Hayes Travel at Ely were excellent. The whole process of choosing our holiday was made easy by Megan the travel consultant. She made the whole experience very pleasant. Megan was extremely detailed a... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
This is the first time using Hays Travel. We were made welcome as soon as we entered the shop. Our holiday was organised for us by Megan. She was very knowledgeable and was able to answer all our ques... Voir plus
L'entreprise a répondu
always five stars Sharron always goes that extra mile to make sure everything is exactly right before signing us up don’t know how she puts up with our expectations but she is so patient. I would thin... Voir plus
L'entreprise a répondu
Excellent service as usual. Sharon (and all the staff) are so helpful and efficient. Booking is so much easier at Hays rather than trying to do it all yourself on line.
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
11 Market Street, CB7 4PB, Ely, Royaume-Uni
- 01353464029
4,9
Excellent
823 avis
Demande des avis aux clients
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As usual we were made to feel welcome &…
As usual we were made to feel welcome & given the very best service. The amount of knowledge is incredible & gives great confidence when choosing our trips.
18 janvier 2026
Réponse de Hays Travel - Ely
Kenneth Richard Wakefield,
We're happy to hear that you felt welcome and received excellent service. It's great to know our knowledge gives you confidence when planning trips.- Simon
Hays Travel
Always good service
Always good service
friendly staff
Go out of there way to check things for you
Nothing too much trouble
11 janvier 2026
Réponse de Hays Travel - Ely
We appreciate you sharing your kind words! We are so happy to hear that our team is helpful and goes the extra mile for you. Thank you!
Hays Travel
Friendly and experienced
Friendly, informative and helpful staff and good price for the holiday.
17 janvier 2026
Réponse de Hays Travel - Ely
Sandra,
We're so happy to hear that our staff were friendly, informative, and helpful, and that you got a good price for your holiday.
Hays Travel
A stress free and enjoyable experience
A stress free and enjoyable experience. Our requests were delivered in a friendly, efficient and respectful manner.
18 janvier 2026
Réponse de Hays Travel - Ely
We are so happy that you found the experience stress-free and enjoyable. It was our pleasure to assist you with your requests in a friendly and efficient manner.
Hays Travel
Réponse de Hays Travel - Ely
We appreciate you taking the time to leave us this fantastic review. We are so happy to hear about your positive experience and that our team were helpful.
Hays Travel
Warm friendly welcome as usual we love…
Warm friendly welcome as usual we love using Hays travel the personal point of contact knowledgeable colleagues nothing is too much trouble for them
16 janvier 2026
Réponse de Hays Travel - Ely
We appreciate you taking the time to share your kind words. We're so happy to hear that you enjoy using Hays Travel and find our colleagues helpful!
Happy Customer!
The attention to detail and dedication in finding the best deal for me was the finest I have experienced from any similar agency. I have absolutely no hesitation in continuing to use Hayes for all future occasions. Thank you Natalie.
13 janvier 2026
Réponse de Hays Travel - Ely
We appreciate your kind words and are so happy we could find the best deal for you. It's wonderful to know you'll continue to use us for future bookings. Its always a pleasure to help - Natalie
Choosing a family holiday
Choosing a family holiday was made to be a very simple process, with advice and guidance from Sharon who was very well informed of many discussed destinations.
5 janvier 2026
Réponse de Hays Travel - Ely
We appreciate you taking the time to leave us a review. We are so happy to hear that the advice and guidance we provided made planning your family holiday simple.
australia 2026
simon created a travel package for our trip to australia which included our flights hotel and transfers giving us the most conveniant flights and central hotel
9 janvier 2026
Réponse de Hays Travel - Ely
We're happy to hear that the Australia travel package, including flights, hotel, and transfers, provided you with convenient flights and a central hotel. Thank you for your positive feedback.
Réponse de Hays Travel - Ely
We appreciate you taking the time to share your positive experience with our knowledgeable staff and great services.
Réponse de Hays Travel - Ely
Thank you so much for your review - it was my pleasure to help - Natalie
Helped me find the right holiday
I didn’t really know what I was looking for and Megan did a great job of helping me narrow it down and patiently guide me through.
10 janvier 2026
Réponse de Hays Travel - Ely
Thank you for your review
Réponse de Hays Travel - Ely
We appreciate you taking the time to leave us such a fantastic review. We are so glad that you found our service helpful and easy - Simon
Réponse de Hays Travel - Ely
Thank you for your review
Excellent advice and knowledge
Excellent advice and knowledge of places to visit. Friendly staff who work hard to find you the best deal.
9 janvier 2026
Réponse de Hays Travel - Ely
Pleasure to book you again, thank you for booking with us.
very polite staff made things easy.
9 janvier 2026
Réponse de Hays Travel - Ely
Thank you for your review.
Always helpful and professional
Always helpful and professional. Definitely recommend.
28 décembre 2025
Réponse de Hays Travel - Ely
Thank you for your review
Good experience
Professional, efficient & knowledgeable tour operator who answered all my questions.
I have confidence in Hays and would use again
7 janvier 2026
Réponse de Hays Travel - Ely
We appreciate you taking the time to leave us such a fantastic review! We're happy to hear that our team was able to answer all of your questions and we hope you enjoy your holiday! -Megan
Excellent knowledge, advice and service.
We are very happy and impressed by the service provided by Sharon at Hays Travel in Ely. Once I explained the considerations we needed as a neurodivergent family, Sharon immediately suggested a company and location that would accommodate our needs. She helped us find the right holiday for us and the booking process was smooth and easy. After care is also excellent as we have requested a couple of minor changes. 100% would recommend and use again.
31 décembre 2025
Réponse de Hays Travel - Ely
We're very happy to hear that you were impressed with the service you received! It's great to know that we could help your family find the right holiday and that the booking process was smooth. We appreciate your recommendation and look forward to helping you again in the future. - Sharon
Great service by Simon
Great service by Simon. Explained the summary of of our holiday in detail. Would recommend.
6 janvier 2026
Réponse de Hays Travel - Ely
We're happy to hear that you had a great experience and that the details of your holiday were thoroughly explained. We appreciate your recommendation! - Simon
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