Hays Travel - Hanley Avis 

697
TrustScore 5 sur 5

4,9

2 - 2a Fountain Square, ST1 1LG Hanley, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The original representative - Joy- was really helpful in helping us to find a holiday. She was very patient and her knowledge and experience helped in recommending places that were suited to our deman... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Having spent approximately 4 hours in the Hanley branch, across the Saturday and Sunday. We finally came out with a City break to Italy and a Med cruise. Having dealt with Kelly, Mark and Joy (th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We only called in to get prices and see what was available to us budget wise. 3 hours later and alit of patients and help from joy we booked our first family holiday together. Joy was friendly full of... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Joy was incredible really knew her stuff!! Very knowledgeable on the area, the hotels and places to eat and trips, i found the whole experience top-notch from start to finish! Always booked online pre... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • 2 - 2a Fountain Square, ST1 1LG, Hanley, Royaume-Uni

  • 01782692752

4,9

Excellent

TrustScore 5 sur 5

697 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(697)

120 299 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

So happy we chose Hays Travel in Hanley…

So happy we chose Hays Travel in Hanley Aidan was amazing we had a load of questions and he answered them with professionalism we came away with the knowledge of knowing that all is going to be just perfect

20 août 2025
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Réponse de Hays Travel - Hanley

Thank you for taking time to leave a lovely review. many thanks

Noté 5 sur 5 étoiles

I saw Jody in the Hanley store to…

I saw Jody in the Hanley store to discuss a holiday that I had seen and thankyou to Jody giving me the information I needed - I ended up booking the holiday in February to Las Vegas/Los Angeles and 7 night cruise around Mexico thankyou Jody

16 août 2025
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Réponse de Hays Travel - Hanley

Thank you for booking with us and taking the time to leave a lovely, positive review. We hope you have a fantastic time on your bucket list adventure! Many thanks, Mark & the team.

Noté 5 sur 5 étoiles

He was so helpful with us

He was so helpful with us, very kind and so inpatient.

I would recommend him as one of the best due to his kindness and compassion

15 août 2025
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Réponse de Hays Travel - Hanley

Thank you for booking with us and taking the time to leave a lovely positive review. Many thanks, Mark & the team

Noté 5 sur 5 étoiles

In our experience ,Aiden was very…

In our experience ,Aiden was very helpful,polite and gave us all the information and answered all the questions we had about the holiday we booked.

14 août 2025
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Réponse de Hays Travel - Hanley

Thank you for booking with us and taking the time to leave a lovely review. Have a wonderful holiday. Many thanks, Mark & the team

Noté 5 sur 5 étoiles

We were assisted by Aidan and he was…

We were assisted by Aidan and he was amazing helped us find the best holiday for us listened to everything we wanted and found it,
nothing was too much for him either he was very polite and very welcoming, our son is adhd and he was amazing with him too.

10 août 2025
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Réponse de Hays Travel - Hanley

Thank you for booking with us and taking the time to leave such a lovely positive review. We hope you have an amazing holiday! Many thanks, Mark & the team

Noté 5 sur 5 étoiles

Really good experience

I telephoned the local branch in Hanley and enquired about a deal that I had seen in the window, I spoke to a lovely lady named Joy and she looked into my enquiry and then rang me back with all the information and different dates and flights available. My husband and myself called in to the branch the next day and spoke to Joy and booked the short break that we wanted. Joy was so very helpful and nothing was to much trouble for her, great customer service.

8 août 2025
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Réponse de Hays Travel - Hanley

Thank you for booking with us and taking the time to leave such a lovely positive review. Have a fantastic holiday! Many thanks, Mark & the team

Noté 5 sur 5 étoiles

Very helpful and pleasant

Very helpful and pleasant

2 août 2025
Logo de Hays Travel - Hanley

Réponse de Hays Travel - Hanley

Thank you for booking with us and taking the time to leave a lovely review. Many thanks, Mark & the team.

Noté 5 sur 5 étoiles

Fantastic experience

We booked our holiday with the help of Joy at the Hanley branch, and her expertise was second to none, she went above and beyond to help get myself and my husband the best holiday. Thanks Joy you are a shining star at Hays

31 juillet 2025
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Réponse de Hays Travel - Hanley

Thank you for booking with us and taking the time to leave such a positive review. Have a wonderful holiday! Many thanks, Mark & the team

Noté 4 sur 5 étoiles

Always very helpful and makes bookings…

Always very helpful and makes bookings easy because we don't have to do everything online ourselves.

21 juillet 2025
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Réponse de Hays Travel - Hanley

Thank you for booking with us and taking the time to leave a positive review. Many thanks, Mark & the team.

Noté 5 sur 5 étoiles

the assistant was very helpful and…

the assistant was very helpful and efficiant

29 juillet 2025
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Réponse de Hays Travel - Hanley

Thank you for booking with us and taking the time to leave a positive review. Many thanks, Mark & the team

Noté 5 sur 5 étoiles

I wasn't sure about what cruise i…

I wasn't sure about what cruise i wanted, the lady gave me advise and ended up booking

24 juillet 2025
Logo de Hays Travel - Hanley

Réponse de Hays Travel - Hanley

Thank you for booking with us, we are glad we got you a cruise sorted :) Many thanks, Mark & the team

Noté 5 sur 5 étoiles

The member of staff being patient and…

The member of staff being patient and listening to what we specifically wanted for our holiday. The staff member taking time to look at all options available to get us our perfect holiday.

17 juillet 2025
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Réponse de Hays Travel - Hanley

Thank you for booking with us and taking the time to leave such a lovely review. Have a wonderful holiday! Many thanks, Mark & the team.

Noté 5 sur 5 étoiles

Top Staff.

I never go anywhere else to book a holiday. All the staff at Hanley are so helpful, far far superior to Tui.

23 juillet 2025
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Réponse de Hays Travel - Hanley

Thank you for booking with us and taking the time to leave such a positive review. Have a fantastic holiday! Many thanks, Mark & the team

Noté 5 sur 5 étoiles

Aidan was excellent did his best to get…

Aidan was excellent did his best to get the holiday I wanted nothing was to much trouble would definitely use hays travel again

22 juillet 2025
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Réponse de Hays Travel - Hanley

Thank you for booking with us and taking the time to leave a lovely review. Have a fantastic holiday! Many thanks, Mark & the team

Noté 5 sur 5 étoiles

Very helpful and informative made us…

Very helpful and informative made us aware of all options when we found our favoured location and hotel got us the best price through airport flight comparrisons very helpfol

19 juillet 2025
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Réponse de Hays Travel - Hanley

Thank you for booking with us and taking the time to leave a lovely positive review. Have a wonderful holiday! Many thanks, Mark & the team

Noté 5 sur 5 étoiles

Great service as always from the team…

Great service as always from the team in Hanley.

18 juillet 2025
Logo de Hays Travel - Hanley

Réponse de Hays Travel - Hanley

Thank you for booking with us and taking the time to leave a positive review. Have a wonderful holiday! Many thanks, Mark & the team.

Noté 5 sur 5 étoiles

Went into Hanley store looking for a…

Went into Hanley store looking for a holiday as was sat down with mark the manager he found what I wanted at a price I wanted as always service excellent other staff in store very pleasant will return as always thank you very much mark

18 juillet 2025
Logo de Hays Travel - Hanley

Réponse de Hays Travel - Hanley

Thank you for booking with us and taking the time to leave a lovely, positive review. Have a wonderful holiday! Many thanks, Mark & the team.

Noté 5 sur 5 étoiles

As soon as me and my partner walked…

As soon as me and my partner walked into the shop ( Hanley Stoke - on-Trent ) we were greeted by three lovely staff , Aidan asked us to sit down and asked what kind of holiday we wanted bless him we were there over two hours looking at everything from cruises to beach holidays, we wanted to week’s break within three weeks , Ian glad to say Aidan found us one that we were both happy with . The whole experience from start to finish was amazing we felt really happy he did everything for us including our euros. We will definitely be back to book our future holidays with hays travel by the way we are both in our seventies . Thank you too Aidan .

16 juillet 2025
Logo de Hays Travel - Hanley

Réponse de Hays Travel - Hanley

Thank you for booking with us and taking the time to leave such a positive review. Have a wonderful holiday! Many thanks, Mark & the team

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