Charmaine has been very helpful and patient with our booking. Thank you so much. Would highly recommend and will be a returning customer.
Établissement
Changer d'établissementUnit 33, Fareham Shopping Centre, 79 West Street, PO16 0AP Fareham, GB
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Lisez les avis des autres
We used Hays travel before, The staff are very helpful, this time Gillian was very good in sorting out our ho9liday for next year. Would always recommend them
Always a great experience at Hays Travel in Fareham! We won’t use anyone else. All the staff are friendly and helpful and very knowledgeable about all aspects of travel. And any issues that usually co... Voir plus
L'entreprise a répondu
This was indeed a great holiday. Life aboard the Fred Olsen Borealis was full of excitement, good food and entertainment. Peter in the Fareham branch did us proud. Well done.
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
Unit 33, Fareham Shopping Centre, 79 West Street, PO16 0AP, Fareham, Royaume-Uni
- 01329 732025
4,9
Excellent
999 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Pete was really helpful in explaining…
Pete was really helpful in explaining what we were getting on our holiday! He also got us the best package for great price. Definitely using Hays again :)
28 juillet 2026
Réponse de Hays Travel - Fareham
Good afternoon Meg, thank you so much for the 5* review! We'll see you again soon :)
Réponse de Hays Travel - Fareham
Thank you for taking the time to leave us a review we really appreciate this! :)
Really helpful sorting things out…
Really helpful sorting things out friendly making our holiday with no problems always happy and friendly
26 juillet 2026
Réponse de Hays Travel - Fareham
Good afternoon Mrs Pengelley! Thank you so much for taking the time to leave us a lovely 5* review - it is always an absolute pleasure to assist with your holiday arrangements :) We'll see you again soon! Charmaine
Comfort in a cool office during a…
Comfort in a cool office during a heatwave! Helpful and professional. I could have booked direct with Saga but prefer to talk in person, not on the phone
Thank you Megan....
31 juillet 2026
Réponse de Hays Travel - Fareham
Hi Gwyneth, thank you so much for your lovely review! Have a lovely time on your cruise and we hope to see you again in the future!
Kind regards,
Megan
So helpful with choosing dream holiday
Jamie-Lee took care to find out my exact requirements and match me to my perfect Antarctic cruise. Very pleased with her customer service.Communication was good throughout.
31 juillet 2026
Réponse de Hays Travel - Fareham
Thank you for your kind words and for taking the time to leave us a review we really appreciate it and i am glad we were able to full fill your requirments and get your dream trip to Antarctica all booked :)
Kind Regards
Jamie-Lee
Friendly welcome
Friendly welcome from all staff when we walked in the shop.
Jamie-Lee very helpful and looked for the best deal for us with flights to Australia.
31 juillet 2026
Réponse de Hays Travel - Fareham
Thank you for taking the time to leave us a review we really appreciate this!
Friendly and Professional
Always friendly, always professional, have booked some fantastic holidays with the staff of Hays Travel in Fareham
31 juillet 2026
Réponse de Hays Travel - Fareham
Thank you for taking the time to leave us a review we really appreciate this! :)
I have felt with fareham office for…
I have felt with fareham office for quite a few years now and I’ve never had any problems all the staff are pleasant and helpful.
29 juillet 2026
Réponse de Hays Travel - Fareham
Thank you for your wonderful feedback! We are so pleased to hear you've consistently had positive experiences with our team. We truly appreciate your kind words.
Kind Regards
Peter B
Hays Travel Fareham
Reliable travel agent
We choose the holiday we wanted then went into hays travel to book it. Charmaine was very helpful and had all the paperwork done and explained to us in very quick time. We always use hays as the staff are very pleasant.
27 juillet 2026
Réponse de Hays Travel - Fareham
Good afternoon! Thank you so much for taking the time to leave a 5* review, we really do appreciate it :) See you again soon! Charmaine
Helpful advice & staff
15 juillet 2026
Réponse de Hays Travel - Fareham
Hi Tracy, thankyou so much for your lovely review, it was my pleasure to be able to help you with your holiday, I hope you have a lovely time
Excellent service and advice made…
Excellent service and advice made selection and booking very easy.
26 juillet 2026
Réponse de Hays Travel - Fareham
Good morning Mr & Mrs Wilde! Thank you so much for taking the time to leave a 5* review, I really am grateful. I hope that you will both have a wonderful, relaxing cruise holiday in the new year. I'll see you again soon! All the best, Charmaine
Peter Ball who spoke to us was very…
Peter Ball who spoke to us was very competent, knowledgeable and gave us advice when we asked. Very easy to book the cruise we wanted.
24 juillet 2026
Réponse de Hays Travel - Fareham
Thank you for your wonderful feedback! I am so pleased to hear that I was able to help you so well and that booking your cruise was very easy. We hope you have a fantastic trip!
Kind Regards
Peter B
Hays Travel Fareham
Good service and found the holiday that…
Good service and found the holiday that we wanted. Thanks Peter
21 juillet 2026
Réponse de Hays Travel - Fareham
Thank you for your wonderful review! I am so pleased to hear that you received good service and found the perfect holiday with us. I really appreciate your kind words.
Kind Regards
Peter B
Hays Travel
Very helpful Travel Consultant
Very helpful Travel Consultant, explained everything she did to make the booking and was friendly.
21 juillet 2026
Réponse de Hays Travel - Fareham
Thank you for your kind words! We are so pleased to hear that I provided such a helpful and friendly experience. We hope you have a wonderful trip!
Kind Regards
Charmaine G
Hays Travel Fareham
Réponse de Hays Travel - Fareham
Hi Marie,
Thank you very much for your positive feedback.
Kind regards
Gillian
Réponse de Hays Travel - Fareham
Thank you for taking the time to leave us a review we really appreciate this!!
Great service at Hays fareham
Charmaine was very helpful, friendly and efficient. She was also able to offer personal experience of the hotels and places we were looking at.
21 juillet 2026
Réponse de Hays Travel - Fareham
Thank you so much for your wonderful review! We are so pleased to hear that I was helpful and efficient, and that you liked that you found my personal experience was valuable.
Kind Regards
Charmaine
Hays Travel Fareham
Very helpful and friendly
Very helpful and friendly. The holiday wanted wasn't available ,but I found one that looks really good and at a good time of year. Would recommend to family and friends.
18 juillet 2026
Réponse de Hays Travel - Fareham
Thank you for taking the time to leave us a review we really appreciate this, i'm glad we were able to get an alternative trip booked for you to look forward too
Kind Regards
Jamie-Lee
Summer holidays 26
Very helpful and provided everything we asked for.. very quickly..always very pleased with the service they give.we have used Hays many times .
17 juillet 2026
Réponse de Hays Travel - Fareham
Good morning to you both! Thank you so much for taking the time to leave a 5* review, we really are grateful. I'm so pleased we could find something that was ticking the boxes for you, and I hope you both have a wonderful time. See you again soon! Charmaine
Never been on a cruise before was very…
Never been on a cruise before was very helpful the lady was brilliant went through all we needed to know plus more come away very happy many thanks
18 juillet 2026
Réponse de Hays Travel - Fareham
Thank you for taking the time to leave us a review we really appreciate this
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