Chloe was amazing, she listened to what we wanted and looked til she found us our perfect holiday. She gave us helpful advice on where to go to b3st suit all of our needs. She arranged our assisted t... Voir plus
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Lisez les avis des autres
Great Travel Agents. Chloe was really kind and helpful as she was when I previously booked a holiday with her. She found me different choices based on my requirements. She gave me tips for when I trav... Voir plus
L'entreprise a répondu
Chloe the manager of Fakenham Hays , Is truly a pleasure to visit , she works incredibly hard, and with so much passion, she will find you your perfect holiday , she is happy to sit going through va... Voir plus
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Chloe was incredibly helpful! She searched through endless possibilities and was incredibly patient when adding an extra person. She explained things clearly, while being friendly! I cannot recommend... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
4 Millers Walk, NR21 9AP, Fakenham, Royaume-Uni
- 01328 856677
4,9
Excellent
416 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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The agent we dealt with in the Fakenham…
The agent we dealt with in the Fakenham branch was exceptionally helpful with booking our holiday.
22 octobre 2025
Réponse de Hays Travel - Fakenham
Thank you so much for your 5* review! :)
We look forward to seeing you again when its time to check in.
Best Wishes
Tasha :)
They were very helpful answer any…
They were very helpful answer any questions I asked
15 octobre 2025
Réponse de Hays Travel - Fakenham
Hello,
Thank you so much for your 5 star review, we were more than happy to help.
Best wishes, Evie & Tasha.
Hays travel at fakenham would like to…
Hays travel at fakenham would like to say how very helpfull they all were especially the young lady who helped us book our holiday. Elle hadfield such a lovely girl and very helpful with all we asked of her Thankyou for all your help .
3 octobre 2025
Réponse de Hays Travel - Fakenham
Hey Dawn,
Thank you so much for your lovely 5* review Evie will be so happy to read this as our new apprentice, thank you again for booking with our team and we look forward to seeing you again soon.
Best Wishes
Tasha
natasha at fakenham has been amazing
14 octobre 2025
Réponse de Hays Travel - Fakenham
Dear Jenny & Mo,
Thanks for coming in yesterday and booking your amazing tour! Pop in any time if you need any further help before travel.
See you soon!
Best Wishes
Tasha
Excellent service as always
Tash went through our requirements thoroughly and provided exactly what we wanted also offering appropriate extras we may not have considered. We would not hesitate to recommend Hays to others
11 octobre 2025
Réponse de Hays Travel - Fakenham
Dear Mr Barns,
Thank you so much for your 5* review, please pop in anytime if you need support before travel and I look forward to seeing you at check in time!
Best Wishes
Tasha
Knowledgeable and patient staff
Knowledgeable and patient staff. Listening and answering our questions. No pressure selling.
7 octobre 2025
Réponse de Hays Travel - Fakenham
Dear Dawn,
Thank you for your 5* review and your kind words. It was lovely to get your special cruise booked.
Best wishes,
Willow
Réponse de Hays Travel - Fakenham
Dear Tracy,
Thank you very much for your kind review. I'm glad we got your fantastic holiday all booked for you.
Best wishes,
Willow
Réponse de Hays Travel - Fakenham
Thank you for your review, I will pass this onto Natasha when she is back in the office :)
From telephone call in Morning to…
From telephone call in Morning to booking in the afternoon in shop, very helpful service
28 septembre 2025
Réponse de Hays Travel - Fakenham
Thank you for your lovely review, it was a pleasure helping you book a lovely cruise holiday. :)
Chloe was a great help!
Chloe was knowledgeable and super helpful with assisting us to choose a short break destination in Europe!
23 septembre 2025
Réponse de Hays Travel - Fakenham
Thank you for your lovely review, it was my pleasure helping you plan your last minute city break :) Have an amazing time away :) Chloe
Exceptional service
Willow was the lady that sorted out my cruise, although I initially had a problem of booking the wrong cruise she went above and beyond to get me the right destination and a cruise that suited me better, she sorted it all out for me , her help was mostly appreciated
5 septembre 2025
Réponse de Hays Travel - Fakenham
Dear Jacqueline,
Thank you for your very kind 5 star review. It was an absolute pleasure booking your holiday even with the change of cruise line and itinerary the next day! It is important that we got the holiday 100% right for you so I'm glad you let us know that you'd changed your mind.
Best wishes,
Willow
Visited Fakenham branch to book today
Visited Fakenham branch to book today. Willow was very pleasant and professional. Answered all questions I had and explained everything very well.
15 septembre 2025
Avis spontané
Réponse de Hays Travel - Fakenham
Dear Emma,
Thank you for your 5 star review, it was a pleasure to get your holiday booked today.
Best wishes,
Willow
Nothing was too much trouble and…
Nothing was too much trouble and booking our tickets proved painless.
12 septembre 2025
Réponse de Hays Travel - Fakenham
Dear Gail,
Thank you very much for your 5* review, I'm glad we got your flights all booked for you ready for Christmas!
Best Wishes,
Willow
Réponse de Hays Travel - Fakenham
Dear Christine,
Thank you so much for your 5* review, I am so happy you were able to book your cruise!
See you again soon and reach out if you need us!
Best Wishes
Tasha
Réponse de Hays Travel - Fakenham
Dear Colin,
Thank you so much for your review, it was lovely to help you with your trip to see family.
We look forward to seeing you again soon.
Best Wishes
Tasha
Very helpful from the start
Very helpful from the start, giving advice but not pushy with the sales pitch
10 septembre 2025
Réponse de Hays Travel - Fakenham
Dear Robert,
Thank you so much for your lovely review, we like our customers to feel like they have time to decide whilst providing the best advise for your holiday. See you again soon.
Best Wishes
Tasha
The staff were friendly and extremely…
The staff were friendly and extremely helpful and found us the perfect holiday. Would definitely recommend friends and family to use them.
9 septembre 2025
Réponse de Hays Travel - Fakenham
Thank you for your lovely review, we will pass this on to Willow. If you need anything please let us know in the office :)
V helpful agent
5 septembre 2025
Réponse de Hays Travel - Fakenham
Thank you so much !
We are always happy to help and please reach out if you need us.
Best Wishes
Tasha
The process of arranging the travel…
The process of arranging the travel insurance was splendid, particularly the medical aspects. Willow was very helpful and professional through the process.
Many thanks
Rob Lodge
2 septembre 2025
Réponse de Hays Travel - Fakenham
Dear Rob,
Thank you very much for your kind review and I hope you have a lovely time on your holiday.
Best Wishes,
Willow
Chloe made our booking experience so positive
Chloe the Manager was extremly efficient, as well as knowledgable and helpful, she explained everything in depth throughout our conversation, and then recheck all details before proceeding to book , would highly recommend chloe to others, and will definitely be using
Hays and especially chloe's services again to book our next holiday.
Great travel agent
2 septembre 2025
Réponse de Hays Travel - Fakenham
Dear Jo,
Thank you so much for your 5* review, we look forward to supporting you before travel and wish you the best holiday.
Best Wishes
Tasha
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