Hays Travel - Gainsborough Avis 

406
TrustScore 5 sur 5

4,9

Beaumont Street, Unit 13A, Marshalls Yard, DN21 2NA Gainsborough, England, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

We found that Hannah at Hays Travel at Gainsborough really listened to our requests. She gave good advice, came up with some quotes we were happy with but then after we did some research, we changed... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We booked with Hays Travel Gainsborough for the first time this year and have just booked again for 2027. Alice is great, listens to your requests and comes up with the perfect holiday. I would have n... Voir plus

Noté 5 sur 5 étoiles

Excellent service from friendly, helpful and knowledgeable staff. I went in knowing the holiday i wanted and was able to get a discount which i wasn't expecting. Staci also sorted out passenger as... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

On walking into the store we were greeted by warm friendly staff. Staci dealt with our initial enquiry and was really helpful. When we received our quote and returned to the store we were met by Hanna... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • Beaumont Street, Unit 13A, Marshalls Yard, DN21 2NA, Gainsborough, England, Royaume-Uni

  • 01427333025

4,9

Excellent

TrustScore 5 sur 5

406 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(406)

120 299 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Hays Travel 1This is the first time I’ve booked…

This is the first time I’ve booked through Hays Travel - the young lady dealing with the booking seemed friendly, clean and knowledgeable - she was able to answer any questions we had.

22 mai 2026
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Réponse de Hays Travel - Gainsborough

Thank you so much Helen for taking the time to write this lovely review. We will be sure to pass this onto Hannah :)

Noté 5 sur 5 étoiles

Very Helpful

The Ladies at Hays Gainsborough are always very cheerful and helpful.

13 mai 2026
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Réponse de Hays Travel - Gainsborough

Thank you so much for this lovely review

Noté 5 sur 5 étoiles

The experience was made great by AliceAlice

The experience was made great by Alice, what i was booking was complex and difficult and she was very patient and professional, she couldn't have been any better

10 mai 2026
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Réponse de Hays Travel - Gainsborough

Thank you so much for your kind words! We’re delighted to hear Alice made the process smooth and stress-free for you. We’ll be sure to pass on your lovely feedback to her — she’ll really appreciate it!

Noté 5 sur 5 étoiles

Staff are very efficient and welcoming…

Staff are very efficient and welcoming and easy to speak to, they made the experience of booking the flight, hotel and airport car parking very easy

7 mai 2026
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Réponse de Hays Travel - Gainsborough

Thank you so much for this lovely review :) We wish you a fabulous holiday.

Noté 5 sur 5 étoiles

Great service

We visited Hays Travel in Gainsborough and Alice helped us book our holiday for 2028.
Always fantastic service at Hays Travel and all the staff are helpful, friendly and knowledgeable.

2 mai 2026
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Réponse de Hays Travel - Gainsborough

Thank you for this lovely review :) We hope you have a fantastic holiday

Noté 5 sur 5 étoiles

Staff very helpful

Staff very helpful, questions answered, nothing was a problem. Would recommend.

26 avril 2026
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Réponse de Hays Travel - Gainsborough

Thank you so much for your lovely review Sue - We hope you have a fantastic holiday :)

Noté 5 sur 5 étoiles

Good customer relations and very…

Good customer relations and very helpful staff. Got all info that was need for my holiday. Thankyou

28 avril 2026
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Réponse de Hays Travel - Gainsborough

Thank you for taking the time to write this lovely review. We hope you have a fantastic holiday

Noté 5 sur 5 étoiles

Friendly welcoming professional agents.

Friendly welcoming professional agents. Provided efficient service from start to finish, making the booking experience, smooth, stress free and enjoyable.

26 avril 2026
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Réponse de Hays Travel - Gainsborough

Thank you so much for taking the time to write this lovely review :) We hope you have a fantastic holiday

Noté 5 sur 5 étoiles

I’ve never travelled abroad before

I’ve never travelled abroad before, the help I received from Hannah was first class, she put me at ease, and took me through everything step by step, I couldn’t have asked for more. She’s a credit to the company..as I’m sure all the staff are.i’d definitely use Hays Travel again.

21 avril 2026
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Réponse de Hays Travel - Gainsborough

Thank you so much for your lovely feedback! We’re thrilled to hear that Hannah made your first trip abroad such a smooth and reassuring experience. She’ll be delighted to know how much her support meant to you. We look forward to helping you plan your next adventure!

Noté 5 sur 5 étoiles

Great visit yesterday into the…

Great visit yesterday into the Gainsborough shop .
They sorted out my wife’s assist needs for our holiday soon .
We also booked another holiday too great price etc.Hannah & Lisa were fab thanks again ladies .

28 avril 2026
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Réponse de Hays Travel - Gainsborough

Thank you so much for this lovely review Gary :) We hope you have a fantastic holiday.

Noté 5 sur 5 étoiles

Everybody was very friendly and Ashley…

Everybody was very friendly and Ashley was very helpful and very friendly we had a laugh so it was a pleasure going in .

23 avril 2026
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Réponse de Hays Travel - Gainsborough

Thank you so much David :) - We hope you have a lovely Holiday

Noté 5 sur 5 étoiles

Excellent Service

Made an initial enquiry with a wonderful lady called Alice at the Gainsborough Branch and she was amazing. Took all our details and kept us up to date with when it was available book. Courtesy calls, emails and in person chats. We couldn't of asked for better. Booking our special trip and again she was fantastic. So friendly, knowledgeable, professional and lots of fun. Will definitely book with Alice again. 5 stars.

14 avril 2026
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Réponse de Hays Travel - Gainsborough

Thank you so much for your lovely review! We're delighted to hear Alice provided such fantastic service from start to finish. We'll be sure to pass on your kind words—she’ll be thrilled. We look forward to helping you plan your next special trip!

Noté 5 sur 5 étoiles

Efficient service

Efficient service, catering for what we asked for.
We are in the process of planning a trip in the autumn, and we also wanted to book a short break in the early summer.

20 avril 2026
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Réponse de Hays Travel - Gainsborough

Thank you so much for your lovely review Mark. We will make sure this gets passed onto Hannah. Wishing you both a lovely holiday :)

Noté 5 sur 5 étoiles

First class service

Very friendly helpful and professional service. Every one goes that extra mile to help you. Well Done to all at Gainsborough and Retford shops. A credit to the company

21 avril 2026
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Réponse de Hays Travel - Gainsborough

We appreciate your kind words! It's great to hear you received friendly, helpful, and professional service. We're so pleased our teams went the extra mile for you.

Noté 5 sur 5 étoiles

First class service

First class service, very helpful to a older person

20 avril 2026
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Réponse de Hays Travel - Gainsborough

Thank you so much David :) We hope you have a wonderful holiday.

Noté 5 sur 5 étoiles

Great experience at hays travel Gainsborough

Great experience at hays travel Gainsborough . Greet with friendly efficient staff . Dealt with Staci to start with and then when went back after the weekend as needed to check dates at work and Staci on annual leave we dealt with Hannah . Both ladies where exceptional and we came away with a holiday booked and really happy with the service we had received.

13 avril 2026
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Réponse de Hays Travel - Gainsborough

Thank you so much for taking the time to write this lovely review. We really do appreciate it. We hope you have a fantastic holiday.

Noté 5 sur 5 étoiles

Always get greeted with a smile and…

Always get greeted with a smile and very helpful another holiday booked

15 avril 2026
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Réponse de Hays Travel - Gainsborough

Thank you so much for this lovely review Beverley- We hope you have a fantastic Holiday :)

Noté 5 sur 5 étoiles

Italian holiday

My husband & I visited the Gainsborough branch to book a holiday to Rome for our silver wedding anniversary. Having not been abroad for many years we were feeling a little anxious & unsure of what to do. We need not have worried. Alice was amazing! Her professionalism & knowledge was second to none. She instantly made us feel welcome & completely at ease. We left looking forward & excited about our upcoming holiday & reassured that everything was in hand & arranged. Would highly recommend this branch & will definitely be booking from there in the future 😊

11 avril 2026
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Réponse de Hays Travel - Gainsborough

Thank you so much for your lovely review! We’re delighted Alice was able to make you feel at ease and help plan such a special trip. Wishing you a wonderful silver anniversary in Rome — we look forward to helping you again in the future 😊

Noté 5 sur 5 étoiles

Great Customer service

Customer Service was top notch and extremely helpful staff who also managed to get us a good discount

8 avril 2026
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Réponse de Hays Travel - Gainsborough

Thank you so much for taking the time to wite this lovely review. We will be sure to pass this onto Ashley :)

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