Staff, cheerful,accurate, looking into every situation on the cruise. left feeling all items covered and where to go if further information needed
L'entreprise a répondu
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Lisez les avis des autres
Stacey was very knowledgeable about our travel questions. Professional yet friendly. Was able to navigate any queries we had swiftly if she needed to clarify. Her colleague Sam also assisted if she... Voir plus
L'entreprise a répondu
When we went in to look at options Sam was really helpful. Along the way to booking many changes and requests of options and pricing were taken on board. Things I didn't understand are that flights... Voir plus
L'entreprise a répondu
Fantastic , easy and super friendly Ethan was a great help . Gave me all the information I needed and got the job done quickly
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
104 High Street, NE3 1HB, Gosforth, Royaume-Uni
- 0191 6540070
4,9
Excellent
483 avis
Demande des avis aux clients
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It was quite painless quick break.
It was quite painless. The staff were very friendly, and as I.ideal have just moved to the area
12 janvier 2025
Réponse de Hays Travel - Gosforth
We hope you have a fantastic time in Benidorm and we will be happy to help with any future holidays, thanks for the kind words. Sam Branch Manager.
I saw Bella again and she found the…
I saw Bella again and she found the holiday I wanted at a cheaper price than online. She made the whole process so easy and she will sort out all the paperwork. Brilliant service. Thank you x
8 janvier 2025
Réponse de Hays Travel - Gosforth
Thank you so much for booking through us again and i hope you and your boys have an amazing time away.
Pop back in to store and let us know how your holiday went 😊
Thanks Bella 😊
Listened to our requirements & made…
Listened to our requirements & made every effort to find suitable hotel.Very helpful staff all round.thankyou
14 janvier 2025
Réponse de Hays Travel - Gosforth
Thank you for your kind feedback, Your Gran Canaria holiday looks lovely and I'm sure you will enjoy yourselves.
Thanks Bella. Retail Apprentice 😊
Very helpful
Very helpful, nothing was too much trouble. Isabella provided a high level of customer service. Samantha was also very helpful.
10 janvier 2025
Réponse de Hays Travel - Gosforth
Thank you for your kind feedback, It was lovely meeting you and glad we managed to find you the perfect holiday.
I'm sure you will have a lovely time away, it looks to be a lovely hotel, Hope you enjoy yourselves 😊
Thanks Bella 😊
Always use Hays
I’ve used Hays for years to book all my holidays. The staff are always great. I wouldn’t consider anywhere else for holiday bookings. My daughter has hidden disabilities and they go above and beyond to make sure we have a great journey
5 janvier 2025
Réponse de Hays Travel - Gosforth
Thank you for your kind words. Glad we could help you with another lovely holiday. Hope you both have a great time in Kos
Stacey, Assistant Manager
A wonderful booking agent
A wonderful booking agent, really pleasant and helpful at the high street branch at gosforth.
5 décembre 2024
Réponse de Hays Travel - Gosforth
Thank you so much for your kind feedback, I hope you both had a lovely time away and enjoyed Gran Canaria :)
the girls make you very welcome
the girls make you very welcome, and our so helpfull, and remember you even if they havnt seen you for a few weeks.
27 novembre 2024
Réponse de Hays Travel - Gosforth
It was great to be able to help you out booking another holiday to the beautiful Sorrento, we will see you before you go off to Dubai in March. Sam Branch Manager
Very helpful staff member
Very helpful staff member - Zoe - went above and beyond to find us the hotel accommodation which we wanted
20 novembre 2024
Réponse de Hays Travel - Gosforth
Thank you for your kind words. Glad we managed to get the hotel you wanted. I'm sure you will have a fab time in Gambia!
Zoe, Travel Consultant :)
Very helpful company
10 novembre 2024
Réponse de Hays Travel - Gosforth
Thank you for your feedback. Hope you all have a great time in Italy
Stacey, Assistant Manager
Our go to travel agent!
7 novembre 2024
Réponse de Hays Travel - Gosforth
Pleasure booking you again, Have a lovely time away :)
Thanks Bella
Stacey was helpful and very informative…
Stacey was helpful and very informative helped us to understand the different holidays available which helped us make the right decision always use hays Gosforth
6 novembre 2024
Réponse de Hays Travel - Gosforth
Thank you for your feedback. Was lovely seeing you again.
Hope you both have a lovely time on your first cruise holiday and can't wait to hear about it
Stacey, Assistant Manager
Icon of the seas
Called in to look at royal Caribbean cruises and spoke with Stacey. She was very knowledgeable and took time to go through all the options with us. She sorted everything out for us, took the hassle out of doing it ourselves.
22 octobre 2024
Réponse de Hays Travel - Gosforth
Thank you for your feedback. Was lovely meeting you both and going through all the options.
Hope you both have an amazing time on your first cruise holiday
Stacey, Assistant Manager
Hays Travel Great Service from Zoe
Easy to arrange our New Yoork trip , Zoe in the Gosforth branch sorted all queries and was professional in all areas.Great communication and good price.
Would recommend without hesitation.
Top class service
16 octobre 2024
Réponse de Hays Travel - Gosforth
Thanks so much for the lovely feedback.
It was a pleasure helping you get booked for New York. I know you will all have a fab time away!
Zoe, Travel Consultant :)
How helpful the staff were when we were…
How helpful the staff were when we were in the shop
2 octobre 2024
Réponse de Hays Travel - Gosforth
Thank you for your feedback. Hope you have a great time in Benidorm
Stacey, Assistant Manager
Réponse de Hays Travel - Gosforth
It was lovely to meet you both on Saturday, I am sure you will enjoy the costa del sol and I hope to help arrange any further future holidays for you. Sam Branch Manager
Great service
Great service, helpful, friendly and comfortable. Very trustworthy and reliable, especially with concerns older customers might have. Always approachable at any time.
5 octobre 2024
Réponse de Hays Travel - Gosforth
Thank you for your kind feedback. Was lovely meeting you both and hope you have an amazing time in New York!
Stacey. Assistant Manager
Bella was excellent in communication…
Bella was excellent in communication and was very prompt with replies to all of my questions. The package was as stated with no hidden costs and inclusions were as stated. Bella went above and beyond to find me the perfect package and I am extremely grateful for all of her help! I would 100% recommend Hays Travel - Gosforth to any one wanting to use their services.
27 septembre 2024
Réponse de Hays Travel - Gosforth
Hi Lilly, thank you so much for your kind feedback. Your going to enjoy Paris so much and its a lovely occasion to be going for over Valentines day. Hope you have a lovely time away.
Thanks Bella
Retail Apprentice
ZOE the agent was great I told her what…
ZOE the agent was great I told her what I was looking at and she sent time helping choose the best package we'll done
25 septembre 2024
Réponse de Hays Travel - Gosforth
Thank you so much for the lovely feedback. I know you will all have a fab time on your cruise.
Zoe, Travel Consultant :)
Being able to talk
Being able to talk, in depth, clarifying my thoughts unflustered. Supportive suggestions to give alternatives to initial choices for destinations. All enquiries and options explored and improved when necessary. The budget guidance was kept in mind, without pressure to go over the limit. Time spent deciding on main features to ensure the trip was tailored to desired expectations.
22 septembre 2024
Réponse de Hays Travel - Gosforth
Thank you for your kind words. We're glad you found the process of planning your trip to be a positive experience.
It was lovely meeting you both and hope you have an amazing time in Japan
Stacey, Assistant Manager
Réponse de Hays Travel - Gosforth
Thank you for the feedback. I know you will both have a great time in Spain
Zoe, Travel Consultant :)
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