I was helped initially by a young man, he was not used to TUI cruise and stay website but sorted it out in the end. Also the woman employee sat behind him helped me out by checking that I could hire a... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I was helped initially by a young man, he was not used to TUI cruise and stay website but sorted it out in the end. Also the woman employee sat behind him helped me out by checking that I could hire a... Voir plus
L'entreprise a répondu
Gave Macy a list of requirements left her for a couple of hours and upon our return she had a list of hotels and destinations for my wife and I to look at and within 20-30 minutes our holiday was book... Voir plus
L'entreprise a répondu
We have always headed over to hays travel for booking our holidays, there is no better feeling than actually going into store and speaking to somebody in person. Over the past year Ashleigh Graham ba... Voir plus
L'entreprise a répondu
Emma was great, she helped pull together all the elements of our special fly-cruise Asia-Australia for 2028. She was patient and knowledgeable about the 3rd party company, she ensured they were offer... Voir plus
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
28 Church Street, CH6 5AL, Flint, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great experience booking my holiday. Very helpful lady (Emma) & very knowledgeable.
Emma was honest about certain holidays that she did not feel I would like or enjoy - I appreciated this.
Thank you

Réponse de Hays Travel - Flint

Réponse de Hays Travel - Flint
This was the first occasion I have used Hays Travel, and I was recommended to contact Rhian. From the outset until conclusion Rhian provided exceptional customer service and offered numerous alternatives as our selection as to where we wanted to stay clarified. Rhian double checked everything before finalising the booking and taking payment. I cannot commend her enough and the training you have provided. Many thanks.

Réponse de Hays Travel - Flint
Wouldn’t go anywhere else - the staff are all so helpful and friendly.
They go over and above after you’ve booked with help with check in and parking

Réponse de Hays Travel - Flint
If we want to book a cruise we always head for Macey in the Flint office! She always listens to what we want, then goes out of her way to make sure that she finds it for us. It always amazes me that she never fails to remember my name. The personal touch makes a huge difference.

Réponse de Hays Travel - Flint
Very helpful with great ideas and always a welcome smile 😃

Réponse de Hays Travel - Flint

Réponse de Hays Travel - Flint
Very knowledgeable about holiday booked. Gave all the information we needed.
Polite and friendly service

Réponse de Hays Travel - Flint

Réponse de Hays Travel - Flint
First of all welcomed by the lovely smiling Rhian.
She was so efficient at her job , and our holiday was all booked, boarding passes downloaded & island taxes complete . Always a pleasure using Hays , for our bookings. We should all do more to support local businesses.

Réponse de Hays Travel - Flint
Emma was very efficient, friendly and understood what type of holiday we were looking for. She navigated us through the search and used her knowledge to help us to form a short list.
We are happy with the booking we made and are looking forward to this holiday.
Book a holiday quick and easy no fuss as I wanted very professional

Réponse de Hays Travel - Flint
As usual, booked holiday with Rhian. Very helpful and advised which destinations suited our requirements.
Recommended.

Réponse de Hays Travel - Flint
I've used this company a few times
Always very helpful and kind
I give them a price I can afford for a holiday and they search Always for a better deal.

Réponse de Hays Travel - Flint
Our experience on booking our holiday was very easy and the young trainee epwho dealt with our booking was really lovely along with the lady who was training her. I always use our local hayes travel in flint because I know we will be well looked after and can always rely on them to help if we are ever concerned about things.

Réponse de Hays Travel - Flint

Réponse de Hays Travel - Flint
Emma was extremely helpful and informative, sorted everything out for us and answered all of our questions.

Réponse de Hays Travel - Flint
The sales advisor was really helpful and took the time to understand what I needed. She was incredible and definatly deserves a promotion

Réponse de Hays Travel - Flint
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.