Another pleasant experience booking a further holiday with Hays Travel. We have used the services of Hays Travel for the previous holidays and found them to be honest and knowledgeable. On this occasi... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Responded to an online advert for a holiday in Thailand from Hays at Cleveleys. They gave me options to change the dates & tailor the holiday to suit our requirements. The Booking process was ea... Voir plus
L'entreprise a répondu
A lovely young lady called Tegan looked after us so well as it was the first time we were booking a cruise. From start to finish with a big smile she went through everything we needed to know and advi... Voir plus
L'entreprise a répondu
The whole experience from start to finish was totally professional, but moreso, extremely friendly (I'd been into a local travel agent who made me feel uncomfortable).. so needless to say I walke... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
69 Victoria Road West, FY5 1AJ, Cleveleys, Royaume-Uni
- 01253807399
4,9
Excellent
935 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Hays Travel - Cleveleys
Thank you for your kind words. We are so pleased to hear that we were able to assist you efficiently. See you soon xx
Réponse de Hays Travel - Cleveleys
Thank you for your kind words! We are delighted to hear you had such a positive experience with us. Louise xx
Very knowledgeable and helpful
Very knowledgeable and helpful. Didn’t give the hard sell. Was genuinely interested in our holiday requirements. Easy to book.
29 mai 2026
Réponse de Hays Travel - Cleveleys
We're so pleased you found our team knowledgeable and helpful. We appreciate your kind words about your booking experience :)
Kind Regards
Hays Travel
Recommend Hays travel
We always book our holidays with Hays travel such friendly staff and we always come away with our ideal holiday would highly recommend Hays travel
22 mai 2026
Réponse de Hays Travel - Cleveleys
We are so pleased you consistently find our staff friendly and always find your ideal holiday with us. We appreciate your recommendation too! Louise xx
Réponse de Hays Travel - Cleveleys
Hi James, Thankyou so much for leaving us an amazing review. We are so glad you was happy with our service :)
Katie was brilliant
Katie was brilliant, I was a very awkward customer and had her get quite a few different prices for me. She found me some brilliant deals and eventually we settled on Turkey next year. The booking process was so easy, everything done over message as I was in and out of meetings. Nothing was too much trouble. Will definitely be back to book Florida x
28 mai 2026
Réponse de Hays Travel - Cleveleys
Sarah Small,
We are so pleased to hear that Katie provided such excellent service and made your booking experience stress-free. It's wonderful to know that you felt well taken care of. We look forward to hopefully getting Florida booked for you also!
Kind Regards
Hays Travel
Great staff
21 mai 2026
Réponse de Hays Travel - Cleveleys
Hi James - I really enjoyed booking your holiday for you. Thank you for such a lovely review! Sandra x
Lovely helpful young lady
Lovely helpful young lady. Found us a reasonable holiday..when we really had no idea where we wanted to go. Thank you Tegan 😀
26 mai 2026
Réponse de Hays Travel - Cleveleys
We're so glad Tegan could help you find the perfect holiday, she will be so pleased with this review, thank you :) x
Happy
We found our experience, excellent, Chloe was very professional under a lot pressure and banter from ourselfs we are very happy with the service
25 mai 2026
Réponse de Hays Travel - Cleveleys
I am so happy to hear you had a great experience, it was a pleasure having you in store! Thank you, Chloe x
Fantastic experience booking our 3rd…
Fantastic experience booking our 3rd cruise with Hays Travel. Wouldn't book with anyone else. No hard up sell. Nothing was too much work. Very happy and we will be back. Special thanks to Chloe at Cleveleys Branch for helping me book our dream cruise.
21 mai 2026
Réponse de Hays Travel - Cleveleys
Hi Laura, Thankyou so much for leaving us such a lovely review! I will make sure this is passed onto Chloe :) xx
I've booked with hays the last 4 years…
I've booked with hays the last 4 years always find the service second to none and extremely friendly
14 mai 2026
Réponse de Hays Travel - Cleveleys
Hi Karen, Thankyou so much for leaving us such a lovely review! We are so happy to hear that you continue to keep coming back to us :) xx
Fuerteventura holiday booked
Christian was very helpful, and looked at all the different options I wanted for our holiday.
Its a pleasure to be greeted warmly when I go into Hays by all staff
13 mai 2026
Réponse de Hays Travel - Cleveleys
Shirley Mott,
We're so glad we could assist you with your holiday options and that our team provided a warm welcome. Thank you for your kind words!
Kind Regards
Katie xx
Sophia was very helpful and friendly…
Sophia was very helpful and friendly and was able to accommodate the changes I needed for my trip.
12 mai 2026
Réponse de Hays Travel - Cleveleys
Hazel,
We're so happy to hear that we were able to assist with your trip changes! Thank you for your positive feedback and for recognizing our helpful service.
Kind Regards
Réponse de Hays Travel - Cleveleys
Hi Judith, Thank you for the Lovely review - Sandra xx
The staff are friendly and helpful
The staff are friendly and helpful. The lady I dealt with was excellent.
30 avril 2026
Réponse de Hays Travel - Cleveleys
We appreciate you taking the time to leave us a review for Sandra. We are so glad to hear you were happy with our service :) x
The lady was very professional and…
The lady was very professional and helpful in every way. Would have no problem booking with hays travel again .Very good staff .
1 mai 2026
Réponse de Hays Travel - Cleveleys
We're so glad to hear that the assistance you received was professional and helpful! It's wonderful that you would book with us again. We appreciate your feedback regarding our team.
Tegan was lovely and looked after me i…
Tegan was lovely and looked after me i would not hesitate to recommend Hays Travel to friends 😊
1 mai 2026
Réponse de Hays Travel - Cleveleys
We appreciate you taking the time to leave us such a wonderful review for Tegan! We're so glad to hear that you had a positive experience and would recommend us :)
Tegan was friendly and knew her stuff x…
Tegan was friendly and knew her stuff x she went the extra mile to rearrange our transfer back to the airport x
23 avril 2026
Réponse de Hays Travel - Cleveleys
Hi Amanda, Thankyou so much for leaving us such a lovely review!! Im so happy we could get everything all sorted and perfected for you :) xx
Chloe and Sophia where both lovely
Chloe and Sophia where both lovely, very professional and managed to grt us a great deal
30 avril 2026
Réponse de Hays Travel - Cleveleys
Thankyou so much for this lovely review, Danielle! It was lovely to meet you both and get your amazing trip booked :) xx
Knowledgeable, friendly and helpful
Very friendly team and able to answer all of our questions and had good knowledge of numerous locations. Took the stress away of trying to book ourselves.
5 avril 2026
Réponse de Hays Travel - Cleveleys
Hi Mrs Wills, Thankyou so much for leaving our Katie such a lovely review! I will make sure this is passed on to her :) xx
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.