Lauren, at Exmouth, greeted us with a lovely smile, heard where we wanted to go, found and booked the perfect holiday for us. We have been used to making our own arrangements for years, so this was... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Katie was very patient and very helpful with a big trip booking for next year plus some information about travel insurance. We always go to the local Hays and they are all lovely!
L'entreprise a répondu
Friendly, efficient service. We’d already chosen our holiday in advance of our visit to the branch but we had a number of questions we hadn’t been able to find an answer to on-line. Shawn was able to... Voir plus
L'entreprise a répondu
Excellent, pleasant and proficient service. They found exactly what we wanted. We have used them in the past and would definitely use them in the future.
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
23 Rolle Street, EX8 1NH, Exmouth, Royaume-Uni
- 01395 864020
4,9
Excellent
680 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The staff at Exmouth Hays make you feel…
The staff at Exmouth Hays make you feel like family, go above and beyond to help find that perfect holiday & price
4 mars 2026
Réponse de Hays Travel - Exmouth
Mr G,
We appreciate your kind words! It's wonderful to hear that we made you feel like family and helped you find your perfect holiday at a great price.
Hays Travel - Exmouth :)
Lovely friendly staff where nothing is…
Lovely friendly staff where nothing is too much trouble. Would highly recommend.
2 mars 2026
Réponse de Hays Travel - Exmouth
Thank you so much for such a lovely review :) It was lovely to meet you and we look forward to seeing you again soon- Hays Travel Exmouth
Réponse de Hays Travel - Exmouth
Helen Browning,
We appreciate your comments and are happy to hear that you found Sammie helpful and informative!
Hays Travel - Exmouth
Efficient as always
Katie was welcoming and efficient as always. All the staff had a chat with me. Very friendly bunch. Got a great deal on my holiday and fast track. Thanks Katie, not long to wait!
5 mars 2026
Réponse de Hays Travel - Exmouth
Good afternoon Miss Leriche, thank you for your 5* review. We hope you have a wonderful holiday.
Hays Travel - Exmouth
Sammie provided excellent
Sammie provided excellent, friendly and professional advice which is why we booked the holiday through her. She is a great ambassador for Hayes Travel. Many thanks, Andy & Caz 👍👍😀
3 mars 2026
Réponse de Hays Travel - Exmouth
Hi Andy and Caz, thank you for your 5* review. We will be sure to pass your lovely words onto Sammie.
Hope to see you again soon.
Hays Travel - Exmouth
Réponse de Hays Travel - Exmouth
Thank you for such a lovely review, it was a pleasure to book you! :) Katie
Fantastic service from Sammie
Fantastic service from Sammie, patiently exploring all our options and answering all our questions. Nothing was too much trouble. Thank you Sammie.
24 février 2026
Réponse de Hays Travel - Exmouth
Thank you for such a lovely review, it was a pleasure to book you! :) Sammie
Poppy was very helpful and sorted out…
Poppy was very helpful and sorted out our seats and flights.
22 février 2026
Réponse de Hays Travel - Exmouth
Thank you for taking the time to leave such a lovely review! It is always a pleasure to book your holidays! Poppy :)
A Very relaxed and friendly place to…
A Very relaxed and friendly place to book your Holidays. Lauren is always very helpful with our bookings.
24 février 2026
Réponse de Hays Travel - Exmouth
Thank you so much for your lovely review! It’s always a pleasure helping with your bookings. I’m so glad you enjoy the relaxed atmosphere, see you again soon to plan the next adventure! :) Lauren
Helpful and easy booking experience
Recently booked a holiday to Amsterdam with Lauren. As it was so last minute, the hotel I thought I’d stay at was fully booked, but she helped me to find a hotel with similar offerings, in a similar location, and at a similar price, completely eliminating the stress and hassle of trying to find something myself! Will definitely be back to book my next holiday with Hays.
17 février 2026
Réponse de Hays Travel - Exmouth
Thank you so much for your lovely review! I’m so glad I could help find the perfect alternative for your Amsterdam trip and make the process stress free. I look forward to booking your next holiday soon! :) Lauren
Always very helpful and find the best…
Always very helpful and find the best deal for you
16 février 2026
Réponse de Hays Travel - Exmouth
Thank you for such a lovely review, it was a pleasure to book you! :) Katie
Very well informed and patient
Very well informed and patient! I am very happy with the good deal and the service I received.
8 février 2026
Réponse de Hays Travel - Exmouth
Thank you for taking the time to leave such a lovely review! We hope you have a lovely time away! :) Hays Travel Exmouth
Réponse de Hays Travel - Exmouth
Thank you for taking the time to leave such a lovely review! We hope you have a lovely cruise. :)
Exmouth, Hays Travel
The girl did everything I needed and…
The girl did everything I needed and she was happy and friendly
17 février 2026
Réponse de Hays Travel - Exmouth
Hi Mrs Pitman, thank you for your lovely 5* review.
We look forward to seeing you again soon.
Hays Travel - Exmouth
Réponse de Hays Travel - Exmouth
Thankyou for taking the time to leave a lovely review! We hope you have a great holiday! Team Exmouth :)
Réponse de Hays Travel - Exmouth
Richard Glazebrook,
We appreciate you taking the time to share your experience! We're so happy to hear that our team was helpful, friendly, and efficient.
Hays Travel Exmouth
Réponse de Hays Travel - Exmouth
Thankyou for taking the time to leave a lovely review! We hope you have a great holiday! Team Exmouth :)
Amazing Customer Services
We’ve been booking our holidays with Hays Travel in Exmouth for many years now, and we honestly wouldn’t go anywhere else. Katie has looked after us time and time again, arranging numerous holidays over the years, and every single one has been absolutely perfect.
What really stands out is the personal service. Even if we haven’t been into the branch for quite some time, Katie still remembers us by name — which truly shows how much she cares about her customers. That level of attention and genuine warmth is rare these days and makes such a difference.
Katie is always friendly, professional, and incredibly knowledgeable. She listens carefully to what we’re looking for and goes above and beyond to find the best options, making the whole process stress-free and enjoyable from start to finish.
We can’t thank her enough for all the wonderful holidays she’s helped us create over the years. Highly recommend Katie and the team in Exmouth to anyone looking for exceptional service and a truly personal touch!
7 février 2026
Avis spontané
Réponse de Hays Travel - Exmouth
Thankyou for taking the time to leave such a lovely glowing review! I love booking all your holidays & appreciate your lovely feedback! Katie :)
Really disappointed with the experience…
Really disappointed with the experience I had today, paid deposit rang back 3 hours later to cancel was told I would loose my £80 deposit. Only cancelled as found out I would save £150 if I went direct.
13 février 2026
Avis spontané
Réponse de Hays Travel - Exmouth
Hello, if you could please contact us via email on exmouth@hays-travel.co.uk or call us 01395 864020 so we can discuss this further. Kind Regards Katie - Branch Manager.
Excellent service
4 février 2026
Réponse de Hays Travel - Exmouth
Thankyou for taking the time to leave a lovely review! Team Exmouth :)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.