Hays Travel - Crosby Avis 

770
TrustScore 5 sur 5

4,9

34 Liverpool Road, L23 5SF Crosby, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Hays staff are very professional and went the extra mile to find our holiday. They kept us informed of changes made due to water levels in the Rhine. Macy and Emma ensured we had all paperwork befo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Extremely friendly, knowledgeable and professional staff make booking a holiday so easy. I was able to book the exact package I had seen on line. They even sorted out cancelling my airport transfers w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Laura was very welcoming and helped us find a cruise within our budget. She explained everything to us and is arranging our transport to Southampton. It was a very enjoyable visit with a great outcome... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Exactly what I want, somebody professional to sort my holiday out for me and my wife finding what we want when we want and we're we wanted. Erin was patient her lead questions obtained the information... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • 34 Liverpool Road, L23 5SF, Crosby, Royaume-Uni

  • 01514386605

4,9

Excellent

TrustScore 5 sur 5

770 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,9

Tous les avis

(770)

119 160 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

As usual

As usual, in-branch staff are friendly and extremely helpful. I've used Hayes for several years and would happily recommend them to anyone.

11 avril 2026
Logo de Hays Travel - Crosby

Réponse de Hays Travel - Crosby

Thank you for your lovely review!! Glad we go you booked ! - Laura :)

Noté 5 sur 5 étoiles

Booked twice with Hayes for cruises and…

Booked twice with Hayes for cruises and have been friendly, professional and made booking easy. I trust Hayes completely. Emily my agent was very helpful at crosby. I also used old swan officepreviously and they were also excellent

21 avril 2026
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Réponse de Hays Travel - Crosby

Thank you So much for your lovely review!! Glad we got your holiday book for you, time to look forward to it :) - Emily

Noté 5 sur 5 étoiles

Staff are so helpful

Staff are so helpful, especially Macy who helped us last time also

19 avril 2026
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Réponse de Hays Travel - Crosby

Thank you Barbara for your lovely review! - Macy

Noté 5 sur 5 étoiles

Booking our holiday was very easy with…

Booking our holiday was very easy with the help of the very knowledgeable and helpful young lady at Hays Travel Agents

19 avril 2026
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Réponse de Hays Travel - Crosby

Thank you so much for your lovely review! Not long till you go... time to get excited :) - Macy

Noté 5 sur 5 étoiles

Great travel firm

Hays staff are very welcoming, they put you at ease and are extremely helpful.
Great as always, wouldn't think of going anywhere else to book our holidays
Thank you.

11 avril 2026
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Réponse de Hays Travel - Crosby

Thank you for your kind review, always a pleasure, Laura :)

Noté 5 sur 5 étoiles

Always happy to help outstanding service

Called Hays Travel who took our note of our details and holiday requirements. They called back as promised within a short space of time to finalise the booking. They offered help, advice and support with all aspects from mobility to insurance to travel money without any pressure, will certainly use Hays in the future, thanks once again for looking after us

8 avril 2026
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Réponse de Hays Travel - Crosby

Thank you for your kind review!! it was a pleasure, Claire :)

Noté 5 sur 5 étoiles

5 star service

We had a very warm welcome with happy smiling faces. Laura was very helpful and understood our holiday requirements. She did an excellent job to get us the holiday we wanted at the price we wanted. 5 star service as usual.

9 avril 2026
Logo de Hays Travel - Crosby

Réponse de Hays Travel - Crosby

Thanks for your kind review Paul, always a pleasure! Laura :)

Noté 5 sur 5 étoiles

Holiday times …

So helpful and guided you excellently through the booking process

9 avril 2026
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Réponse de Hays Travel - Crosby

Thank you for your kind review, Claire :)

Noté 5 sur 5 étoiles

Helpful,efficient and friendly

As always the staff in Hays Travel in Crosby Liverpool are fantastic. Very efficient and very pleasant and friendly.

13 mars 2026
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Réponse de Hays Travel - Crosby

Hi Doreen, thank you so much for your lovely review :) - Claire

Noté 5 sur 5 étoiles

Friendly

Friendly, knowledgeable and professional- tried very hard to find me the best and most cost effective tailor made package. Love Hays Travel, always able to help.

2 avril 2026
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Réponse de Hays Travel - Crosby

Thank you so much for your kind review! Always a pleasure, Claire :)

Noté 5 sur 5 étoiles

A really great experience as a 1st time…

A really great experience as a 1st time cruiser and solo traveler I was a bit apprehensive about booking 1.
But Erin was great explaining how everything worked.
I would recommend Hays travel for their knowledge and customer service.

31 mars 2026
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Réponse de Hays Travel - Crosby

Hi Pauline, Thank you so much! I'm glad we could find you a fabulous cruise to look forward to - Erin :)

Noté 5 sur 5 étoiles

Spoke to Laura at Hays Crosby

Spoke to Laura at Hays Crosby. Booking a family holiday. She sorted everything for us. She was very professional and more than happy to make sure we had no concerns, booking the holiday.
Definitely recommend Hays Travel. Excellent service. Thank you

27 mars 2026
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Réponse de Hays Travel - Crosby

Hiya Colin, Thank you for your lovely review! So glad we got your holiday sorted, see you soon :)

Noté 5 sur 5 étoiles

Very pleasant and patient travel …

Very pleasant and patient travel consultant helped with various concerns I had when booking holiday.p

21 mars 2026
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Réponse de Hays Travel - Crosby

Hi Maureen, Thank you so much for your kind words! Got a wonderful holiday to look forward to now :) - Emily

Noté 5 sur 5 étoiles

Excellent personalised service

The travel agent was attentive and really listened to what I was looking for, she found me exactly what I wanted.

19 mars 2026
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Réponse de Hays Travel - Crosby

Thank you so much for your kind review! Lovely getting your holiday sorted for you - Emily :)

Noté 5 sur 5 étoiles

I was made welcome and the best options…

I was made welcome and the best options were selected for me . The travel assistant selected the best value holiday for me in a quick and efficient manner . I was very happy with the whole experience .

17 mars 2026
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Réponse de Hays Travel - Crosby

Hi Marie, thank you so much for your kind words! It was great to get you booked :) - Laura

Noté 5 sur 5 étoiles

I never fail in finding a good holiday…

I never fail in finding a good holiday with the helpful staff who can’t do enough to accommodate your requests

15 mars 2026
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Réponse de Hays Travel - Crosby

Thank you steph for youre lovely review!! Love getting your holidays sorted! - Emily

Noté 5 sur 5 étoiles

Very patient staff!

We arrived about 4 on a saturday as the only tine we had to look and book.
We were shown lots of options and eventually decided 15 min before closing time. The two ladies were extremely helpful and kept the shop open for us to book and secure our holiday. I work in a school 13 miles away so cant go in during the week as i finish too late. We cant thank them enough! excellent service and patience!

15 mars 2026
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Réponse de Hays Travel - Crosby

Hiya Caroline, Thank you for you're lovely review, glad we got the holiday booked for you and you can both look forward to it! See you soon for your tickets!!! - Emily & Macy :)

Noté 5 sur 5 étoiles

Macy was very helpful as always

Macy was very helpful as always. The whole team at Crosby are always great and always really helpful

14 mars 2026
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Réponse de Hays Travel - Crosby

Hi John, thank you so much! It was my pleasure :) - Macy

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