After many days researching a cruise holiday I gave up and went into my local Hays travel agent who sorted everything out within an hour, hotel, flights and cruise. Very impressed with Natalie who cou... Voir plus
L'entreprise a répondu
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After many days researching a cruise holiday I gave up and went into my local Hays travel agent who sorted everything out within an hour, hotel, flights and cruise. Very impressed with Natalie who cou... Voir plus
L'entreprise a répondu
We decided to book a cruise for 2027 but were undecided as to whether our preferred cruise was suitable for us. Your representative moved heaven and earth to answer our questions and found an entirel... Voir plus
L'entreprise a répondu
Natalie was so helpful and searched to fine us the best deal for our cruise, for our family, which included finding us the right cabins and the best prices. She spent time explaining it all to us.... Voir plus
L'entreprise a répondu
Spent a lot of time sorting out and booking a holiday with Jessica, who was an absolute star. Extremely helpful and couldn't do enough to make sure all the holiday questions were covered. An absolut... Voir plus
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
14 St Johns Road, SO30 4QU, Hedge End, Royaume-Uni
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Réponse de Hays Travel - Hedge End
Nicky, very approachable and professional.Great credit of Hays Travel. Always a pleasure.

Réponse de Hays Travel - Hedge End
Very helpful in setting up my mobile and apps
Stephanie and Mollie were very knowledgeable

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Réponse de Hays Travel - Hedge End

Réponse de Hays Travel - Hedge End
Once again Nici has booked another fabulous holiday for us. Always a warm welcome and great service - thank you Nici.

Réponse de Hays Travel - Hedge End

Réponse de Hays Travel - Hedge End
Spoke to someone instead of doing on a travel app which can’t sort out your problems

Réponse de Hays Travel - Hedge End
Natalie was very helpful. She sorted out our accommodation very quickly on Ventura, doing a seven night cruise to Scandinavia. We were able to spread the cost of the cruise over 20 monthly payments with no interest. This was very helpful.

Réponse de Hays Travel - Hedge End
Very knowledgeable, friendly and helpful.
Have taken all the stress away.

Réponse de Hays Travel - Hedge End
Molllie was very helpful and friendly while booking oir cruise and even though there was a glich in the system she remained calm and friendly.
Very professional.

Réponse de Hays Travel - Hedge End
Nikki is very experienced in dealing with all matters concerning the booking and we feel confident that all will be well with the holiday. We would say too that all the girls are very helpful when we have spken to them.

Réponse de Hays Travel - Hedge End
We'd like to say a big thank you for finding us the best deal for our 2026 holiday. Our travel assistant on the day was extremely helpful.

Réponse de Hays Travel - Hedge End
As soon as i went through the door I was meet with a friendly smile , we sat down and closed the holiday that I have already sorted and they sort out all the credit that the last holiday .

Réponse de Hays Travel - Hedge End
Very helpful staff member . Really nice customer service with a smile .

Réponse de Hays Travel - Hedge End
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