Tried to book online with jet 2 but payment would not go through so contacted Hays. Sorted the holiday out and all booked and paid within a couple of hours - perfect. Have to mention trainee Erin w... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The whole service from start to finish was very professional and all the staff are so helpful and friendly which made booking our trip so easy. Aimee was a star offering different options and she mana... Voir plus
L'entreprise a répondu
Really friendly helpful staff and we looking to get away in about 8 weeks time; but our booking was not a straight forward one. Unfortunately I am disabled, wheelchair bound, so the hotel as well as t... Voir plus
We just popped into the Elgin branch as we had half an hour to spare and we’re thinking of booking a cruise for our honeymoon. Left details of what we were thinking about and within half an hour Lea... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
142 High St, IV30 1BD, Elgin, Royaume-Uni
- 01343320008
4,9
Excellent
510 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Holiday booking
Leigh helped with my booking and was amazing. She did one quote with 3 hotels and even when I went back and said we'd like another quote to do a hotel swap half way through it wasn't a problem. Any questions i had were answered and if I have anymore no she will be happy to help. Thank you 😊
12 novembre 2025
Réponse de Hays Travel - Elgin
I am so glad we managed to get this amazing holiday booked for your family!Thank you for the lovely review :)
Leigh x
First class professional service
First class service from Iona at Hays Travel Elgin.
Just back from a wonderful week in Side Turkey after Iona found us the break from a list of “must haves” for our holiday.
She recommended the La Sense De Luxe and it was fabulous. Private beach, pier, multiple excellent restaurants and bars, a Spa, great cocktails and wonderful welcoming staff. Weather was 28C every day bar one. We were so impressed with the service, we have already booked a trip to Tenerife for next year.
All communications were clear and responses to queries were dealt with quickly. Booking process was easy and she made sure that we understood everything we needed to know. Couldn’t have expected anything more !
Thank you Iona it was a pleasure working with you
25 octobre 2025
Avis spontané
Réponse de Hays Travel - Elgin
Thank you so much for the lovely review you left me, it was a pleasure booking your holiday and I'm so pleased you had a fab time. Thanks Iona :)
The woman serving us was lovely…
The woman serving us was lovely and good at her job helpful when asked questions regarding different hotels locations ect .only negative point was the technology in the shop is slow and outdated which takes alot to time to do the bookings shop due to get an upgrade soon so will be a 5 star when done .
1 novembre 2025
Réponse de Hays Travel - Elgin
Thank you for your lovely comments. Our refurbishment is now underway so we hope to see you back when we re-open to give you that 5 Star service :)
Réponse de Hays Travel - Elgin
Thanks so much for the lovely feedback, it means a lot! - Dianne
Face to face contact preferable
Much easier to have someone do the booking than doing it online. That way we know that nothing has been missed!
24 octobre 2025
Réponse de Hays Travel - Elgin
Thank you for the lovely review! We appreciate it :)
Convenient and friendly staff.
24 octobre 2025
Réponse de Hays Travel - Elgin
Thank you! We’re glad you found our staff friendly and helpful — we appreciate your kind words!
First class service
All the staff were so very friendly and efficient. Our agent (Aimee) was delightful and personable and worked with us to ensure that our vacation was exactly what we wanted and so very tailored to us.
23 octobre 2025
Réponse de Hays Travel - Elgin
Thank you for the lovely review! I'm glad we could find the best option :) - Aimee
Réponse de Hays Travel - Elgin
Thank you for your kind review. It was a pleasure helping you with your cruise. Wishing you a fantastic trip! Best regards, Dianne
Krakow booking
Aimee was fantastic at finding the best flights for us and went through all the different options and even went through the car park booking and also some trip prices. The ladies in Elgin hays travel are always very helpful when booking holidays as we have booked several through them.
18 octobre 2025
Réponse de Hays Travel - Elgin
Thank you so much for the lovely review. I'm glad we could find the best holiday for you! - Aimee :)
Staff are very helpful and they found…
Staff are very helpful and they found us the holiday that we were looking for.
3 octobre 2025
Réponse de Hays Travel - Elgin
Thank you for your kind feedback! We're so glad to hear that our staff were helpful and able to find the perfect holiday for you. We hope you have a fantastic trip and look forward to assisting you again in the future!
Aimee was amazing
Aimee was amazing, nothing was a bother to her from start to finish. Very efficient & a pleasure to chat to!
2 octobre 2025
Réponse de Hays Travel - Elgin
Thank you so much for the lovely comments, I do appreciate it! - Aimee :)
We went in with an idea of what we…
We went in with an idea of what we wanted but no firm plans. We were help to develop the holiday plan, book it and have the reassurance of help if required.
27 septembre 2025
Réponse de Hays Travel - Elgin
Thank you for the lovely comments. We do appreciate it! - Team Elgin
Aimee was so accomodating and the whole…
Aimee was so accomodating and the whole process only took about 20 mins.
20 septembre 2025
Réponse de Hays Travel - Elgin
Thank you for your lovely review, glad we could help!
Very friendly helpfull staff gave us…
Very friendly helpfull staff gave us exactly what we were looking for
11 septembre 2025
Réponse de Hays Travel - Elgin
Thank you for the lovely comments! We do appreciate it :)
Réponse de Hays Travel - Elgin
Thank you for your lovely comments, it was our pleasure :)
Book a holiday with hays.
Very helpful and helped us find the right place for our holiday, it was very easy .
5 septembre 2025
Réponse de Hays Travel - Elgin
Thank you so for the nice comments! I'm glad we could find you the perfect holiday :) - Team Elgin
Leanne could not be more helpful,so…
Leanne could not be more helpful,so kind to us less computer friendly oldies,very friendly manner,a credit to Hays Travel
4 septembre 2025
Réponse de Hays Travel - Elgin
Thank you for the lovely comments! - Leanne
We were meet with a big smile from the…
We were meet with a big smile from the moment we walked into the shop and d we very thing we ask for they provided
2 septembre 2025
Réponse de Hays Travel - Elgin
Thank you for the lovely review, glad we could get the best holiday for you! - Team Elgin :)
My Hays advisor was brilliant
My Hays advisor was brilliant. Had me sorted with my holiday within 5mins. Confirmation in my emails instantly. Was stress free
5 septembre 2025
Réponse de Hays Travel - Elgin
Thank you so much for the lovely comments, we do appreciate it! - Team Elgin :)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.