Hays Travel - Hempstead Valley Avis 

1 405
TrustScore 5 sur 5

4,9

Hempstead Valley Shopping Centre, Unit 39, ME7 3PD Hempstead Valley, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Emma was very helpful from start to finish with booking our cruise, she had all the time, we never felt rushed or pressured, and she even stayed on after her shift had finished to complete our family... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our personal concerns were well noted and the lady who looked after us was very experienced, patient and understanding. We will never book online again after going into store, well done Hays Travel.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Maria the manager helped me book a very big special holiday for 8 family members She was very helpful and researched a couple of holidays Then finally booked one for me and was very meticulous a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sophia was knowledgeable and went above and beyond to find our dream holiday. Would highly recommend Sophia as she had great customer service skills.

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • Hempstead Valley Shopping Centre, Unit 39, ME7 3PD, Hempstead Valley, Royaume-Uni

  • 01634914113

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(1 405)

119 579 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles
Logo de Hays Travel - Hempstead Valley

Réponse de Hays Travel - Hempstead Valley

We truly appreciate your kind words about our friendly and helpful staff. Thank you for sharing your positive experience with us. We hope you have a lovely holiday :) - Charlotte

Noté 5 sur 5 étoiles

I was extremely happy with the service…

I was extremely happy with the service from Hats travel, Dani went above and beyond to ensure we got the hotel and dates we wanted, I will definitely recommend Dani at the Hempstead valley store to others!

10 juin 2026
Logo de Hays Travel - Hempstead Valley

Réponse de Hays Travel - Hempstead Valley

Thank you for your wonderful review! We are so pleased to hear that you had such a positive experience with Dani. We hope you have a great time - Caz

Noté 5 sur 5 étoiles

The agent was so helpful and put us at…

The agent was so helpful and put us at ease.

5 juin 2026
Logo de Hays Travel - Hempstead Valley

Réponse de Hays Travel - Hempstead Valley

We are so glad Caz was able to assist you and make you feel comfortable. Thank you for your kind words. We hope you enjoy holiday - Caz

Noté 5 sur 5 étoiles

Very good service,helped me book the…

Very good service,helped me book the hoilday i wanted,flights at good times also.

5 juin 2026
Logo de Hays Travel - Hempstead Valley

Réponse de Hays Travel - Hempstead Valley

We are so pleased we could help you find the perfect holiday with convenient flights. :-) Maria

Noté 5 sur 5 étoiles

Holiday insurance booking

Helpful , quick lovely service

12 juin 2026
Logo de Hays Travel - Hempstead Valley

Réponse de Hays Travel - Hempstead Valley

We are so glad you had a lovely experience with our quick and helpful service. Thank you for your kind words! :-) Maria

Noté 5 sur 5 étoiles

Teresa at Hempstead Valley was lovely

Teresa at Hempstead Valley was lovely. Very personable, went out of her way to sort my holiday and I booked there and then. I will definitely be going back to her when I’m ready to book the next holiday

11 juin 2026
Logo de Hays Travel - Hempstead Valley

Réponse de Hays Travel - Hempstead Valley

Thank you for your wonderful 5-star review! We are delighted to hear you had such a positive experience booking your holiday with us. We hope you have a lovely holiday :)- Charlotte

Noté 5 sur 5 étoiles

The experience was amazing

The experience was amazing, speed with prefection, felt comfortable to speak too, happiness and great advice given to get the best hoilday that you want at a good price. Thank you Nikki.

10 juin 2026
Logo de Hays Travel - Hempstead Valley

Réponse de Hays Travel - Hempstead Valley

We are so happy to hear you had an amazing experience and felt comfortable. We are glad we could help you find the best holiday at a great price. We hope you have a lovely holiday :)- Charlotte

Noté 5 sur 5 étoiles

Professional and charming service

From the moment we stepped foot in the Hays store, we were welcomed by and had the full attention of our advisor, Nicki. She was personable and quick to pick up on our needs, priorities and expectations. She was enthusiastic about our chosen travel company and passionate about the actual tour we were considering. After chatting through the detailed itinerary together, we decided to go ahead there and then. The in-store booking process was straightforward. Plus, there were decent offers to take advantage of at the time. Overall a lovely professional experience, just as it should be when buying a holiday.

9 juin 2026
Logo de Hays Travel - Hempstead Valley

Réponse de Hays Travel - Hempstead Valley

Thank you for sharing your wonderful feedback. We are so pleased to hear that your experience with Nicki was professional and that we could assist you in booking your holiday. We hope you have an amazing trip! - Caz

Noté 5 sur 5 étoiles

Friendly helpful service

Friendly helpful service, 1st time with them and they made everything easy. Can't say about the actual holiday as we're not there yet! But booking was easy.

8 juin 2026
Logo de Hays Travel - Hempstead Valley

Réponse de Hays Travel - Hempstead Valley

We're so glad we could make your booking easy and provide friendly service! We hope you have a wonderful holiday! :) - Sophia

Noté 5 sur 5 étoiles

Lovely travel rep

Lovely travel rep, couldn’t do enough for us. Went above and beyond and was very compassionate when we had to ask her to remove one of the guests due to their passing away. Was very informative when asked about medical care on the ship when asked about allergies.

2 juin 2026
Logo de Hays Travel - Hempstead Valley

Réponse de Hays Travel - Hempstead Valley

We are truly grateful for your kind words. We are glad our team could provide compassionate and informative assistance during a difficult time.
We hope you have a lovely holiday! :) - Sophia

Noté 5 sur 5 étoiles

Very pleasant

Very pleasant - and too be fare this was all new to us - but the service we received was very friendly and professional- even thou it was close to going home time - that didn’t matter to the operator , she was really helpful and lovely

1 juin 2026
Logo de Hays Travel - Hempstead Valley

Réponse de Hays Travel - Hempstead Valley

We are so pleased to hear that Charlotte provided such friendly and professional service, making your experience a positive one. Thank you for your kind words! We hoe you have a nice holiday - Caz

Noté 5 sur 5 étoiles

Staff super friendly and helpful

Staff super friendly and helpful, no request was too hard to accommodate, no question left unanswered! Absolutely wonderful! Easy to make bookings to suit needs. Perfect

31 mai 2026
Logo de Hays Travel - Hempstead Valley

Réponse de Hays Travel - Hempstead Valley

Thank you for your wonderful review! We are so pleased we could make your booking easy and accommodate your needs. We hope you have a lovely time - Caz

Noté 5 sur 5 étoiles

Although I had some idea of where we…

Although I had some idea of where we wanted to go on holiday there were many questions that Sophia answered because of her knowledge. I had looked online at some options but Sophia was able to save time with answering many of the questions.
All in all a great experience

6 juin 2026
Logo de Hays Travel - Hempstead Valley

Réponse de Hays Travel - Hempstead Valley

We're so glad to hear we could help answer your questions and save you time in planning your holiday. Thank you for sharing your positive experience with us! We hope you have a great time - Caz

Noté 5 sur 5 étoiles

Perfect place to book your holiday.

Every time I’ve booked a holiday with Hays at Hempstead Valley it’s always stress free. Everybody works well together to make sure your getting the best holiday, you get value for your money, they always cater for your every need and get the best deal. Nothing is ever an issue. Great place to get your currency at best rates. Each and everyone of the employees who work there are a credit to the company. Customer service is 5 star.

5 juin 2026
Logo de Hays Travel - Hempstead Valley

Réponse de Hays Travel - Hempstead Valley

Thank you for your wonderful review! We are so pleased to hear that booking your holidays with us is always stress-free and that you consistently receive five-star service. We appreciate your kind words about our team. We hope you have a lovely holiday! - Caz :)

Noté 5 sur 5 étoiles

The staff were extremely pleasant and…

The staff were extremely pleasant and very helpful with my travel insurance details

31 mai 2026
Logo de Hays Travel - Hempstead Valley

Réponse de Hays Travel - Hempstead Valley

We're so glad our staff provided helpful assistance with your travel insurance. Thank you for your kind words! We hope you have a lovely time - Caz

Noté 5 sur 5 étoiles

Great service

Friendly helpful assistant not pushy

26 mai 2026
Logo de Hays Travel - Hempstead Valley

Réponse de Hays Travel - Hempstead Valley

We're glad to hear you had a positive experience with our team. Thank you for your kind words. we hope you have a lovely holiday - Caz

Noté 5 sur 5 étoiles

Rosie was absolutely brillant

Rosie was absolutely brillant arranged our florida holiday with no issues at all brilliant service 👏 five stars from me

1 juin 2026
Logo de Hays Travel - Hempstead Valley

Réponse de Hays Travel - Hempstead Valley

Thank you for your fantastic review! We are so happy we could arrange your Florida holiday for you and hope you have an amazing holiday :-)
Jo

Noté 5 sur 5 étoiles

Sophia was great

Sophia, our agent was outstanding and very helpful, she made the process of booking our trip effortless

29 mai 2026
Logo de Hays Travel - Hempstead Valley

Réponse de Hays Travel - Hempstead Valley

We're so glad our agent made your booking effortless. Thank you for your kind words!
We hope you have a lovely holiday - Jo :-)

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus