Hays staff are very professional and went the extra mile to find our holiday. They kept us informed of changes made due to water levels in the Rhine. Macy and Emma ensured we had all paperwork befo... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Hays staff are very professional and went the extra mile to find our holiday. They kept us informed of changes made due to water levels in the Rhine. Macy and Emma ensured we had all paperwork befo... Voir plus
L'entreprise a répondu
Extremely friendly, knowledgeable and professional staff make booking a holiday so easy. I was able to book the exact package I had seen on line. They even sorted out cancelling my airport transfers w... Voir plus
L'entreprise a répondu
Laura was very welcoming and helped us find a cruise within our budget. She explained everything to us and is arranging our transport to Southampton. It was a very enjoyable visit with a great outcome... Voir plus
L'entreprise a répondu
Exactly what I want, somebody professional to sort my holiday out for me and my wife finding what we want when we want and we're we wanted. Erin was patient her lead questions obtained the information... Voir plus
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
34 Liverpool Road, L23 5SF, Crosby, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I got the holiday i was hoping for within the budget I had

Réponse de Hays Travel - Crosby
Went yesterday 14th June 2026 and I booked another holiday for next year with Erin.
I have booked quite a number of holiday with Erin. Erin is great to deal with. Very knowledgeable, friendly with a bubbly personality. First class.

Réponse de Hays Travel - Crosby
Erin in Crosby branch was very helpful and friendly. We wanted to stay in Paris for a few days after going to Disneyland, Paris with my daughter.
I was not sure where to stay and Erin was very patient with me. I was really impressed by her and she stayed late after work to complete my booking.

Réponse de Hays Travel - Crosby
Always get great experience in the Crosby branch. Greeted with warm welcome and smile.

Réponse de Hays Travel - Crosby
Macy was fabulous when booking our trip. Nothing was too much trouble.

Réponse de Hays Travel - Crosby
Maisey was excellent finding me the holiday and patient with me thankyou too Erin who I booked it in store Crosby village

Réponse de Hays Travel - Crosby
Very helpful, organised everything we needed, looking forward to our cruise with Fred Olsen x

Réponse de Hays Travel - Crosby
Booked another Cruise with Hays travel Crosby were we receive excellent customer service.Macy was very informative,professional and a very positive.No hesitation in booking further holidays with Hays.

Réponse de Hays Travel - Crosby

Réponse de Hays Travel - Crosby
Macy as always found another holiday for me , no problem looking and sorting it out 😁

Réponse de Hays Travel - Crosby
Macy was very helpful and didn’t push us to book, helped us when we did decide on a holiday

Réponse de Hays Travel - Crosby

Réponse de Hays Travel - Crosby
The lady who helped me was enthusiastic, friendly and helpful

Réponse de Hays Travel - Crosby

Réponse de Hays Travel - Crosby
Im deaf Nicole went exta mile she had to constantly repeat herself lovely young lady

Réponse de Hays Travel - Crosby

Réponse de Hays Travel - Crosby

Réponse de Hays Travel - Crosby
Macy is amazing ! I always use the Crosby branch and Macy always listens to what you need and what your looking for and will always provide you will different options ! They are also very professional and take care of you as your trip arrives and always take feedback onboard to.

Réponse de Hays Travel - Crosby
It all went well. Emma was more than helpful and arranged everything quickly.

Réponse de Hays Travel - Crosby
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.