Hayes Travel at Ely were excellent. The whole process of choosing our holiday was made easy by Megan the travel consultant. She made the whole experience very pleasant. Megan was extremely detailed a... Voir plus
L'entreprise a répondu
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This is the first time using Hays Travel. We were made welcome as soon as we entered the shop. Our holiday was organised for us by Megan. She was very knowledgeable and was able to answer all our ques... Voir plus
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always five stars Sharron always goes that extra mile to make sure everything is exactly right before signing us up don’t know how she puts up with our expectations but she is so patient. I would thin... Voir plus
L'entreprise a répondu
Excellent service as usual. Sharon (and all the staff) are so helpful and efficient. Booking is so much easier at Hays rather than trying to do it all yourself on line.
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
11 Market Street, CB7 4PB, Ely, Royaume-Uni
- 01353464029
4,9
Excellent
823 avis
Demande des avis aux clients
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Brilliant stress free experience
Brilliant stress free experience. Friendly and knowledgeable staff
3 janvier 2026
Réponse de Hays Travel - Ely
Thank you for your review
Knowledgeable and helpful
Top class customer service with a friendly smile. This branch never fails to deliver. On this occasion it was Megan who helped sort out our requirements!
1 janvier 2026
Réponse de Hays Travel - Ely
Thank you for your review.
Great customer service
Great customer service, found me my ideal hoilday and a great price.
31 décembre 2025
Réponse de Hays Travel - Ely
We appreciate you choosing us and are so happy we could find your ideal holiday at a great price. Thank you for your review. - Megan
Megan was very efficient and made our…
Megan was very efficient and made our booking experience very easy .She has patience ,knowledge and can answer any questions regarding our holiday .It was a pleasure doing business with her .
31 décembre 2025
Réponse de Hays Travel - Ely
We appreciate you taking the time to leave us such a complimentary review. We're so glad your booking experience was easy and efficient, and that all your questions were answered. I'm sure you'll have an amazing time - Megan
Once again found us a holiday that…
Once again found us a holiday that looks amazing and meets all our needs; and a location we would never have thought of.
29 décembre 2025
Réponse de Hays Travel - Ely
We're so happy we could find you another amazing holiday that meets your needs, in a location you hadn't considered. Thank you for your review! It was my pleasure to help - Sharon
Im Always made to feel very welcome
Im Always made to feel very welcome. Plus they take all my worries away
21 décembre 2025
Réponse de Hays Travel - Ely
Thank you for always booking with us
Excellent travel agent
Such a friendly, helpful place to go, never disappointed. Thank you Hays
19 décembre 2025
Réponse de Hays Travel - Ely
Thank you for your review.
The Hays travel rep was able to make…
The Hays travel rep was able to make the booking experience easy
10 décembre 2025
Réponse de Hays Travel - Ely
Thank you very much for your kind review, it is really appreciated!
Réponse de Hays Travel - Ely
Thank you for your lovely feedback
It was a pleasure to help, and I'm sure you'll have an amazing holiday - Sharon
Explained all choices clearly
Explained all choices clearly, went through everything to make sure we understood. Cheerful, pleasant and knowledgeable. A trip we couldn't have booked ourselves as many permutations. Will print paperwork for us as well nearer the time. Will definitely use again as usually book holidays ourselves but this was so much easier.
30 novembre 2025
Réponse de Hays Travel - Ely
Thank you for your review
Megan in the Ely office was excellent
Megan in the Ely office was excellent, seemless booking the holiday .
5 décembre 2025
Réponse de Hays Travel - Ely
Thank you for your review
Attention to detail and customer…
Attention to detail and customer service from our local Ely office. Follow up questions dealt with efficiently.
19 avril 2025
Réponse de Hays Travel - Ely
Thank you so much for your lovely feedback. It was a pleasure to help - Kelly
Always a professional efficient service…
Always a professional efficient service from Natalie… I’ve booked with her via Hays Travel in Ely for many years…
26 novembre 2025
Réponse de Hays Travel - Ely
Thank you for your lovely feedback! Its always a pleasure to help, and I'm sure you'll have an amazing trip! - Natalie :)
Our dog made welcome in shop
Our dog made welcome in shop. Very pleasant and helpful staff at Ely .
17 novembre 2025
Réponse de Hays Travel - Ely
Thank you so much for your lovely review
It was a pleasure to help, and it was great to see you (and doggy) in store - Megan
Simon was great!
Simon was great!, he was very patient we us as we weren’t sure where we wanted to go and his knowledge of different destinations was very helpful.
23 novembre 2025
Réponse de Hays Travel - Ely
It was our pleasure, thank you for booking with us.
Happy Holidays with Hays !
The staff at Ely are always very helpful, patient and friendly. I and my family have been booking our holidays at the Ely branch for at least the past 25 years and see no reason to go elsewhere. Although It has not always been Hays.The Staff are brilliant and the service is great and we have had some great holidays!
14 novembre 2025
Réponse de Hays Travel - Ely
Thank you for your review
Very helpful in finding a holiday with…
Very helpful in finding a holiday with a single room,
19 novembre 2025
Réponse de Hays Travel - Ely
Thank you for your review
UP Up and Away
One of the great things about Hays Travel is the welcome I receive whenever I come to make travel plans. Although I tend to deal with Sharon all members of staff are friendly and personable. I'm readily given their full attention and when looking up flights it is always with finding the best deal available and time is no consideration and the information is then sent via email is in a concise easily understandable format. I always feel as though my best interest is the centre of their business. And I appreciate their patience as most times I come in I don't have all the information necessary.
18 novembre 2025
Réponse de Hays Travel - Ely
Thank you so much for leaving us such a lovely review. Its always a pleasure to help
I'll pass your kind words over to Sharon as well.
We hope you have a fantastic trip! - Natalie
Réponse de Hays Travel - Ely
Thank you so much for your lovely feedback. It was a pleasure to help - Megan
Megan was very friendly & made process…
Megan was very friendly & made process of booking easy. Looking forward to our first cruise.
10 novembre 2025
Réponse de Hays Travel - Ely
Thank you so much for your lovely review! It was a pleasure to get your first cruise booked for you!
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