Hays Travel - Hartlepool Middleton Grange Avis 

1 263
TrustScore 5 sur 5

4,9

190 Middleton Grange, TS24 7RR Hartlepool, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

A massive thank you to Daz and all the team at Grange Hayes Travel, Hartlepool Market. ❤️ We wouldn’t book our holidays anywhere else! Daz is always so professional, friendly and attentive, and genu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Once again Alison at Hays travel Hartlepool has navigated us through our family holiday booking. It is difficult trying to arrange a holiday when everyone wants prices for different things but Alison... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

As always Fay at the Hartlepool store found us a lovely holiday and within our price range and standard thank you 😊

L'entreprise a répondu

Noté 5 sur 5 étoiles

Kirsty makes the experience of booking a pleasure.She is patient knowledgable and happy to change anything about your holiday to suit your needs.Always keeps you updated and makes sure you are happy w... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • 190 Middleton Grange, TS24 7RR, Hartlepool, Royaume-Uni

  • 01429707279

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(1 263)

121 628 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Nothing was a trouble we were totally…

Nothing was a trouble we were totally at ease got everything we ask for very professional 😀the staff in Hartlepool shop

16 juin 2026
Logo de Hays Travel - Hartlepool Middleton Grange

Réponse de Hays Travel - Hartlepool Middleton Grange

Thank you for your lovely feedback its very much appreciated, Thanks Fay

Noté 5 sur 5 étoiles

Cruise

Nice and easy and very helpful

16 juin 2026
Logo de Hays Travel - Hartlepool Middleton Grange

Réponse de Hays Travel - Hartlepool Middleton Grange

Thank you for your lovely feedback its very much appreciated, Thanks Fay

Noté 5 sur 5 étoiles

The staff were very helpful on both…

The staff were very helpful on both occasions that I visited the shop. The booking process was thoroughly explained to me and I was advised to contact the shop if I had any queries or required extra information.
It was a joyful experience.

7 juin 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Thank you for your feedback, the branch will be very pleased with your comments.

Noté 5 sur 5 étoiles

Fantastic team at Hays Travel

From walking in you are met with a smile , and always there to help with your holidays , like to thank Darren ,Julie for all their help not just once but everytime i book a holiday , not forgetting Shaun at the money booth , what a pleasant young man , thankyou Hays Travel

13 juin 2026
Logo de Hays Travel - Hartlepool Middleton Grange

Réponse de Hays Travel - Hartlepool Middleton Grange

Thank you for your feedback its very much appreciated, Thanks Fay

Noté 5 sur 5 étoiles

The young lady that looked afer me…

The young lady that looked afer me explaned every thing and was so polite

7 juin 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Hello Julie thank you very much for this review, it is much appreciated. Thanks Maddison

Noté 5 sur 5 étoiles

We always book though Haysall the staff…

We always book though Haysall the staff are helpful. But Kirstie or Darren normally spend time with us, never a rush and always get sorted.

6 juin 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Thanks so much for the lovely review it's always a pleasure to book your holidays . Hope you are looking forward to your trip . Kirsty

Noté 5 sur 5 étoiles

Very accommodating

Very accommodating, friendly , listened to all our needs to book the holiday, and knowledgeable, and gave us good tips about the resort

3 juin 2026
Logo de Hays Travel - Hartlepool Middleton Grange

Réponse de Hays Travel - Hartlepool Middleton Grange

Thank you for your lovely feedback its very much appreciated. Thanks Fay

Noté 5 sur 5 étoiles

Good customer service

Darren was very helpful and communication was good he managed to price match a cruise we had seen online

6 juin 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Thank you for your feedback, Darren will be so pleased with your comments. We're glad we could assist you in arranging your trip.

Noté 5 sur 5 étoiles

Holiday booking

From the moment I walked in to book my holiday I was made welcome and staff were amazing especially Kirsty. Everything was handled professionally which made the whole experience stress free. All staff in the Hartlepool Branch are exceptional.

7 juin 2026
Logo de Hays Travel - Hartlepool Middleton Grange

Réponse de Hays Travel - Hartlepool Middleton Grange

Thanks for your lovely feedback. We look forward to assisting you again. Thanks Julie

Noté 5 sur 5 étoiles

Well run and happy agencu

As alway made welcome got sorted with my perfect holiday, staff always smiling and great atmosphere which reflects how good the management is, wouldn't go anywhere else,

7 juin 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Thanks for the fab review , another lovely holiday to look forward to . Kirsty

Noté 5 sur 5 étoiles

They go out of their way to find you…

They go out of their way to find you the best deals

31 mai 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Thanks for your lovely comments. I look forward to assisting you again in the future. Thanks Julie

Noté 5 sur 5 étoiles

Darren in the Hartlepool store was very…

Darren in the Hartlepool store was very helpful and took us through each part of our holiday. Not felt pressured at any time. Very pleased.

24 mai 2026
Logo de Hays Travel - Hartlepool Middleton Grange

Réponse de Hays Travel - Hartlepool Middleton Grange

Thank you for your feedback, Darren will be so pleased with your comments. We're glad we could assist you in arranging your trip.

Noté 5 sur 5 étoiles

Always a good experience going into…

Always a good experience going into hays travel, all the travel agents are lovely, helpful and patient, booking our most recent holiday we worked with Tilly who was lovely, helpful us book what wanted, we also go to Darren a lot who’s booked most of our holidays since Iv been little

30 mai 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Thank you so much for this lovely feedback, we really do appreciate this. :) Thanks Tilly & Darren

Noté 5 sur 5 étoiles

Staff are friendly

Staff are friendly, knowlegable go above & beyond to help you choose your holiday.

29 mai 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Thankyou for the lovely review , It will be another lovely holiday . Kirsty x

Noté 5 sur 5 étoiles

Thanks again Hays Travel Hartlepool and…

Thanks again Hays Travel Hartlepool and Julie in particular for getting us booked onto our next holiday adventure

29 mai 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Thanks for your lovely comments. We look forward to assisting you again.

Noté 5 sur 5 étoiles

Excellent service from Darren.

Excellent service from Darren.

29 mai 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Thank you for your feedback, Darren will be so pleased with the comments.

Noté 5 sur 5 étoiles

Very pleasant and polite staff very…

Very pleasant and polite staff very helpful

20 mai 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Thank you very much for this review David, it is much appreciated. Thanks, Maddison

Noté 5 sur 5 étoiles

Very helpful staff

Very helpful staff, explained everything i needed to know. Was a easy process of booking my holiday

25 mai 2026
Logo de Hays Travel - Hartlepool Middleton Grange

Réponse de Hays Travel - Hartlepool Middleton Grange

Thanks for your lovely feedback. We look forward to assisting you again. Thanks Julie

Noté 5 sur 5 étoiles

Darren our rep is patient and talks you…

Darren our rep is patient and talks you through each step in a thorough manner. He is a credit to Hays and whenever we decide on a holiday we would always seek him out.

20 mai 2026
Logo de Hays Travel - Hartlepool Middleton Grange

Réponse de Hays Travel - Hartlepool Middleton Grange

Thank you for the feedback, Darren will be so pleased with your comments. We're glad we could assist you in arranging your holiday.

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