We went into Hays on the off chance looking for a last minute holiday, with only 2 days notice. Katie searched for ages to find us a great holiday, and even sorted airport parking/checked us in so we... Voir plus
L'entreprise a répondu
Unit 7 Wesley Square Shopping Centre, Wesley Square, DN14 5EZ Goole, England, GB
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We went into Hays on the off chance looking for a last minute holiday, with only 2 days notice. Katie searched for ages to find us a great holiday, and even sorted airport parking/checked us in so we... Voir plus
L'entreprise a répondu
Booked a self drive holiday in Iceland with the help of Olivia. She was extremely helpful, listened to all our wishes and managed to put together what looks like an amazing break. Communication throug... Voir plus
L'entreprise a répondu
We saw Bev at Goole and thought we knew what we wanted. Bev took the time to listen to our requirements and suggested an option to us. It’s was exactly what we wanted and we are now booked on a buck... Voir plus
Excellent service, Maisie at the Goole branch really looked after us. Looked for better deals, changed a hotel for a better located one, couldn't be more helpful
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Unit 7 Wesley Square Shopping Centre, Wesley Square, DN14 5EZ, Goole, England, Royaume-Uni
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From start to finish we had excellent service from Hays Travel. The girls were lovely and couldn’t have been more helpful, would definitely recommend

Réponse de Hays Travel - Goole
As always with the ladies at hays travel can't help you enough to get your perfect holiday no problem checking and rechecking any requirements excellent service this was the first time booking at the goole branch

Réponse de Hays Travel - Goole
The lady who helped us book our holiday was so helpful and brilliant at her job. Made the whole experience easy

Réponse de Hays Travel - Goole
Olivia was very friendly and went through everything with us, made the process easy and exciting

Réponse de Hays Travel - Goole
Staff was lovely booking process was easy all sorted within 20mins

Réponse de Hays Travel - Goole
Couldn't have been more helpful to provide our dream holiday. Excellent knowledge and understanding. Excellent personnel skills and knew how to get the information out of us.

Réponse de Hays Travel - Goole
Olivia was polite and professional and made the whole process easy. Top marks Olivia you looked after us well
Kev & kim Brown

Réponse de Hays Travel - Goole
Bev was professional and friendly A good knowledge of the business

Réponse de Hays Travel - Goole
We were listened to and therefore our needs were met

Réponse de Hays Travel - Goole
All good and efficiently done everything explained clearly

Réponse de Hays Travel - Goole

Réponse de Hays Travel - Goole
Katie, Our advisor/helper was just so patient and knowledgeable with us. We had about 4 or 5 destinations that we couldn't decide between, she kept sending us as much information as possible and never rushed us, we eventually decided to go with the Norwegian Fjords cruise. The whole experience has been pleasurable and never felt like a hard sell, we felt that our happiness was always at the forefront of the booking. We will definitely be recommending Katie and Hays Goole to our friends and family.

Réponse de Hays Travel - Goole
Nothing was too much trouble such as checking reviews of hotels in TripAdvisor etc. quick and easy to book

Réponse de Hays Travel - Goole
As usual the staff, particularly Alysha, were very professional, knowledgeable and supportive. Alternative suggestions were given which sparked our interest.
The only negative was the time the offsite Hays cruise team took to respond to the agents requests for cruise details and prices. Not good.

Réponse de Hays Travel - Goole
The staff were really helpful,and nothing was too much trouble.

Réponse de Hays Travel - Goole
Great customer service from Alysha. Nothing was too much trouble finding the right deal to suit me needs.

Réponse de Hays Travel - Goole
The girls in the shop was very helpful from me phoning up and inquiring to call backs and shop visit
Well done very friendly store will definitely be booking agon through them

Réponse de Hays Travel - Goole
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