The original representative - Joy- was really helpful in helping us to find a holiday. She was very patient and her knowledge and experience helped in recommending places that were suited to our deman... Voir plus
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The original representative - Joy- was really helpful in helping us to find a holiday. She was very patient and her knowledge and experience helped in recommending places that were suited to our deman... Voir plus
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Having spent approximately 4 hours in the Hanley branch, across the Saturday and Sunday. We finally came out with a City break to Italy and a Med cruise. Having dealt with Kelly, Mark and Joy (th... Voir plus
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We only called in to get prices and see what was available to us budget wise. 3 hours later and alit of patients and help from joy we booked our first family holiday together. Joy was friendly full of... Voir plus
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Joy was incredible really knew her stuff!! Very knowledgeable on the area, the hotels and places to eat and trips, i found the whole experience top-notch from start to finish! Always booked online pre... Voir plus
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Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
2 - 2a Fountain Square, ST1 1LG, Hanley, Royaume-Uni
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We always use Hays travel in Hanley.
We find Kerry always patient helpful and willing to go the extra mile in finding our holiday.

Réponse de Hays Travel - Hanley

Réponse de Hays Travel - Hanley
Very helpful lady,Kelly,nothing was too much to ask for,she tried all routes for cheapest price,once home I called back to add another person on the booking,she didnt hesitate that it was nearly home time and continued to sort everything for me,always book with hays travel ,always feel welcome,thank you kelly,hanley branch x

Réponse de Hays Travel - Hanley
Brilliant customer service, friendly staff, always find exactly what I'm looking for.
This is the 3rd time this year I've booked with Joy, she is wonderful at sorting out my holidays, I can always rely on her, and a great asset to the company. The whole team in the Hanley store are all very welcoming and nothing is too much trouble for them. Look forward to many more holidays booked with them. Thanks everybody

Réponse de Hays Travel - Hanley
Great service as usual from Mark in Hanley. Been booking with him now for over 20 years and never had a bad experience. Highly recommend!

Réponse de Hays Travel - Hanley

Réponse de Hays Travel - Hanley

Réponse de Hays Travel - Hanley

Réponse de Hays Travel - Hanley
Joy at the Hanley branch was amazing. We went on the Saturday with a spontaneous trip idea and were flying Sunday for 3 nights to Zante. Joy booked, checked us in and printed everything off for us. It was a pity she wasn't flying the plane😀 5 star service, no stress, and unforgettable experience we will definitely be going back to book again (hopefully with Joy) 👍

Réponse de Hays Travel - Hanley
Mark and the team are brilliant,would not go anywhere else only Hays travel.

Réponse de Hays Travel - Hanley
Expert advice professionally and simply given

Réponse de Hays Travel - Hanley
I am lucky to have booked my 4th holiday this year. Jodie from Hanley branch has again excelled herself to finding yet another great looking hotel. I didn't know where to go this time as I'm trying to go 'everywhere' to get the experience of different countries. Been to Malta, Tenerife Corfu so far this year and now she found an ideal trip to Bulgaria. Great work Jodie and thank you for your patience 😁👍

Réponse de Hays Travel - Hanley
We usually book all holidays ourselves online but as the holiday was a cruise with add ons and options we needed advice. The guy in Hays was very knowledgeable, helpful and friendly. Cruise sorted! Roll on next year.

Réponse de Hays Travel - Hanley
The staff were friendly and very helpful, Kelly organised my holiday, and nothing was to much trouble, thank you Kelly. I've booked 6 holidays in the past with Hays in Hanley, and I reccomend Hays to anyone wanting to book a holiday, they are brilliant.

Réponse de Hays Travel - Hanley
The Staff at Hayes Travel in Hanley are simply the best.with more experienced than most others Travel Agent.as the Staff have worked together throw all different Names of Travel Agents.and always find you the holiday you are looking for.And it is the only Travel Agent which does Direct debit each month and you can spread the cost over the months.so please remember you can go any where in the world 🌎🌍🌎🌍 with Hay'sTravel. Paying monthly.thankyou to all the very kind Staff.l am sorted out for 2027 now

Réponse de Hays Travel - Hanley
Jodie was very helpful at Hanley Branch when we were enquiring about a Med cruise- no pressure then we called the following day to book Jodie not in office that day so Mark attended to us, also very helpful- thank you 😀

Réponse de Hays Travel - Hanley
Hays travel Hanley were great at helping us with our holiday with all round from finding it matching prices and everything that came along with it thank you

Réponse de Hays Travel - Hanley
World class customer service from Hays Travel.
I contacted Hays Travel and I explained to the advisor the type of holiday that I was looking for and the destination.
Within a short period of time, the advisor called me back and provided me with a a range of good options.
I would definitely recommend Hays Travel to friends and family.

Réponse de Hays Travel - Hanley
So happy we chose Hays Travel in Hanley Aidan was amazing we had a load of questions and he answered them with professionalism we came away with the knowledge of knowing that all is going to be just perfect

Réponse de Hays Travel - Hanley
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