Sue Andrew’s went the extra mile for us. She has put together a fantastic itinerary for our Australia trip - well researched and tweaked it with a smile when we wanted to make changes so that the resu... Voir plus
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Sue Andrew’s went the extra mile for us. She has put together a fantastic itinerary for our Australia trip - well researched and tweaked it with a smile when we wanted to make changes so that the resu... Voir plus
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Extremely helpful staff. My husband and I haven't traveled abroad for 34 years and were completely clueless as to how to go about this. Hays did everything for us explaining everything and putting our... Voir plus
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Initially went to TUI to book who were not very friendly as we tried to book holiday with no appointment. Have used Hays before online, so popped in the shop where they were very accommodating and Emm... Voir plus
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Absolutely amazing staff! We knew what holiday we wanted and they found it and booked it in a matter of minutes. We wouldn't use anyone else - the staff at the Hastings branch are brilliant; always h... Voir plus
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Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
209/210 Queens Rd, TN34 1QP, Hastings, Royaume-Uni
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Amazing service as always. Thank you for booking our cruise Sue xx

Réponse de Hays Travel - Hastings
All the staff were professional, friendly and efficient.They listened to what we were saying and answered our questions.

Réponse de Hays Travel - Hastings
The staff were amazing, Sarah, the Manager was awesome and answered our questions in a professional and friendly manner. The booking process was easy and quick.
Would definitely recommend Hays at Hastings for all your travel requirements.

Réponse de Hays Travel - Hastings
This is the 3rd trip I've booked through Hays Travel. I wanted to go to Sri Lanka to do a week of sightseeing and a week on a beach resort, relaxing. I knew the places I wanted to visit and what I wanted to see, and Millie in the Hastings branch, put it all together for me. I made tweaks to the Itinerary and wanted to upgrade our last week at the beach resort. Nothing was too much for her and she perfected the trip for me. I'
ve booked the 2 week trip and simply can't wait to go.

Réponse de Hays Travel - Hastings
We have now booked two Holidays this year, with Hayes Travel and have found them so helpful, and they made it all so easy. Just looking forward to the holidays now.

Réponse de Hays Travel - Hastings
Very helpful and informative made it easy to book our cruise

Réponse de Hays Travel - Hastings
Very helpful staff, who were happy to listen and help with our selection.

Réponse de Hays Travel - Hastings
Booked 2 holidays recently and both experiences were brilliant the staff are great very knowledgeable and helpful

Réponse de Hays Travel - Hastings
Even though l am 100 miles from Hays in Hastings l still use them. I can trust Michelle and the team to book my flight to Australia with just one phone call they are excellant and always ready to help would never go anywhere else. Fantastic service.

Réponse de Hays Travel - Hastings
Great advice and knowledge about booking our cruise and was able to answer all our questions

Réponse de Hays Travel - Hastings
Excellent service Michelle was lovely she was really helpful with our booking etc

Réponse de Hays Travel - Hastings

Réponse de Hays Travel - Hastings
Millie was very welcoming as soon as we stepped in the shop, helped us with all our questions which was great. Once we went home and discussed our choices we then phoned back and booked over the phone. 10/10 service 😊

Réponse de Hays Travel - Hastings
Expert advice and very good customer service very helpful and polite

Réponse de Hays Travel - Hastings
Wery helpful trouble free booking. As far as I am concerned no improvement needed

Réponse de Hays Travel - Hastings
Another cruise booked with Hastings branch of Hays having not used travel agents for many years have booked our last 5 cruises with them.
The service is always good knowing the aftersales with checking yor documents and printing your cabin labels is always a peace of mind and always good for a first time cruiser.
A special thanks to Sarah who has dealt with our bookings.

Réponse de Hays Travel - Hastings
Millie was very helpful and patient. She eventually found us the right holiday which we hope will prove to be exactly what we wanted.

Réponse de Hays Travel - Hastings
Lovey informative advisor who also helped us to arrange our travel insurance.also managed to buy currency while in store and got information on hays travel money card, which we will purchase nearer to our holiday departure. All in all a very good experience and shall book again with hays for our next holiday which we also did last year.

Réponse de Hays Travel - Hastings
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