making holidaying so easy

Réponse de Hays Travel - Chorley
Found a holiday when we had a few considerations, Lauren suggested a resort and was very informative, she listened to what we wanted and was happy to look at reviews

Réponse de Hays Travel - Chorley
Lauren was extremely helpful in finding out holiday.

Réponse de Hays Travel - Chorley
The staff were excellent ( Chorley branch ), thorough and efficient, and nothing was too much trouble. Appreciated their patience and teamwork

Réponse de Hays Travel - Chorley
Lynsey was absolutely brilliant anything l ask her she had all the information which made my booking much easier l would certainly be recommending Lynsey .

Réponse de Hays Travel - Chorley
Carrie was superb, we have never been on a cruise before but Carrie talked us through it, using her specialist knowledge of many cruises she had experienced before , gently advising what's best for us as customers.

Réponse de Hays Travel - Chorley

Réponse de Hays Travel - Chorley
The staff are always helpful, polite and very well mannered. They can't do enough for you, we don't go anywhere else now to book a holiday. Thanks to all the staff in Chorley

Réponse de Hays Travel - Chorley
Really patient finding us lots of choice to book our holiday, nothing was too much trouble and found us our bespoke holiday with no issues. Would highly recommend

Réponse de Hays Travel - Chorley
We booked a few holidays with Hayes and was very relaxing. Very informative staff

Réponse de Hays Travel - Chorley
Carrie sorted out 2 cruises for us. One required more effort since it was booked on board and required liaison with the cruise company directly. Carrie dealt with our requirements in a friendly and professional manner. It is an absolute pleasure to deal with this company.

Réponse de Hays Travel - Chorley
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.