Hays Travel - Hanley Avis 

694
TrustScore 5 sur 5

4,9

2 - 2a Fountain Square, ST1 1LG Hanley, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The original representative - Joy- was really helpful in helping us to find a holiday. She was very patient and her knowledge and experience helped in recommending places that were suited to our deman... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Having spent approximately 4 hours in the Hanley branch, across the Saturday and Sunday. We finally came out with a City break to Italy and a Med cruise. Having dealt with Kelly, Mark and Joy (th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We only called in to get prices and see what was available to us budget wise. 3 hours later and alit of patients and help from joy we booked our first family holiday together. Joy was friendly full of... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Joy was incredible really knew her stuff!! Very knowledgeable on the area, the hotels and places to eat and trips, i found the whole experience top-notch from start to finish! Always booked online pre... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • 2 - 2a Fountain Square, ST1 1LG, Hanley, Royaume-Uni

  • 01782692752

4,9

Excellent

TrustScore 5 sur 5

694 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(694)

119 953 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

We always use Hays travel in Hanley

We always use Hays travel in Hanley.
We find Kerry always patient helpful and willing to go the extra mile in finding our holiday.

1 octobre 2025
Logo de Hays Travel - Hanley

Réponse de Hays Travel - Hanley

Thank you for the lovely review Mark and the team at Hanley

Noté 5 sur 5 étoiles

So happy with service provided

So happy with service provided. Very informative.

28 septembre 2025
Logo de Hays Travel - Hanley

Réponse de Hays Travel - Hanley

Thank you for booking with us and leaving a positive review, we hope you have a wonderful holiday. Many thanks, Mark & the team

Noté 5 sur 5 étoiles

Very helpful lady,Kelly,nothing was too…

Very helpful lady,Kelly,nothing was too much to ask for,she tried all routes for cheapest price,once home I called back to add another person on the booking,she didnt hesitate that it was nearly home time and continued to sort everything for me,always book with hays travel ,always feel welcome,thank you kelly,hanley branch x

21 septembre 2025
Logo de Hays Travel - Hanley

Réponse de Hays Travel - Hanley

Hi Michelle, thank you for taking the time to complete our review, we appreciate your kind words and would like to thank you again for booking with us, thanks Mark and the team

Noté 5 sur 5 étoiles

Brilliant customer service, friendly staff

Brilliant customer service, friendly staff, always find exactly what I'm looking for.
This is the 3rd time this year I've booked with Joy, she is wonderful at sorting out my holidays, I can always rely on her, and a great asset to the company. The whole team in the Hanley store are all very welcoming and nothing is too much trouble for them. Look forward to many more holidays booked with them. Thanks everybody

27 septembre 2025
Logo de Hays Travel - Hanley

Réponse de Hays Travel - Hanley

Hi Joan thank you for your lovely comments towards Joy and the store and again thank you for booking with us, thanks Mark and the team.

Noté 5 sur 5 étoiles

Great service as usual from Mark

Great service as usual from Mark in Hanley. Been booking with him now for over 20 years and never had a bad experience. Highly recommend!

20 septembre 2025
Logo de Hays Travel - Hanley

Réponse de Hays Travel - Hanley

Hi Graham, thank you for your review it is much appreciated and again thank you for booking with us, thanks Mark and the team.

Noté 5 sur 5 étoiles

Very helpful and nothing was to much…

Very helpful and nothing was to much trouble

24 septembre 2025
Logo de Hays Travel - Hanley

Réponse de Hays Travel - Hanley

Thank you for booking with us again and taking the time to leave a lovely review. Have a wonderful holiday! Many thanks, Mark & the team

Noté 5 sur 5 étoiles

Very helpful

Discussed different options for christmas markets

14 septembre 2025
Logo de Hays Travel - Hanley

Réponse de Hays Travel - Hanley

Thank you for booking with us again and taking the time to leave a lovely review. Have a wonderful holiday! Many thanks, Mark & the team

Noté 5 sur 5 étoiles

Joy at the Hanley branch was amazing 👍

Joy at the Hanley branch was amazing. We went on the Saturday with a spontaneous trip idea and were flying Sunday for 3 nights to Zante. Joy booked, checked us in and printed everything off for us. It was a pity she wasn't flying the plane😀 5 star service, no stress, and unforgettable experience we will definitely be going back to book again (hopefully with Joy) 👍

7 septembre 2025
Logo de Hays Travel - Hanley

Réponse de Hays Travel - Hanley

Thank you for booking with us and taking the time to leave such a lovely positive review for Joy :) Many thanks, Mark & the team

Noté 5 sur 5 étoiles

Mark and the team are brilliant,would…

Mark and the team are brilliant,would not go anywhere else only Hays travel.

10 septembre 2025
Logo de Hays Travel - Hanley

Réponse de Hays Travel - Hanley

Thank you for booking with us again and taking the time to leave a lovely review. Have a wonderful holiday! Many thanks, Mark & the team

Noté 5 sur 5 étoiles

Expert advice professionally and simply…

Expert advice professionally and simply given

5 septembre 2025
Logo de Hays Travel - Hanley

Réponse de Hays Travel - Hanley

Thank you for booking with us again and taking the time to leave a lovely review. Have a wonderful holiday! Many thanks, Mark & the team

Noté 5 sur 5 étoiles

I am lucky to have booked my 4th…

I am lucky to have booked my 4th holiday this year. Jodie from Hanley branch has again excelled herself to finding yet another great looking hotel. I didn't know where to go this time as I'm trying to go 'everywhere' to get the experience of different countries. Been to Malta, Tenerife Corfu so far this year and now she found an ideal trip to Bulgaria. Great work Jodie and thank you for your patience 😁👍

1 septembre 2025
Logo de Hays Travel - Hanley

Réponse de Hays Travel - Hanley

Hi Debbie thank you for booking another holiday in store we are always more than happy to help. many thanks Mark and team

Noté 5 sur 5 étoiles

We usually book all holidays ourselves…

We usually book all holidays ourselves online but as the holiday was a cruise with add ons and options we needed advice. The guy in Hays was very knowledgeable, helpful and friendly. Cruise sorted! Roll on next year.

26 août 2025
Logo de Hays Travel - Hanley

Réponse de Hays Travel - Hanley

Hi Carol thank you very much for lovely comment, we really do appreciate the feedback and thank you again for booking with us, thanks Mark and the team.

Noté 5 sur 5 étoiles

The staff were friendly and very…

The staff were friendly and very helpful, Kelly organised my holiday, and nothing was to much trouble, thank you Kelly. I've booked 6 holidays in the past with Hays in Hanley, and I reccomend Hays to anyone wanting to book a holiday, they are brilliant.

24 août 2025
Logo de Hays Travel - Hanley

Réponse de Hays Travel - Hanley

Hi Jacqueline, thank you so much for your lovely words towards Kelly, and again thank you for booking with us again it is very much appreciated, thanks Mark and the team.

Noté 5 sur 5 étoiles

Hay's Travel Hanley

The Staff at Hayes Travel in Hanley are simply the best.with more experienced than most others Travel Agent.as the Staff have worked together throw all different Names of Travel Agents.and always find you the holiday you are looking for.And it is the only Travel Agent which does Direct debit each month and you can spread the cost over the months.so please remember you can go any where in the world 🌎🌍🌎🌍 with Hay'sTravel. Paying monthly.thankyou to all the very kind Staff.l am sorted out for 2027 now

29 août 2025
Logo de Hays Travel - Hanley

Réponse de Hays Travel - Hanley

Hi Christine , thank you for your lovely words we really do appreciate it, and it was lovely to see you and thanks for booking with us , thanks Hanley team

Noté 5 sur 5 étoiles

Jodie was very helpful at Hanley Branch…

Jodie was very helpful at Hanley Branch when we were enquiring about a Med cruise- no pressure then we called the following day to book Jodie not in office that day so Mark attended to us, also very helpful- thank you 😀

20 août 2025
Logo de Hays Travel - Hanley

Réponse de Hays Travel - Hanley

Thank you Mr Powell for coming into store and booking your cruise and the feedback

Noté 5 sur 5 étoiles

Hays travel Hanley were great at…

Hays travel Hanley were great at helping us with our holiday with all round from finding it matching prices and everything that came along with it thank you

17 août 2025
Logo de Hays Travel - Hanley

Réponse de Hays Travel - Hanley

Hi Nicola thank you so much for your lovely review and again thank you for booking with us, thanks Mark and the team.

Noté 5 sur 5 étoiles

Hays Travel Holiday Booking Experience

World class customer service from Hays Travel.
I contacted Hays Travel and I explained to the advisor the type of holiday that I was looking for and the destination.
Within a short period of time, the advisor called me back and provided me with a a range of good options.
I would definitely recommend Hays Travel to friends and family.

24 août 2025
Logo de Hays Travel - Hanley

Réponse de Hays Travel - Hanley

Hi Martin, thank you for review your comments mean a lot and we appreciate it, and again thank you for booking with us, thanks Mark and the team.

Noté 5 sur 5 étoiles

So happy we chose Hays Travel in Hanley…

So happy we chose Hays Travel in Hanley Aidan was amazing we had a load of questions and he answered them with professionalism we came away with the knowledge of knowing that all is going to be just perfect

20 août 2025
Logo de Hays Travel - Hanley

Réponse de Hays Travel - Hanley

Thank you for taking time to leave a lovely review. many thanks

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus