Went into Hays Travel to book a villa holiday for 2027 and Victoria was very helpful. We knew the area we wanted to go had a look at a couple of villas that were available and decided on the one we wa... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Caitlin is amazing, she manages to get me very complicated bookings sorted everytime, I need help. She always goes over & above to get exactly what I need. Very proffessional, friendly & approachable.... Voir plus
L'entreprise a répondu
Needed information towards booking a Cruise to Japan / Korea. Was dealt with so well lots of information and help and guidance. Paperwork as usual fantastic. On my last trip everything went amazin... Voir plus
L'entreprise a répondu
Jemma made my holiday booking so straightforward. Giving me tips on what to do as I did not what to do for the best. I am so glad I sat down and explained what I'd like and she helped do the rest an... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
101-103 High Street, FK1 1ED, Falkirk, Royaume-Uni
- 01324278569
4,9
Excellent
931 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Professional and efficient service…
Professional and efficient service provider.
Holiday Insurance Booking Process was straightforward and explained by a confident member of the team.
30 avril 2026
Réponse de Hays Travel - Falkirk
Thank you very much for your kind 5* review
Victoria the manager knew exactly what…
Victoria the manager knew exactly what I wanted and just after the bookings opened at 0830 she phoned me to we were booked into the cabin we wanted and an email confirmation would be with us shortly
29 avril 2026
Réponse de Hays Travel - Falkirk
Thank you very much for your kind 5* review
Exemplary new booking with Hays
Caroline was efficient in guiding me through the booking process for an Emerald river cruise in 2027. Flight arrangements were explained with a good understanding of our requirements. Special discounts were included in the costing.
22 avril 2026
Réponse de Hays Travel - Falkirk
Thank you very much for your kind 5* review
Self catering holiday
Staff were great we were supporting 2 gentleman with learning difficulties to book their first holiday abroad. They went above and beyond to ensure that they got the right accommodation central to activities to meet their needs. Made them feel so welcome.
24 avril 2026
Réponse de Hays Travel - Falkirk
Thank you very much for your kind 5* review
Great expertise and efficiency…
Great expertise and efficiency conducted in a very user friendly manner.
Victoria is excellent.
22 avril 2026
Réponse de Hays Travel - Falkirk
Thank you very much for your kind 5* review
Very professional and helpful
Very professional and helpful
Staff very polite and knowledgeable
Would recommend them .
13 avril 2026
Réponse de Hays Travel - Falkirk
Thank you very much for your kind 5* review
Ava was just great at her job
Ava was just great at her job , not only did she provide the best service I have had in a travel agent shop she also managed to save my money on my holiday.
She was great , she explained everything very well and was able to get everything I needed very quickly too.
Fuve stars
18 avril 2026
Réponse de Hays Travel - Falkirk
Thank you very much for your kind 5* review
Great information out in 10mins got…
Great information out in 10mins got what I needed thanks
17 avril 2026
Réponse de Hays Travel - Falkirk
Thank you very much for your kind 5* review
Aiden was extremely…
Aiden was extremely professional,respectful and helpful when we called in yesterday.He made the process of booking a holiday very easy and took time to make sure we got what we wanted.
15 avril 2026
Réponse de Hays Travel - Falkirk
Thank you very much for your kind 5* review
Helpful and experienced staff, though a little cold.
Margaret was very helpful in giving us all the information we needed to make up our minds, we chose a river cruise and look forward to going away.
The only down side to the experience was that the heating was not working, very cold for customers and staff.
14 avril 2026
Réponse de Hays Travel - Falkirk
Thank you very much for your kind 4* review. I appreciate your feed back on the heating and I've flagged this up with our head office.
Excellent staff and explained things…
Excellent staff and explained things well and got us a good deal
14 avril 2026
Réponse de Hays Travel - Falkirk
Thank you very much for your kind 5* review
Friendly welcoming staff and booking…
Friendly welcoming staff and booking process was easy and straight forward.
5 avril 2026
Réponse de Hays Travel - Falkirk
Thank you very much for your kind 5* review
Réponse de Hays Travel - Falkirk
Thank you very much for your kind 5* review
The 2 that served us was very nice ,was…
The 2 that served us was very nice ,was able to answer all my questions etc
12 avril 2026
Réponse de Hays Travel - Falkirk
Thank you very much for your kind 5* review
Réponse de Hays Travel - Falkirk
Thank you very much for your kind 5* review
Lovely helpful staff
Guy. Was freindly. Helpful. Want with place we thought looked good. He explained was no for families
Found us a better place. Took time
12 avril 2026
Réponse de Hays Travel - Falkirk
Thank you very much for your kind 5* review
They were very helpful as we have never…
They were very helpful as we have never been on a cruise they went through it all before we booked
10 avril 2026
Réponse de Hays Travel - Falkirk
Thank you very much for your kind 5* review
Great deals, excellent staff.
Great deals, assistant Aiden was really good, so helpful, in fact all the staff I have dealt with have been good. So helpful, would not go any other place.
8 avril 2026
Réponse de Hays Travel - Falkirk
Thank you very much for your kind 5* review
Tried different ways to book to Disney…
Tried different ways to book to Disney Land Florida and got a deal and staff were nice and helpful
31 mars 2026
Réponse de Hays Travel - Falkirk
Thank you very much for your kind 5* review
Réponse de Hays Travel - Falkirk
Thank you very much for your kind 5* review
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.